He made the repair and took the time to explain what had happened and how he repaired it.
Description of Work: Repaired fancy lock on front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kenneth S.
12/2013
5.0
locksmith
+ -1 more
Repaired lock on cabinet. Took two trys, but it was a difficult problem. Will use them again.
Description of Work: I used MOUNTAIN VIEW DOOR CLOSER KEY AND LOCK
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Niraj D.
09/2013
5.0
locksmith, doors
+ 0 more
Angiees List coupon. I think it was perhaps $80 or so, but I am not sure since it was a while ago
Description of Work: Changed the lock on front and rear doors. Changed dead bolt, repaired latch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Laura S.
10/2011
5.0
locksmith, doors
+ 0 more
Excellent. Everything, from arriving promptly, professionalism and job quality was perfect. I scheduled to have the cylinders replaced in my dead bolts. In the meantime I changed out the door knob (with lock) in one of the doors. The deadbolt mechanism that matched didn't fit my door as the hole was too small. When the lock guy came, he not only redrilled the hole to accommodate the new deadbolt, he matched the cylinder in the front door deadbolt to the new one I put in. So only one key for all locks. I also had a and quot;special needsand quot; slider that required adapting some metal adaptation by grinding certain areas down. The first guy helping me said he wasn't as experienced as a different guy so he called for the other guy to respond. He was there in 15 minutes andmade the changes and installed it. They were great, there when they said they would be, and reasonably priced. I referred them to my parents who had them do their locks a day later.
Description of Work: Replace cylinders in exsisting dead bolts Install locking mechanism for sliding glass door Install new deadbolt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Marcia K.
10/2011
5.0
locksmith
+ -1 more
The service was prompt and proficient.
Description of Work: The latch on a sliding glass door broke and we could not release it. The technician was able to force the lock open and replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Ram M.
10/2011
4.0
garage doors, locksmith
+ 0 more
The lock on my french door was broken. being andersend door difficult to replace. the person looked for it boyght an identical replacement and came back on time a few days to fix it. excellent work
Description of Work: excellent response on sunday. bought the lock a few days later on time and fixed it without a problem. highly recommended
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gita G.
03/2011
5.0
locksmith
+ -1 more
I was very pleased with them. They were prompt. They came exactly when they said they would. They finished the work efficiently.
Description of Work: Mountain View Door Closer Key & Lock came out and changed all the five locks for my new business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Daniel M.
10/2010
5.0
locksmith
+ -1 more
Very good experience with this company. Price quote received over phone, appointment made. Locksmith came on time, worked efficiently. All locks work well.
Description of Work: Rekeyed 11 locks, and cut 4 keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Max R.
10/2010
5.0
garage doors
+ -1 more
I called to have someone come out and look at why our garage door was no longer opening. The man who came fiddled with it for a bit checking different possibilities, and finally got it working by just disconnecting and reconnecting it. (My husband said he had tried this.) The serviceman did not believe that the opener would continue to work, so he said that wouldn't charge me for the visit yet and if the opener was still working in a week, he would send me a bill for the visit. Well, of course he was right, and a couple days later, the automatic opener stopped working again, so we called and had them come back out and replace it. The serviceman who came out the second time was very friendly and professional, and when he was done walked me through the features of the new opener. The installation took about an hour. My only point of feedback is that (at this time) they only install one kind of automatic garage door opener (Genie CM8600), so there's no choice for the buyer. I'm happy with the one they provided, and from reviews online it looks like this is a good model, but it would be nice to have a choice of brands/models.
Description of Work: Our garage door was not opening, and we learned that we needed a new automatic opener since ours was an old Sears brand (30 years old?) and parts can no longer be obtained to fix it. So, a new automatic opener was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
MELVYN K.
07/2010
5.0
garage doors
+ -1 more
They were very good. They were very professional and did a very good job. They were very thorough. The person that came was very professional and did a very competent job. He fixed the problem without any difficulty. When he didn't have a part, he was able to secure one with no extra charge for his time. I would consider using them in the future.
Description of Work: Mountain View Door Closer Key & Lock replaced a snapped cable on the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen M.
06/2010
5.0
locksmith
+ -1 more
This was a little job but it was done efficiently, on time and as quoted. I will use this company again as needed.
Description of Work: Rekeyed deadbolt and doorknob on front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Daniel T.
05/2010
5.0
garage doors, doors
+ 0 more
Mountain View Door's technician came the same day and fixed the door perfectly in less than 30 minutes. The technician was very professional; courteous and left the place clean. The total cost of $ 80.00 was a pleasant surprise.
Description of Work: My electrically operated garage door jammed because I accidentally bumped the car against it as I was driving the car out while the door was only halfway open. Door had to be re-aligned and the screw drive adjusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kathy S.
11/2009
5.0
locksmith
+ -1 more
I called and made an appointment for the locksmith to come to the house. On the day of the appointment, I was called that the appointment could be moved up earlier, I said yes, and he came over as arranged. He changed all the locks as requested, and also checked that there weren't any others that I had missed. He made the number of new keys I requested on the spot. 5 locks were changed and 5 keys were made. I didn't note the exact time, but it went very quickly.
Description of Work: Changed all the locks on a newly purchased home and had keys made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
GLEN F.
11/2009
5.0
garage doors
+ -1 more
The quality of their work was good. They were responsive and punctual. More importantly they stand behind their work. I will use them again in the future.
Description of Work: I used Mountain View Door Closer Key & Lock. One of the sections came out and the garage doors went down and kind of mangled up the rail. I figured that I would need new rails but they came out and straightened the rails and got it working again. Everything was fine for a few months but then I started having problems. First, the garage door would go down, stop for a second and then start to raise again. But it was sporadic. It would work for a week or two, then would start acting up for a similar period. Then one day I noticed the door didn't seem to be sitting level on the ground when down. Finally, one day I noticed that the rail had loosened and was moving a lot while the door was raised/lowered. I called Mountain View Door Close Key & Lock and set up an appointment to have them come back and look at it. They came out, inspected the problem, re-leveled the door, tightened the rail (and all the bolts), adjusted the sensor light (the root of the problem) and got it working again. This was 6 months after the initial work. I was pleasantly surprised that this was all down for no charge. To me the fact that they stood behind their work in that manner is the highest recommendation that I can give to a company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kenneth B.
06/2009
5.0
garage doors
+ -1 more
Great. I had a few other estimates for the job, and they were the nicest, the least expensive and very professional. I had a few if, ands or buts to deal with as I wanted to coordinate the garage door work with getting the outside of my house pained. So, after I ordered the panel from them I had to make a few calls to the office to see if changes could be made, and the workman and the office staff were completely cooperative, effective and efficient. Then when the work began on the repair, they showed up exactly on time, did the work in an hour, did some adjustments to the door I hadn't even requested. cleaned up the floor and were very nice to deal with. Great people, great work.
Description of Work: The bottom panel of my wood garage door had rotted out, so I needed just that panel to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Kenneth H.
03/2009
5.0
garage doors
+ -1 more
They did a good job. They were very efficient.
Description of Work: They did a realignment for my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
PHILLIP G.
03/2009
5.0
garage doors
+ -1 more
Technitian came within 1/2 hour of beginning of 3 hour window. Immediately assessed the work, and completed the repir work in about 45 minutes. All in all an excellent experience.
Description of Work: Replaced roll-up garage door springs, and lubricated door moving parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Derek T.
09/2008
5.0
garage doors
+ -1 more
Good experience. The operator was very accommodating of the schedule and very communicative.
Description of Work: The garage door could not be closed but made some humming noise. The technician came in and fixed the off-track chain for 15 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jeanne K.
07/2008
5.0
doors
+ -1 more
They did a great job. They also fixed some inside doors that were not closing right. They were wonderful and had a great attitude. They are mailing me a bill, they did not need payment right then.
Description of Work: I have a really old garage slider door that has not locked in 35 years and they came out and readjusted it and put a new key lock on it.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
TERESA B.
07/2008
5.0
garage doors
+ -1 more
I thought they were professional, they came when they said they would and they did a good job. They were very polite and quick and knowledgeable.
Description of Work: They replaced three springs to one door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Max R.
01/2008
5.0
garage doors
+ -1 more
I called, and we scheduled a 2 hour block of time for the next day. He came within the timeframe, checked the garage door, figured out the problem, went to get the part from his storage facility, and came back to fix the door within 10 minutes. After another 10 minutes he had replaced the part as well as sprayed the joints in the garage door.
Description of Work: Door was not closing every time or would close with a hitch, so he replaced a belt in the mechanism. He also sprayed all the joints to make the door run more smoothly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
W E M.
09/2007
5.0
garage doors
+ -1 more
While other repair services I tried wanted to immediately replace the entire door opener, Mountain View Lock took the time to specifically repair only those parts that were broken. They came over within two hours of my call! They are truly expert on Genie openers, and had the various parts required to maintain a (30 yr old) opener, rather than just pull it out and replace it. To give a specific example, Don took a close look at the motor, and found that the rotor was fine, so there was no need to replace the motor. Truly excellent customer service.
Description of Work: My Genie garage door opener was just humming instead of opening the door. Don examined and disassembled the unit, replaced a key missing wire, replaced the clutch, and performed a thorough adjustment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Steve L.
08/2007
5.0
garage doors
+ -1 more
He quickly identified the problem and fixed it. He attempted to adjust the spring tension to tighten the cable, but identified that the spring was not really strong enough for the door. The result is things are not quite balanced as they should be. He did not want to criticize his competition but explained how carefully his company is in making sure the correct spring is installed. I will deal with this company for my next repair.
Description of Work: It turns out that the cable had come off the track. The cable was fixed and the door adjusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Philippa S.
05/2007
4.0
garage doors
+ -1 more
One spring was broken. I was advised to replace both because otherwise the door might be lop-sided in its movement. I was given the price when I made the appointment, and it included lubrication and any needed adjustment of the mechanism. I was given a three-hour window for arrival of the technician the next day. He arrived on time. He was business-like, pleasant, efficient, and informative. He had to do some extra work drilling new holes to install the new springs, but held to the originally quoted price. I'm not sure why the new springs wouldn't fit without drilling. The only negative is that I later discovered oil that had dripped and spattered down on the cement both inside and outside from operation of the door after his lubrication, and wished he had warned me so I could have put down newspapers.
Description of Work: Replaced both springs for swing-up garage door which has automatic opener.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
$115
Maher K.
05/2007
5.0
garage doors
+ -1 more
I was very pleased with his work. My door is working and much better than before it got hung up. Now it does not get stuck on its way up while opening. He was timely, friendly, very knowledgebale, I thought did good work in a very professional manner. This is in light of having a background in Mechanical Engineering.
Description of Work: My garage door had been permanently hung up and would not open for many months. Before that it would get hung up half up while opening sometimes. I do not remember the name of the guy who worked on my door but he is one of the two owners and son of the one who established this company. The work performed was to remove a damaged part that is not needed. He stated many doors and the previous design did not have this part. He did not try to sell me a new part for him to come back and install for extra money. He made a few necessary adjustments and lubriated the rest of the door. The door has never worked any better and I am now using my garage for the first time in many months.
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Service Categories
Garage Doors,
Locksmiths,
Doors
FAQ
MOUNTAIN VIEW DOOR CLOSER KEY & LOCK is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
No, MOUNTAIN VIEW DOOR CLOSER KEY & LOCK does not offer free project estimates.
No, MOUNTAIN VIEW DOOR CLOSER KEY & LOCK does not offer eco-friendly accreditations.
No, MOUNTAIN VIEW DOOR CLOSER KEY & LOCK does not offer a senior discount.
No, MOUNTAIN VIEW DOOR CLOSER KEY & LOCK does not offer emergency services.
No, MOUNTAIN VIEW DOOR CLOSER KEY & LOCK does not offer warranties.
MOUNTAIN VIEW DOOR CLOSER KEY & LOCK offers the following services: LOCKSMITH.