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INLAND VALLEY APPLIANCE SVC

Appliance Repair

About us

We are a family owned and operated company servicing most makes and models. We have no trip charge if we do the repair. Our technician is factory trained and has been repairing appliances since 1982.

Business highlights

26 years of trusted experience

Services we offer

Service most make and models of large appliances, warranty service provider for Bosch, warrnty service provider for Thermador, warranty service provider for Dacor, Warranty service provider for Broan

Services we don't offer

Plumbing, water heaters, furnaces, air conditioners


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
18%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Floyd L.
01/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I had an appointment for services on 12/31/2014. I was given a window for appointment, but it became a no-show. I stayed home for most of the day. I never received a cancellation phone call.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from INLAND VALLEY APPLIANCE SVC
No customer by this name or in this city were scheduled on this date. And if he was scheduled,all customers scheduled for 12/31 were called that morning and informed that their appointment needed to be rescheduled due to a freak snow storm.

Dean L.
01/2015
5.0
appliance repair
  + -1 more
Very well, no surprises. Had to order a part and returned within 2 days.
Description of Work: Microwave repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$386

Sharon G.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Elizabeth J.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Services not needed. No repair was required.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Alexandra T.
03/2014
5.0
appliance repair
  + -1 more
Robert did an excellent job on all the repairs. He arrived on time, knew just what was wrong on all three, and put everything back together again. And, they all work just fine now. Robert actually saved me a bundle as I thought I would have to buy a new dyer (and a new washer to match it, of course). But, instead my older dryer is working again like a champ. I highly recommend Robert and his appliance service. Alexandra
Description of Work: Robert Trousas repaired several stove parts, a refrigerator and a dyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

richard M.
12/2013
5.0
appliance repair
  + -1 more
He ordered parts for oven door, and fixed out eclectic stove top. then out of courtesy he determined the problem with our home heater although he knew it was beyond his expertise to repair. the diagnoses will help us in determining what the a/c repairman should be fixing. He seemed to be very thorough.
Description of Work: Simple repair to built in oven door. repaired electric stove top..

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carole T.
05/2013
5.0
appliance repair
  + -1 more
Our last repair was of our ice maker. The Tech quickly assessed the problem and made the required repair. Ice was flowing in no time. We'll definitely use again!
Description of Work: Inland Valley Appliance handles all our appliance repair needs. The customer service and technical knowledge is what keeps us coming back. From washers and dryers, dishwashers to disposers, they've fixed them all and we've been happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hollye L.
09/2012
5.0
appliance repair
  + -1 more
He is wonderful! I will call him again. He is really nice guy and knows what he is doing. He is very efficient and I trust him in my home. I've referred him to many people.
Description of Work: He fixed my dryer, tubing around my dryer, and my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$401

Heather G.
07/2012
4.0
appliance repair
  + -1 more
Our 10 year old top load washer would not drain or spin. I called late afternoon on Friday and they scheduled an appointment for 8-12 on Monday. Technician arrived around 10am. He was very nice and polite. Quickly diagnosed the problem, had the part on hand and was able to complete the entire repair in less than 30 minutes. Overall, I was very pleased with the service call. The technician was wonderful - he explained the problem, left the broken part and cleaned up. I just felt that the labor charge was overpriced at $120 for less than 30 minutes.
Description of Work: Replaced washer lid switch.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163.1

Karlton P.
06/2011
5.0
appliance repair
  + -1 more
The technician responded to my call for assistance promptly diagnosed the issue and gave me an estimate of the cost of the repair. He explained the part needed to be ordered and he would call me later that afternoon once the order was placed with the arrival date. The part arrived within a couple of days and the technician returned to replace the malfunctioning part. My washer is now functioning just fine.
Description of Work: The a couple of button's on the console of my Neptune Washer stopped working. The technician went through the system s tests to verify that was the only issue and reported his findings to me. Once the part arrived the technician returned to my residence to remove the old console and install the new console.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

DAVID M D.
05/2011
5.0
appliance repair
  + -1 more
No problems and spent time explaining why he thought it broke and how long it should last.
Description of Work: They replaced the ice maker in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

April M.
12/2010
2.0
appliance repair
  + -1 more
Called this business for the repair of a gas dryer that is not heating properly. The representative that answered the phone was very rude and refused to come out to look at the problem stating we were "out of their service area". Interesting...Inland Valley Appliance Repair doesn't service an Inland Valley residential area 15 miles from their office location.
Description of Work: No services performed...couldn't even get them to come out to look at the problem.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0


Response from INLAND VALLEY APPLIANCE SVC
It was explained to this individual that she lived outside our service are and we could not help her. I'm not sure how far she feels we should travel to repair an item.

Sherrie B.
08/2010
5.0
appliance repair
  + -1 more
After determining the problem the repairman advised that he could do the repair but it would be a very expensive repair and suggested that I might want to consider a new machine. Doing the repair was not worth the cost so I declined the repair. I then asked if he would take a look at my dishwasher as it has the tendency to clog, at the so called garbage disposal, and burn out the motor. He kindly removed the necessary parts, cleaned out the food grinder and let me know that the motor looked fine. When he was finished, he informed me that the cost was just the service call fee of $50. I was very pleased with the quality and honesty of the service. I will definitely use this company again.
Description of Work: Washing machine auto fill problem. Water was not shutting off at proper time. He had to take the machine apart to determine the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

CATHERINE H.
08/2009
5.0
appliance repair
  + -1 more
They were great! The price was very reasonable. He was very honest. He probably could have charged us a lot more than he did. I talked to him over the phone, but the tenants said he was extremely nice and punctual.
Description of Work: Inland Valley Appliance repaired my stackable washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBBIE C.
01/2008
4.0
appliance repair
  + -1 more
We contacted Inland Valley Appliance and they made an appointment out come out a few days later. The technician spent some time testing and checking out the oven but since the oven was not shutting off while he was there he surmised it must be the memory circuit board. He offered to order the circuit board for us. He invited us to contact him again should we decide to have the board installed. Shortly after he left, we pulled the Whirlpool warranty booklet and learned it may be covered under the warranty, so we are now waiting for a Whirlpool certified technician to call us for an appointment.
Description of Work: The technician showed up on time. Checked the oven out and concluded that since the oven wasn't shutting off while he was there, he really couldn't be sure of what the problem was but believed it may be the main memory circuit board. The cost to repair the memory circuit board would be $350. He stated we may want to wait until the problem occurred more frequently to accurately pinpoint the problem.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2005
5.0
appliance repair
  + -1 more
IT WAS AWESOME. HE WAS VERY CORDIAL. HE CAME IN AND GOT IT DONE AND EXPLAINED HOW EVERYTHING WORKED AND THEN LEFT. WHENEVER I CALLED HIM, HE RETURNED MY CALLS WITHIN AN HOUR.
Description of Work: THEY REPLACED THE GRILL ON MY ELECTRIC OVEN WITH TWO BURNERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

07/2005
4.0
appliance repair
  + -1 more
MY WIFE RAVED ABOUT THEM. SHE SAID NOTHING ABOUT GOOD THINGS ABOUT THE WORK AND HIS ATTITUDE. HE GAVE SOME LOW COST SPARE PARTS. WE TRIED TO GO TO BACK TO THEM AGAIN BUT COULDN'T GET IT DONE IN TIME. THEY ARE VERY POPULAR. WE ARE AT THE TOP OF THEIR LIST IF SOMETHING GOES WRONG AGAIN.
Description of Work: THEY REPAIRED A DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    23811 Washington Ave C110-228, Murrieta, CA 92562


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    INLAND VALLEY APPLIANCE SVC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    INLAND VALLEY APPLIANCE SVC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, INLAND VALLEY APPLIANCE SVC does not offer free project estimates.
    No, INLAND VALLEY APPLIANCE SVC does not offer eco-friendly accreditations.
    No, INLAND VALLEY APPLIANCE SVC does not offer a senior discount.
    No, INLAND VALLEY APPLIANCE SVC does not offer emergency services.
    No, INLAND VALLEY APPLIANCE SVC does not offer warranties.
    INLAND VALLEY APPLIANCE SVC offers the following services: Service most make and models of large appliances, warranty service provider for Bosch, warrnty service provider for Thermador, warranty service provider for Dacor, Warranty service provider for Broan
    Plumbing, water heaters, furnaces, air conditioners

    Contact information

    23811 Washington Ave C110-228, Murrieta, CA 92562


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed