RIVER VALLEY AIR CONDITIONING - Needles

My elderly father has been living on his own in Fort Mohave for the past two decades. When his AC unit stopped working in May, I was in a bind to find a company to help with the repairs. We had been using River Valley AC to provide bi-annual servicing to the house for the past couple of years, but the AC unit itself was installed by another local company, one that did a very poor job and had over the past several years taken advantage of my father's aging memory (in my opinion). I live across the country and was trying to help my father navigate his options. I contacted the previous company and again was told a number of contradicting things and received an unexpectedly high quote to fix what should have been under warranty. Additionally, as we waited for other answers, the summer was raising the temperature in his house to 95F. On one call, as I pleaded for someone to respond to my questions, the representative hung up on me. Luckily, RV AC was able to send someone to the house to identify the problem. And although it was not their system, they went above and beyond any expectation I had to help my dad get his AC working. The team (Samantha and Donnie especially) there was responsive and truly compassionate, and I honestly can't express the gratitude I have for their help. We will continue engaging RV AC for ongoing maintenance for my dad's house, and we recommend you use them as well!

Thomas was the on call technician when I called after hours due to my air conditioner not working and it being 106 degrees out. He arrived and cleaned my unit and then discovered a part that was broken. Within 30 minutes he had the a/c blowing out cold air. He was professional yet friendly and thorough!

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I payed the full amount with no discount!/

To sum it up I have dealt with these guys for over 6 years and every experierce has been a great one. Friendly, fast, and very fair prices.

We received bids from four different companies. Their bid was the lowest. They did everything we contracted them to do in a timely manner. The installation tech was knowledgable and throrough. He was also polite and patient when answering questions. Overall, the company worked to meet our schedule. We will continue to do business with them. The office that we dealt with is local in Kingman.

River Valley A/C cares about their customers and they back this up with high quality service.

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