Certified-Environmental

Fast service and prompt report.

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Very professional service.

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Richard was very responsive, prompt and professional. He completed the job quickly and was very knowledgeable about his field.

It went well. The first visit two tests were done. One near the water stains and the other outside my front door for comparison. The test results took three days. The spore count in my home was high. Richard called me that evening to explain what needed to be done. He referred me to a contractor. Once the remediation work was done, he performed the clearance testing and some additional tests I requested to make sure the spore count was at a reasonable level. Richard was knowledgeable, professional, and responsive.

Mr. Gray was friendly, professional, and knowledgeable. We called him in the evening and he was at our home the following morning. He answered all of our questions and was very prompt with results. He was easy to get hold of (personally answering the phone) both when we called him initially and later to discuss results. We were extremely pleased with his services and highly recommend him without any reservations whatsoever.

This contract went very well. The reviews for this provider were excellent, except for the most recent one, which claimed the inspector was not certified. This question was resolved immediately, as the inspector provided evidence of authenticity. Given the urgency of a potential mold problem, we asked for a speedy analysis. We called on Monday and expected to receive service on Wednesday, but the inspector was quie responsive and "squeezed us in" the next day (Tuesday). He was prompt and on time. The lab results take at least three days, and we were pleasantly surprised to receive the final report at the end of the week (Friday). We could not expect any faster results. The reports were high quality and explained the details of the situation. As a scientist, this was especially appreciated. Overall, we found this provider to be professional and delivered high quality results. As you may expect, the price was not exceptional - it was fair including a $20 off Angie's List coupon. However, we received a lot for the cost. The completeness and quality makes this provider competitive at these rates. We recommend this provider for anyone looking for a home inspection for mold and/or water.

This person doesn't have the certification he claims, he didn't follow standard protocol in the field, his business is not licensed in the city or county. He's a scam artist. Do not hire him!

My initial call went to voice mail, but the company returned it very quickly. They scheduled an appointment within a few days and arrived to our home a few minutes early. Richard was very professional, explained how the inspection and air sample collection process worked, and answered several questions. The entire process took 30 minutes. I was promissed results in 4-5 days. I had the lab report back with Richards comments in 3 days. In every way he exceeded my expectations. I am very pleased and would use him again. Overall a very good experience.

In the process of remodeling our master bath, our contractor discovered a patch of mold behind a dresser in painted over wallpaper. With a 4 and 2 year old in the house, we were naturally concerned. After reading the Angieslist reviews we decided to give Rich a call. He inspected our entire house from attic to basement. He addressed my areas of specific concern. A prelim report was emailed to me the next day. Final report within a week. His service is consistent with the other positive reviews on Angieslist. Overall he was professional, affable, and readily available.

vesWe had been quoted by other providers and all were in the $750 range. Richard provided the same service for about half the cost. Plus, I emailed him late Monday night and he called me first thing Tuesday morning at 9am. He was able to squeeze me in his schedule and was at our house performing the test before noon that day! That is truly incredible customer service. He was very knowledgeable and extremely easy to work with. I always felt like he was telling it to me straight and didn't get that uneasy feeling that often comes with hiring contractors. All I can say is that I wish there was an A+ rating, because if anyone is deserving of this it would be Richard Gray.

He was wonderful! He is very professional; I was really pleased with his work and I was very satisfied! I thought the price was fair and the reason I chose him was because he used green products and no chemicals.

Overall, the experience was excellent! He was very thorough and explained exactly what was going on.

Rich called to see if he could arrive early (yay!). He arrived and was very professional and nice. He went right to work and checked all our concern areas and explained what he was doing to determine if we had a mold problem. The obvious evidence of mold he identified right away as not dangerous and looked for leaks inside the walls. We very fortunately had almost no areas, so he suggested that because of that we not do the pricey mold testing. Saved us not only a bunch of money, but gave us great piece of mind. I am recommending him to everyone I know so they can get an honest assessment of any mold problems.

Rich was prompt (15 min early actually), courteous and professional. Explained the entire process - I like detail...I followed him around and we discussed each of the issues. He made some recommendations I had not considered (de-humidifier, for example, in one area of the house). He also noticed a possible termite issue I had not seen before (we had a clean inspection 12 years ago - time to call the termite guy now...). He was very familiar with our neighborhood given the flooding here 20 years ago, so he is well established and knows the Monterey Peninsula very well. Only issue was the 45 min inspection (small house) for $150, but he suggested DIY solutions to offset that cost....would recommend.

Rich was great. He returned my phone call within a day and then came out to my house, walked around the property, explained the various mold sampling/treatment methods and then walked me through pros and cons. He collected some samples and fortunately, we didn't have any mold.

I sell churches. I went through AL's an interviewed them and went from there. I was satisfied with them.

It turned out we didn't need to do what we thought we needed to do. So, we actually did not need his services. But, Richard came out to do an inspection and that went fine. He is very good; very personable, knowledgeable, and came across as very honest.

Rich was outstanding! He came out within a day of contacting him. He pointed out areas of interest, including identifying some areas to ask the home inspector about. He provided the reports on the dates promised. Overall very satisfied...thank you Rich.

Rich was fantastic. He got back to me within two hours of sending him an email and talked through the stains and what sort of clean up options were availability (if it were to turn out to be mold). Since he wasn't on site, he offered to have me send him email pictures of the insulation to see if he thought it would be worth a visit. After reviewing the pictures he said that it didn't appear to be anything to be concerned about, and was most likely dirt. After that, he said that if I encountered more questionable stains to feel free to email pictures again and he'd look them over. Rich was unbelievably helpful and professional. I couldn't believe that he was willing to assess the situation without charging me to come out and look at the site. He saved me a ton of money and was friendly, courteous, and professional in the process! If we do encounter mold during this construction, or any other construction for that matter, Rich will be the first person I contact! I highly recommend him!

I had the mold pasteurized by Precision Env.