Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Ken Mays Plumbing, Inc.

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

We are licensed with the Contractors State License Board. We carry full Liability Insurance with Additional Insured Certificates upon request as well as full Automobile and Workman’s Compensation Insurance. We are Accredited Members of the Better Business Bureau. Our fully qualified journeymen technicians are here to meet your every need from plumbing to sewer service. We strive to have the best technicians in the industry and are very proud to have each of them as a member of our company. We offer a variety of maintenance agreements with a “customer reminder program” for your plumbing needs. Ken Mays Plumbing regular office hours are 8:00 am to 5:00 pm, Monday through Friday. Our phones are answered around the clock and 24-hour emergency service is available. Whether you are thinking of investing in new green technology equipment or repairing & maintaining your existing system, we are ready to meet your comfort needs. We also perform service work on pumps, drainage and sewer systems, which you may encounter in your home or business.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

New Construction, Commercial, Residential, Complete Plumbing Repairs: clogged drains, toilets, water heaters, faucets, disposals, sewer cleaning, drain cleaning, hydro-jetting services, video inspection, septic service, Water Heaters: All Major Brands of Conventional & Tankless

Services we don't offer

Fire Sprinkler Systems

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.5
professionalism
4.0
responsiveness
4.3
punctuality
4.3
Showing 1-4 of 4 reviews

Chris C.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The plumber was very deliberate, in other words, slow. The work was excellent and it was the time taken that reduced the rating from an A to a B.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce A.
04/2015
5.0
plumbing
  + -1 more
April, 2014 we had another plumber install a new water heater in our garage. Unfortunately he failed to secure the earthquake straps to studs so when the Napa earthquake happened the expansion tank collapsed causing a leak. He also failed to prime the recirculating equipment installed on the original equipment and it grinded to a stop at 2:00am the next morning, claiming it was a coincidence. I had to pay for a new device. After the earthquake I called Ken Mays plumbing, they arrived very shortly thereafter, even though the earthquake had caused damage everywhere. He reset the expansion tank, braced it correctly, installed a cap on a gas line in the garage where an appliance had been removed, (even our house inspector didn't see this), reset the recirculating pump properly, reset my seismic shut off value. All $50 per hour cheaper than the last plumber. Professional, knowledgeable, courteous. I recommend them to all my neighbors.
Description of Work: He reset my gas breaker, braced the water heater expansion tank, capped a gas line in the garage, primed and reset a recirculating pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Steven W.
07/2013
5.0
plumbing
  + -1 more
Landlord paid for it. Ryan was great, and he explained it so that we could understand the problem clearly.
Description of Work: Redo work done by most recent plumber. Replace new water shutoff valve.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leif K.
12/2012
3.0
plumbing, drain cleaning
  + 0 more
I called Ken Mays plumbing explaining that I needed a number of copper fittings soldered together as I did not have enough time to perform the work myself. They said that they could send someone out to solder the fittings. I cut and cleaned all of the fittings and assembled them in place, only awaiting their workman. I showed the workman the assembled fittings and then I left for my work. During the day he soldered together fittings, some incorrectly. My wife messaged me photos for me to approve the work, from which photos I identified the mistakes the Ken Mays workman made, and issued instructions for correction.
Description of Work: The hourly price to perform basic plumbing work seems high compared to other tradesmen. We procured and prepared all of the materials and set it in place (cut piping to size, configured valves, etc.) however when the Ken Mays workman sweated the assemblies together he got them in the wrong order and had to redo them. In addition no attention was paid to protect finished floors and other surfaces from soldering flames, solder drips, etc. so don't expect their work to leave your home neat and clean In addition the sloppiness in soldering together fittings resulted in melting a sediment filter which we had to replace.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$800

    Contact information

    P.O. Box 10010, Napa, CA 94581

    kenmaysplumbing.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Water Heaters

    FAQ

    Ken Mays Plumbing, Inc. is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Ken Mays Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Ken Mays Plumbing, Inc. does not offer free project estimates.
    Yes, Ken Mays Plumbing, Inc. offers eco-friendly accreditations.
    No, Ken Mays Plumbing, Inc. does not offer a senior discount.
    Yes, Ken Mays Plumbing, Inc. offers emergency services.
    No, Ken Mays Plumbing, Inc. does not offer warranties.
    Ken Mays Plumbing, Inc. offers the following services: New Construction, Commercial, Residential, Complete Plumbing Repairs: clogged drains, toilets, water heaters, faucets, disposals, sewer cleaning, drain cleaning, hydro-jetting services, video inspection, septic service, Water Heaters: All Major Brands of Conventional & Tankless
    Fire Sprinkler Systems

    Contact information

    P.O. Box 10010, Napa, CA 94581

    kenmaysplumbing.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM