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Big Kahuna Pools

Pool and Spa Service

About us

Owner operated swimming pool/spa service.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Weekly service, chemical only service, filter service, algae control, one time cleaning. Repairs on plumbing, electrical, pumps, filters and sweeps.

Services we don't offer

Structural work, plaster, cement and deck work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-4 of 4 reviews

Teri M.
05/2013
2.0
pool cleaners
  + -1 more
Well, I could have driven all the way to my rental and taken care of my pool for the cost of this contractor. He only put chemicals in my pool and didn't scrub or do anything else. And, then demands money and goes on vacation on my dime. What is it with contractors? They take your money but don't do the job. I will have to look at other options for a solution. "D" rating, no more divas!
Description of Work: This contractor is truly a diva and not a pool whisperer!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$129

Response from Big Kahuna Pools
This client was only a service customer for 4 months and then wanted to go to a once a month service. I don't offer that, it's never good to let a pool go that long without service. He's a penny pincher that's only looking to get something for nothing. His pool was fully serviced for 4 months and looked amazing every time I was done. He claims to know pools but when I got the account there was 0 chlorine in the pool and hadn't been cared for properly at all. Then he expected me to change my entire work schedule to "meet" him when he was in town. He wasn't there at the appointed time so I left and he STILL wanted me to drive across town to meet him. All of my policies and pricing was discussed before he ever signed up. My vacation policy is very clear. I take a vacation every year, most people do. I always make sure my pools are in good chemical shape prior to leaving and my vacation is always in the winter when pools aren't being used. $129 a month for full service with no sweep in the pool is better than most offer in this area. If he found cheaper then good luck with the reliability. I was there every week, almost at the same time every week too. He didn't miss one service per my policies so he's just a case of a cheapskate that didn't get his way. Sour grapes is what it sounds like to me and I was very happy to cancel his account. Oh and he paid late more often than not too. Not a good client at all.

Leigh P.
02/2013
5.0
pool cleaners
  + -1 more
His pricing is reasonable. Overall work is great.
Description of Work: I used Big Kahuna Pools for pool service and parts. He is neat. He is complete. They have good quality and good followup. I have been using them for about a year and a half at least. He really got my pool great and we just kept him on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina O.
08/2012
5.0
pool cleaners
  + -1 more
From the beginning Joe was willing to take the time to speak with us regarding what he needed to do and answer any questions we had. Joe has always been approachable and offered sound recommendations for some of the unique problems we originally had with our pool. He's also been very reliable and trustworthy. We highly recommend his service.
Description of Work: Joe comes by every week to clean the pool of debris, check all equipment, clean our fountain, clean out the filters and maintain the optimal chemical balance in the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Jessica S.
02/2012
5.0
pool cleaners
  + -1 more
I hired Joe / Big Kahuna Pools to perform regular weekly pool service at my home. They have been servicing my pool for two months now and they are doing an excellent job. They come around the same time every week and are prompt to notify me if there will be a change in the time when they will be here. They noticed some things wrong with one of my skimmer doors and baskets on my pool, discussed what materials and costs to replace the items and had them fixed for me the very next week. I received a promotional pricing deal when I signed up, however I believe their regular rates are very reasonable as well. I have been incredibly satisfied with their services thus far and would recommend this company to anyone with a pool who is looking for weekly service as well as maintenance or repair work.
Description of Work: Weekly pool service. Cleaning and chemical testing. Fixing/replacement of broken pool skimmer parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    15645 La Mar Ct, Morgan Hill, CA 95037

    www.bigkahunapoolz.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Big Kahuna Pools is currently rated 4.8 overall out of 5.
    Big Kahuna Pools accepts the following forms of payment: Check
    Yes, Big Kahuna Pools offers free project estimates.
    No, Big Kahuna Pools does not offer eco-friendly accreditations.
    No, Big Kahuna Pools does not offer a senior discount.
    Yes, Big Kahuna Pools offers emergency services.
    Yes, Big Kahuna Pools offers warranties.
    Big Kahuna Pools offers the following services: Weekly service, chemical only service, filter service, algae control, one time cleaning. Repairs on plumbing, electrical, pumps, filters and sweeps.
    Structural work, plaster, cement and deck work.

    Contact information

    15645 La Mar Ct, Morgan Hill, CA 95037

    www.bigkahunapoolz.com