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Excel Pool & Spa

Pool and Spa Service

About us

Our company provides expert service and repairs to pool and spas. We have a full time office staff to take your calls and answer your questions. We have long-time employees, some over 10 years. We take pride in our 45 years of service to our customers and our community. We are not just a guy with a truck and a bottle of chlorine. We do the work, so you can relax and enjoy your pool.

Business highlights

57 years of trusted experience

Services we offer

WEEKLY POOL & SPA SERVICES. CHEMICAL TREATMENTS & CLEAN UPS. EQUIPMENT REPAIRS & INSTALLATIONS. SYSTEM UPGRADES, AUTOMATION & REMOTES. SOLAR REPAIRS, SKIMMER REPLACEMENTS, RAIL INSTALLATIONS, EQUIPMENT RELOCATIONS. PUMPS, MOTORS, FILTER, HEATERS, TIMERS, POOL CLEANERS. WALK-IN COMPUTERIZED WATER TESTING, PARTS, MAINTENANCE TOOLS, CHEMICALS, TOYS. LIQUID CHLORINE & ACID. INCLUDED BRANDS ARE POLARIS, PENTAIR, COMPOOL & STA RITE

Services we don't offer

POOL REMODELING & REPLASTERING. PATIO REPAIRS & INSTALLATIONS

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
21%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Irene Z.
12/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: service swimming pools

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Kelly D.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Empty clean and fill spa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Excel Pool & Spa
Thank you very much. Happy Holidays. Tom, Anna

Elizabeth I.
08/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: cleaned pool filter. Went very well -- did almost exactly what we have had done many times before and have paid a lot more money for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Elizabeth I.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Cleaned pool filter. Did very well and used a little less water than usual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Excel Pool & Spa
Thank you for using our services.

craig C.
04/2015
5.0
pool cleaners
  + -1 more
He was very nice and came out and gave me recommendations to save money and helped fix the flow of he water into the system. Also, told me about why my pipes were leaking and he said to let it continue to slow drip as would not be worth the thousand dollars to fix it. Very honest man
Description of Work: Cleaned Filter and gave recommendation on the leak in my pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Excel Pool & Spa
Thank you Sir. I'm glad you were satisfied. I will tell Ben. Tom Cooper President, Excel Pool and Spa

Emile S.
03/2015
5.0
pool cleaners
  + -1 more
They fixed everytging I requested an suugested other good ideas. Allwork was prompt and of high quality. Everyone I dealt with was polite, direct and honest. This wss very easy.
Description of Work: Major fixes and provements to tje pool plant%: o installed relacement boostr pump. o re-implemented overly compkex piping. eo corrected errors in previous work o fixed small leak. o replaced the old electric subpanel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Excel Pool & Spa
Thank you very much. I hope your pool is ready for summer. Tom Cooper President, Excel Pool and Spa

Denise L.
02/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: |Monthly Pool Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Elizabeth D.
01/2015
5.0
pool cleaners
  + -1 more
Excel Pool & Spa has been servicing our pool for nearly 10 years. We've also used them to repair and replace equipment. We have no complaints about their service, punctuality, pricing, etc. We're continuing to use them and see no need to consider changing to someone else.
Description of Work: Weekly pool service, charged monthly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Excel Pool & Spa
Thank you [Member's name removed]. I hope we can continue to work with you for at least another 10 years. -Tom

Lisa R.
08/2014
5.0
pool cleaners
  + -1 more
Excel was on time, professional & priced right
Description of Work: Cleaned our pool & repaired equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Linda G.
06/2013
5.0
pool cleaners
  + -1 more
We recently reinstated service with Excel after a pool remodel. They have serviced our pool for about thirty years and we have always been pleased with their work and their responsiveness when a problem develops. All of their staff has been great. Linda
Description of Work: Checked over all my pool equipment and is preparing a bid for additional equipment. Pool chemicals were checked and adjusted. Pool sweep was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Jennifer C.
02/2010
4.0
pool cleaners
  + -1 more
Technician arrived early and did a good job cleaning our hot tub, which hadn't been used in more than a year. He was friendly and courteous and patiently explained to me how it works (I had never owned one before). He offered to do regular maintenance, but wasn't pushy about it. The only shortfall was that he wasn't able to supply the filter I needed (though he did go back to the shop to look for it). Anna, the office manager, was pleasant and helpful on the phone. I would consider using them for regular maintenance since they were nice to deal with.
Description of Work: Hot tub cleaning and maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

TRYGVE P.
10/2007
5.0
pool cleaners
  + -1 more
I liked that he was forthcoming with information regarding how the system worked in a way that enlightened me. He was very friendly and the pump miraculously started working when he left so I was happy with that. Even though our experience was minimal, I liked working with him and he knew what he was doing.
Description of Work: They came for a service call regarding the pump system on our pool. It was broken. They disconnected the controller box, which wasn't working, so that other things would work normally manually.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

10/2005
5.0
pool cleaners
  + -1 more
I am quite pleased with the experience I have had with this company. I've called and used them a few times and the service has always been good. I was very happy with the person who came out to do the work and the price was very reasonable. They arrived quickly and on time.
Description of Work: Repaired pool & hot tub. Installed new equipment in pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

10/2005
5.0
pool cleaners
  + -1 more
I am very happy with their service. They did a very good job on my pool. The company was very prompt about their work. They were on time and performed quality work. They did repairs to my pool and it no longer leaks. I'm very happy with the service that they provided.
Description of Work: They cleaned and repaired my pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

    Contact information

    1924 Plymouth Street, Mountain View, CA 94043

    www.excelpool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Excel Pool & Spa is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 9:00 AM - 5:00 PM

    Excel Pool & Spa accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Excel Pool & Spa offers free project estimates.
    No, Excel Pool & Spa does not offer eco-friendly accreditations.
    No, Excel Pool & Spa does not offer a senior discount.
    No, Excel Pool & Spa does not offer emergency services.
    No, Excel Pool & Spa does not offer warranties.
    Excel Pool & Spa offers the following services: WEEKLY POOL & SPA SERVICES. CHEMICAL TREATMENTS & CLEAN UPS. EQUIPMENT REPAIRS & INSTALLATIONS. SYSTEM UPGRADES, AUTOMATION & REMOTES. SOLAR REPAIRS, SKIMMER REPLACEMENTS, RAIL INSTALLATIONS, EQUIPMENT RELOCATIONS. PUMPS, MOTORS, FILTER, HEATERS, TIMERS, POOL CLEANERS. WALK-IN COMPUTERIZED WATER TESTING, PARTS, MAINTENANCE TOOLS, CHEMICALS, TOYS. LIQUID CHLORINE & ACID. INCLUDED BRANDS ARE POLARIS, PENTAIR, COMPOOL & STA RITE
    POOL REMODELING & REPLASTERING. PATIO REPAIRS & INSTALLATIONS

    Contact information

    1924 Plymouth Street, Mountain View, CA 94043

    www.excelpool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    9:00 AM - 5:00 PM