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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
3.8
value
4.2
professionalism
3.8
responsiveness
3.7
punctuality
3.8
Showing 1-6 of 6 reviews

ANN MARIE B.
10/2005
1.0
computer repair
  + -1 more
I HAD A VERY POOR EXPERIENCE WITH THIS COMPANY. THEY DID NOT STAND BEHIND THEIR SERVICE PROTECTION PLAN WHICH I PAID $200.00 IN ADDITION FOR. THEY TOLD ME SHE HAD WATER DAMAGE IN THE MOTHER BOARD WHICH SHE DID NOT BECAUSE I TOOK IT TO ANOTHER COMPUTER REPAIR SHOP WHO WERE ABLE TO FIX IT.
Description of Work: DIAGNOSED A PROBLEM WITH MY DAUGHTER'S COMPUTER. THEY TOOK THE COMPUTER APART AND RUINED IT. THEY REMOVED CD-ROM AND REPLACED IT WITH A BAD ONE.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0

$65

07/2005
3.0
computer repair
  + -1 more
I DIDN'T THINK THEY DID IT IN A TIMELY MANNER. MY HUSBAND IS SELF-EMPLOYED, AND THAT IS ONE OF HIS TOOLS. HE WAS PRETTY FRUSTRATED WHEN HE DIDN'T HAVE IT BACK WHEN THEY SAID THEY WOULD. THEY HAD TO SEND IT OUT TO THE CORPORATE OFFICE. I DON'T THINK IT'S IN THIS STATE. I THINK IT WAS ABOUT SIX WEEKS BEFORE HE GOT THE REPLACEMENT.
Description of Work: IT WAS FOR THE LAPTOP. IT HAD SOMETHING TO DO WITH THE POWER ADAPTER. I TOOK IT IN, BUT THEY COULDN'T FIX IT, SO THEY REPLACED IT FOR ME.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$250

07/2005
4.0
computer repair
  + -1 more
IT WAS OVERALL A GOOD EXPERIENCE, I GUESS. THEY TOOK A WHILE TO GET IT DONE.
Description of Work: WE GOT A NEW HARD DRIVE AND SOMETHING ELSE. I DON'T REMEMBER EXACTLY RIGHT NOW.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

07/2005
5.0
computer repair
  + -1 more
THEY WERE REALLY GREAT. WHEN I HAD A PROBLEM WITH THE COMPUTER THEY DIDN'T HAVE THAT MODEL SO THEY GAVE ME A NEW ONE AND INSTALLED ALL THE SOFTWARE FOR FREE.
Description of Work: WHEN I RETURNED MY NEW COMPUTER TO BE SERVICED, THEY REPAIRED IT AND GAVE ME A NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

07/2005
5.0
computer repair
  + -1 more
IT HAS BEEN FINE. IT HAS BEEN OKAY. THEY DID WHAT THEY WERE SUPPOSED TO DO. THEY ARE PRETTY PROMPT. THEY GOT IT BACK TO ME RIGHT AWAY. THEIR QUALITY OF WORK WAS GOOD.
Description of Work: A TUNE UP ON THE COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2005
5.0
computer repair
  + -1 more
THEY WERE VERY PROFESSIONAL AND THEY REPLACED IT WITH NO HASSLE. THEY WERE A LITTLE LATE, A DAY LATE ACTUALLY, BUT I UNDERSTAND BECAUSE IT WAS DURING THE HOLIDAY SEASON.
Description of Work: THE HARD DRIVE CRASHED THEY REPLACED IT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    25080 MADISON AVE, Murrieta, CA 92562

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    25080 MADISON AVE, Murrieta, CA 92562

    www.geeksquad.com/repair