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American Window Systems Inc

Windows, Doors, Siding,

About us

American Window Systems, Inc. Address: 1729 Action Ave, Suite B Napa, CA 94559 Tel# (707) 258-0880 American Window Systems has been providing quality window and door products to homeowners and contractors in the San Francisco Bay Area since 1976. We strive to provide our customers with the highest quality products, finest craftsmanship, and everyday low prices. From beginning to end, we are dedicated to making sure each customer is completely satisfied.

Business highlights

49 years of trusted experience

Services we offer

Window Installation, Service, Sales. Patio Door Installation, Service, Sales. Skylight Service, Sales.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-21 of 21 reviews

Dan B.
09/2022
1.0
glass repair, replacement windows
  + 0 more
Work quality was truly bad. I have had to hire another contractor to fix their finish work. I feel robbed.
Description of Work: Replaced house windows

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$13,000

Derek T.
01/2018
5.0
siding, replacement windows
  + 0 more
AWS provided a prompt and accurate quote. Unbeknownst to AWS the manufacturer was no longer making the french doors we chose in the particular material and size we needed. It took 10 weeks for AWS to find this out when the manufacturer could not produce the ordered product. AWS worked diligently to find an alternative material at a generous price. The installation, when it finally happened, was professional and very well done.
Description of Work: windows replaced and sliding doors replaced with french doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$16,000

Patrick S.
01/2016
5.0
replacement windows, doors
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel T.
07/2013
5.0
replacement windows
  + -1 more
Prompt, professional, neat, friendly, responsive, in n out in one day, good follow-up.
Description of Work: Window upgrade/replacement on existing home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Sailesh P.
02/2013
5.0
replacement windows, doors
  + 0 more
The installers were on time, professional, and courteous and immediately began the work. They all were very hardworking and completed the entire job in 1 day. Four installers had come to do the job. I was very satisfied.
Description of Work: Purchased 14 windows and 1 French sliding door from American Window Systems. They installed the windows and door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,173

Sharon T.
11/2012
5.0
replacement windows
  + -1 more
They were on time, neat and clean. The windows are beautiful fair price.
Description of Work: Installed 2 windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SUSAN S.
10/2012
5.0
replacement windows
  + -1 more
Judi gave an excellent and helpful estimate. Measuring was done accurately and on time. Windows were installed neatly, professionally, and tidily. Windows are a great product with a double-lifetime warranty.
Description of Work: Replacement window installation - 5 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Kathy H.
09/2012
5.0
replacement windows
  + -1 more
The installer arrived on time and worked quickly and quietly. He cleaned everything and even sprayed a wasp nest next to the window he was working on. He did a great job.
Description of Work: Installation of four replacement windows in an older home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

glenn M.
04/2012
1.0
replacement windows
  + -1 more
They both sounded pleasent and helpful on the phone, but never delivered on their promises. And I believe they never intended to replace the faulty windows they installed.
Description of Work: American Window Systems installed windows made by Amerimax in 1999. Within 5 years four of the 7 windows installed developed leaks between the paines causing mold to grow (think petry-dish). The windows came with a 10 year warranty. We first filled a claim with American Widowsin 2005, and thus began 5 years of finger pointing, promises and double-talk between the two companies and me. Twice installers came out, but with the wrong size glass! In the end, the warranty expired and they both said no further service would be provided. Don't contract with either of these companies, the product is cheap, poorly manufactured, and they will NOT stand by their promises.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

CHRISTINE C.
05/2006
5.0
replacement windows
  + -1 more
Price was very reasonable and the service was excellent. After I placed my order the salesperson the owners came to my owners came out to my house to remeasure everything. It was nice to see that they go the extra mile to make sure everything is right!
Description of Work: Installed six new windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,744

Marcia E.
05/2006
2.0
replacement windows
  + -1 more
We were very pleased with the positive, we can do it attitude of the company and the sales person who came out. Unfortunately, they dropped the ball totally, and quite a bit later decided to not bid the entire job based on a few of our windows that we knew were custom. The others were not. When I called back and I questioned this, they acted equally surprised and were to get back to me, but I received no call. I suspect they didn't want to bother with a customer out of their area even though they say they would.
Description of Work: Quote for multiple windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
5.0


Debbie O.
12/2005
5.0
replacement windows
  + -1 more
The windows help to keep the sound out which is great, plus it has lowered our heating bills. It works great and looks great. Were more than pleased. They left no mess. The windows fit perfect and look great. Got the job done in a half of a day. They took old windows out and put in new ones efficiently.
Description of Work: Put double paned windows in our whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

12/2005
5.0
replacement windows
  + -1 more
The work was done in four hours. I have had five years of experience with this company. They provide a warranty on the windows and the workmanship. I did get other bids on the windows, and they gave me the best price. They installed argon gas windows on the front and back of my home.
Description of Work: They installed seven new windows and removed the old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

12/2005
5.0
replacement windows
  + -1 more
They did excellent work on the project. They are a very reputable company, and have been in business for many years. Three employees had the work done in 3 hours. I have used American Windows for 3 years. They installed a good quality window on my home. They look good and save me money.
Description of Work: Had 4 windows in our home installed and old ones removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gary M.
12/2005
5.0
replacement windows
  + -1 more
The service was great! I believe that they did an excellent job. I have yet to make any complaints. The company even called me a few weeks ago and asked how the windows were holding up. I was told that if I had any problems to feel free and give them a call. I thought that was very nice and I appreciate their services. I would highly recommend them.
Description of Work: Windows installed in my home to replace several old ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

PAULINE R.
12/2005
5.0
replacement windows
  + -1 more
This place was great! They actually had to come out and finish the work from previous company that did not complete the work they were supposed too. I would say that the job was taken very seriously and was done marvelous. Everyone seemed to be very professional. I recommended them to a girl across the street and she used them as well. She is also very pleased.
Description of Work: They came out and finished some work that another company was unable to complete. Installed windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

12/2005
5.0
replacement windows, doors
  + 0 more
American Window Systems installed the windows before we moved in. We wanted to get it done while the house was empty. They measured the windows correctly and it was a very good job. I notice a huge difference in the heating and cooling bills, and they're more sound proof. The mess was cleaned up, and I have referred them to other people. There was one window with a broken seal and they sent someone out right away to fix it. There haven t been any problems since.
Description of Work: Replacement and installation for twelve double pane windows and one sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

12/2005
5.0
replacement windows
  + -1 more
They do excellent work and have very polite people working for them. They did have the best price for the amount of work that they did. It really helped improve the look of my home. I have recommended this company to others. They are very quick at getting you in and do the job on time. They also stand by all the windows they install.
Description of Work: They installed windows in the living room, kitchen, and wine cellar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

12/2005
5.0
replacement windows
  + -1 more
American windows are very efficient. They came to our home and measured the windows before making them to ensure a proper fit. Not only did they measure them once, but they measured 3 times to make sure they were accurate. We also had a large sliding glass door installed as well. Everything fit perfectly, and we were very pleased with the quality of these double pained windows and doors. The men took 1 day to install the windows and 1 day to do the door, so we were pleased with the time frame and the price was very reasonable.
Description of Work: American Windows replaced 9 windows, and 1 large sliding glass door in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

12/2005
5.0
replacement windows, doors
  + 0 more
The work was done about a year ago. Quality Simington Brand, name windows were installed on our home. They have a good warranty on windows and workmanship. They had employees finish the job quickly and cleaned up scrap material left around the job site. In all, it was a good experience. If I had to, I would hire them again.
Description of Work: They installed windows on our whole house and removed the old ones. We had 12 windows and 1 glass patio door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

LAVONNA A.
12/2005
5.0
replacement windows
  + -1 more
American Windows are very professional people and I have had them come to my home a few times now. I am gradually replacing my windows as I can afford it, so when I have enough saved for a couple of windows I call them, they come out and put the new ones in. We have had about 9 put in so far and they all fit great and work fine. American windows have great prices on their double pained windows. We are very pleased with their service.
Description of Work: American Windows have been to my home a few times and installed about 8 or 9 windows by now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    1729 Action Ave Suite B, Napa, CA 94559

    http://www.amwinsys.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Siding,
    Glass and Mirrors,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Glass Block,
    Skylights,
    Screen repair

    FAQ

    American Window Systems Inc is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    American Window Systems Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, American Window Systems Inc offers free project estimates.
    Yes, American Window Systems Inc offers eco-friendly accreditations.
    No, American Window Systems Inc does not offer a senior discount.
    No, American Window Systems Inc does not offer emergency services.
    Yes, American Window Systems Inc offers warranties.
    American Window Systems Inc offers the following services: Window Installation, Service, Sales. Patio Door Installation, Service, Sales. Skylight Service, Sales.
    Ask for Details

    Contact information

    1729 Action Ave Suite B, Napa, CA 94559

    http://www.amwinsys.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM