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Merry Maids of Mountain View

House Cleaning

About us

Residential housecleaning service. Green cleaning products used. All employees insured & bonded, reference checked, drug & criminal history checked. Trained and supervised by local owner management staff.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning, one time & ongoing services, weekly, biweekly & 4 week services available, windows, specializing in move-in & move-out services & construction cleanup.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
22%
4
67%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.2
responsiveness
4.4
punctuality
4.3
Showing 1-9 of 9 reviews

Rosita T.
04/2012
3.0
house cleaning
  + -1 more
They were friendly. I wasn't really thrilled with the quality of their housecleaning. I didn't notice a lot of things until after they were gone. I would not use them again in the future.
Description of Work: They vacuumed, dusted and mopped. They also cleaned my bathrooms.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$200

laurie V.
03/2012
4.0
house cleaning
  + -1 more
They didn’t do an exceptional or a poor job but they were okay. They showed up and did what they were supposed to do. They were reasonably priced and did an okay job. They were really close to doing a good job but they were not failures; it’s just that they didn’t take that extra step.
Description of Work: We use Merry Maids for cleaning our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeremy A.
06/2011
5.0
house cleaning
  + -1 more
We've been using them for about two years. They come out every other week and are very punctual. They are pretty popular. They do a very good job cleaning the things that we have contracted them to clean. They also clean it consistently each time. The team usually consists of three people, and out of that one is the same woman. I think she's a more senior cleaner. She really ensures consistency in terms of how they clean. Everything they do is always consistently done. They are also honest. They know how to clean my granite and wood floors.
Description of Work: We use Merry Maids for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Dragoslav G.
12/2009
4.0
house cleaning
  + -1 more
It took them a couple of visits to get all the things that we agreed with the estimator (different person then the cleaning crew) such as missing dust on the baseboards, top of cabinets, top of the fridge and is still a bit rough at sometimes but overall satisfactory.
Description of Work: It is a biweekly cleaning service for a two bedroom, one bath condo.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Justin S.
06/2009
4.0
house cleaning
  + -1 more
Not the best service if you need to make sure you're home or need to let housecleaners in... But for the most part, they did a good job. They were receptive and attentive to our specific needs (no extra fee for cleaning dog hair, and they made the bed just the way we wanted it)- but it took some effort. We felt like we had to tell both the cleaning staff and the administrative staff of our local office to make sure the right information was communicated. As stated above, we also prefer to be home and let the cleaners in over concern of our valuables. We also were a little difficult because we had last minute changes that needed to be made- as long as you postpone or cancel service before 7am the day of, they will not charge any cancellation fees. All of the people there are friendly- and they will oblige you as best they can.
Description of Work: Housecleaning- they came for a very quick estimate a week prior to the first regular (we did every two weeks, than once-a-month) cleaning. Most of the time we had the same team of two come and spend about two hours each time cleaning the house from top to bottom, based on the specifications we'd agreed on.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$104

ELAINE U.
11/2008
4.0
house cleaning
  + -1 more
They are very thorough and they are fair. The only drawback is that the house smelled of some chemicals when they were finished, but they did a good job.
Description of Work: They did a final clean-up of our old home that we were moving out of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Meg S.
09/2008
5.0
house cleaning
  + -1 more
The move-out cleaning in the apartment was $175 and the carpet cleaning was $120. The price for the move-in cleaning in the condo was $145. Their responsiveness was outstanding! Before the job, they have a person that comes out to give a price quote. The people who came out for the price quotes were very professional, knowledgeable, and friendly. They made me feel comfortable with them. I met all the people that came to both places. They were all very sweet and hard workers. There were no communication problems at all. On one of the jobs, I was not actually there when they completed and they left a thank you note wishing me a nice day. I would definitely use them again in the future and would highly recommend them to others.
Description of Work: I used them to clean an apartment before a move-out because they were recommended to me by my complex. This service included carpet cleaning. I also used them for a cleaning of my condo before I moved into it. They also offer regular house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

AUDREY M.
11/2007
4.0
house cleaning
  + -1 more
Within about 1 1/2 hours time, they would do a good job cleaning the bathroom, bedrooms, kitchen and living area. As part of the cleaning, they would vacuum the couches and recliners, clean the microwave and under the burners on the stove. They hand wiped the kitchen and bathroom floors. They also were cautious about the special lining we have in our shower/tub and followed our instructions to not use harsh cleansers or scrub hard on the shower/tub surface. The team of house cleaners periodically changed which was a downside.
Description of Work: Merry maids came on a monthly basis usually with a 2 person team to clean our 900 sq ft condo.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$105

MARTHA F.
03/2005
4.0
house cleaning
  + -1 more
GENERALLY VERY GOOD, SOMETIMES HAVE TO BE SPECIFIC ABOUT CLEANING IN CERTAIN AREAS OF HOUSE.
Description of Work: HOUSE CLEANING

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$168

    Contact information

    2520 Wyandotte St, Mountain View, CA 94043

    http://www.merrymaids.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Mountain View is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Merry Maids of Mountain View accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Merry Maids of Mountain View offers free project estimates.
    Yes, Merry Maids of Mountain View offers eco-friendly accreditations.
    No, Merry Maids of Mountain View does not offer a senior discount.
    Yes, Merry Maids of Mountain View offers emergency services.
    No, Merry Maids of Mountain View does not offer warranties.
    Merry Maids of Mountain View offers the following services: Housecleaning, one time & ongoing services, weekly, biweekly & 4 week services available, windows, specializing in move-in & move-out services & construction cleanup.

    Contact information

    2520 Wyandotte St, Mountain View, CA 94043

    http://www.merrymaids.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM