Certified-Environmental

Description of Work: He provided an inspection an price for service.

Description of Work: Mold inspection and testing

Description of Work: In the beginning he was very prompt in his communication. We had scheduling issues because someone had to be at the property at the time and we could not just drop everything and be there at a moment's notice. After a few failed attempts at scheduling he didn't continue to communicate.

Description of Work: .

Description of Work: Did not listen. Stayed on his own agenda.

Description of Work: I used Richard Gray. He did an inspection to test my mold.

Description of Work: Richard came early, after calling me first to make sure that was okay. He tested the whole house for mold and found plenty in the one room I was concerned about, but to my relief the other rooms were okay. The samples went out to a lab that tests for mold and he emailed me a detailed report on the results two days later. He was very polite and friendly and it seemed to me he was also efficient. I've contacted him a couple of times since with questions and he's been very responsive. If I have mold problems again, I would definitely use him.

Description of Work: Checked for mold.

Description of Work: He never followed through. Nobody from his company came out. Bogus come on.

Description of Work: Not good

Description of Work: Southern California affiliates did not wish to honor the Angie's List offer. So Richard Gray promptly and professionally refunded my money. If I lived in NorCal, I would definitely use his service, as he was highly professional and ethical about the transaction.

Description of Work: I purchased the Big Deal $49 for a Home Interior Mold Inspection.

Description of Work: .

Description of Work: I needed a quick overview of the extent of mold damage in the room. He did exactly what I asked and gave me an estimate if I need to do additional work in the future.

Description of Work: Mr. Gray was highly recommended on Angie's List to evaluate household mold and mildew problems. He was clear that if I decided to have a lab test then the price would be much higher to get those results. From his initial check he didn't believe that the spots on the ceiling and wall in the bathroom were black mold and didn't think the musty smells in the closet and underneath the bed were serious either; however, the tests showed more serious types of spores and he recommended a company to handle it. The company he recommended, however, only treated large, commercial spaces, and Mr. Gray had worked with them before and should have known that. I was very disappointed after having spent several hundred dollars to identify the problem and then getting the wrong advice on how to solve it. I felt I couldn't be sure of anything Mr. Gray said.

Description of Work: I bought this deal to check out mold in our home and Richard Gray came out to perform the service. He completed the inspection and sent us a report within 7 days outlining areas of conern and items that need to be remedied. He also recommended a firm to handle the repairs that we needed. We called the firm, since as part of the deal we were suppossed to get a $500 credit towards repairs, however the company told us that they knew nothing about this and that we would have to pay full price for the repairs and then seek reimbursement from Richard. Needless to say, we have not been able to get the needed repairs done. I am upset with having paid so much and to have not gotten what I paid for.

Description of Work: pending

Description of Work: I hired him to remove mold in my house but we haven’t started the process just yet. he has been very helpful so far.

Description of Work: Had minor mold in our master bath. Not knowing much about mold, I thought it best to have it looked at by a professional. The reviews about Richard Gray were very positive and perfectly consistent with my experience. Richard was very responsive, immediately returning my call. He explained how his services worked. As other reviewers mentioned, he has a calming way about him. True to his explaination, Richard arrived on time (actually a little early) for our appointment. As other reviewers mentioned, it was clear from the beginning that Richard was not pushing his services nor follow on business. He checked my problem spot, showing me it was not a problem and how to clean. He then took the time to go throughout my entire house, looking for potential problem spots. No major issues were found but Richard had several good general suggestions on making my house even more water tight. Overall, an excellent experience. Throughout the experience, Richard exhibited professionalism. I highly recommend.

Description of Work: I was concerned about mold on my bathroom ceiling and walls and wanted it evaluated prior to remodeling. Rich came to my home and explained the inspection and evaluation process for me. He did not seem too concerned that the mold was a real problem. He checked for water in the walls and it was not significant. He offered suggestions for the best way to clean up the mold. I ended up not having the mold sampled and evaluated. Rich had traveled to SF from Monterey County and only charged me for the consult. He seemed very knowledgeable.

Description of Work: We suspected that we had mold in our home. Rich came out and tested for us. He discovered that we did have mold and needed the house to be pasteurized. My wife has breathing problems and for her the mold is very dangerous. He showed concern, and did the job quickly, efficiently, and cleaned up so we could not tell he was ever here. Rich has a gentle personality, he is friendly and has a calming way about him. I would trust him and recommend him without reservation.