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Bay Area Drainage Inc

Drain Pipe Installation, Concrete Pouring and Repair, Pavers and Hardscaping,

About us

At Bay Area Drainage, Inc. customer satisfaction is a big part of our product. For new construction or retrofit, home or commercial, we build the finest systems. Our seasoned employees are committed to high quality workmanship. Team members have many years of experience building drainage systems.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

French drains, sump pumps, retaining walls & down spout systems. Underfloor Drains, Down Spout Systems, Subdrain Systems. Pavestone driveways and walkways, synthetic lawn

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-18 of 18 reviews

Arthur R.
03/2017
5.0
concrete repair, drain pipe
  + 0 more
It took a while to schedule, but once the job started it went as quickly as the weather permitted.
Description of Work: Install French drain on uphill side and unclog an existing drain pipe on downhill side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Gretchen T.
01/2017
2.0
drain pipe
  + -1 more
poorly - a waste of extensive time.
Description of Work: Bay Area Drainage responded to a drainage need we had in front of one of our condos back about 1998 and did very good work on a french drain; I saved their paperwork to use them if we had another need recently we had a drainage problem at a low-lying sidewalk in front of one of our other units, so i was eager to contact them; I called and got no answer so left a voicemail; no one responded so after a couple of days I called again and spoke with Mara, who set up an early morning appointment for someone to come out and meet with me. (Note our location is very close in town to their business address -- Moraga.) I took time off from work that morning to meet with the rep who did not show up; I phoned in and had to leave a voicemail, which was irate. Immediately -- as I was backing the car out of the driveway to go to work late -- the guy showed up. He was not in a good mood, so he must have overheard my irate message. I composed myself and spoke politely with him -- his kids were in the back of his car, so i don't think he had prepared for this meeting. I walked with him over to the location and he said he could tell from looking at the dry water marks what the problem was. I told him of another contractor's suggestion and he said he agreed with it, and that was it. I said good by as I raced to my car to get to work late and he mentioned his office would send me a proposal in a couple of days. nothing came, so I called his office yesterday. No answer left voicemail. No response. Called again and spoke with Mara who said she had emailed me the proposal several days prior. I explained I had not received it. She verified the email address with me and it was wrong. We corrected it. She said she would re-send the proposal. this morning still no proposal so I called back and spoke with her again; she said maybe it went into spam because she sent it to the correct email address. While she was on the phone we checked spam and it was not there. We verified the email address again and I gave her a second email address. I also gave her a fax number. 1/2 hour later still nothing so I called back; she was polite but said the phone had been ringing off the hook and she had not had a chance to get to me. I too was polite and asked for her email address and told her I would send her an email that she could respond to and in the email I would give her my phone number, 3 email addresses and fax number. Sent that and have heard nothing back; will not try again because I know I will never hear from them. The problem here was professionalism; they either should have told me they were too busy to handle my situation or too annoyed by my initial angry attitude. Gretchen Trupiano 925 808 9026

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Michael L.
02/2016
4.0
drain pipe
  + -1 more
Wayne was quick to come out and provide a quote. However, his work backlog precluded getting the job done in my desired timeframe. The price seemed fair, although the quote was based on a gravity feed to the street, which would not have been possible. Quote also included installation of rain gutter drains, not originally discussed. A follow-up discussion would have been required if the work was to be performed.
Description of Work: Provided quote only for installation of french drain.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Edward C.
01/2016
5.0
drain pipe
  + -1 more
The job went very well. They had to carry the dirt being removed from inside the crawl space to the outside of the house using 5 gallon buckets. This was tedious backbreaking work. They filled up 4 large dump trucks to cart this dirt away. Than they had to carry in rock using the buckets. They were very careful to keep everything as clean as possible. They put plastic down everyday and cleaned up every night. It is impossible to eliminate all the dust, but they did the best they could. So far we have not had any problems.
Description of Work: Installed Fench Drain in the crawl space and down the outside of the house to the street .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Marilyn T.
01/2016
5.0
irrigation systems, wells, drain pipe
  + 1 more
They examined all the house drains, not just the French Drain; replaced drain from yard sump to street with minimal disruption of landscaping; Returned to repair buried sprinkler line which had been penetrated by their iron probe. Later added change order for drain from downspout under sidewalk to sump at high cost.
Description of Work: scoped out plugged french drains surrounding home; replaced root overgrown drain to street;

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

William B.
10/2015
5.0
drain pipe
  + -1 more
This is a professional company from initial estimate through project management and work execution. Knowledgeable workers who were timely, kept us informed, and kept the work site clean every day.
Description of Work: provided area drainage around house perimeter including foundation seal, area drains, French drains, connection to gutter downspouts, drain collection and routing to drain outlet destination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,600

Jean K.
02/2015
5.0
drain pipe, hardscaping
  + 0 more
unknown
Description of Work: I don't remember the exact date, but he came in one of the biggest wettest rain storms in December to evaluate and snake out our drain from sump pump to street. He worked tirelessly in the pouring rain without complaint or delay and was very helpful with suggestions to my husband (I apologize for not remembering his name, because he definitely deserves the credit).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
11/2014
5.0
drain pipe
  + -1 more
We were very impressed with their work. They had to first cut through flatwork around most of the house, as well as work around pool equipment and plants we wanted to keep. They were very professional and kept the work site extremely clean. I would (and have) recommended this company to anyone who needs similar work done.
Description of Work: We installed a French drain around our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Lea C.
08/2014
5.0
drain pipe
  + -1 more
They were very transparent and upfront with what they do.
Description of Work: We didn't use Bay Area drainage but they were very professional throughout the research process. They gave a quote for french drains.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEVIN L.
05/2014
5.0
drain pipe
  + -1 more
We couldn't be happier. They came on time, were courteous and respectful, cleaned up everyday, and finished on time and on budget. We would recommend they highly for the quality of work. We cannot comment on price because we like them immediately.
Description of Work: new drainage and new pavers for patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Bob Z.
12/2013
5.0
concrete repair
  + -1 more
They did a good job. They came out right away and they were professional. They did clean up as well.
Description of Work: I used the concrete pouring service of Bay Area Drainage Inc. They did our drainage.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlowe H.
06/2013
5.0
drain pipe
  + -1 more
The owner came promptly and assessed my drainage needs. I decided to go with pavers instead of concrete. The workers were competent and completed the work promptly.
Description of Work: I had a drainage issue that needed to be addressed and a much needed driveway. I had sidewalk, porch, and driveway completed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Bob Z.
05/2013
5.0
drain pipe, wells
  + 0 more
Bay Area Drainage Inc was good. It was fine. They were very good, they were fast, very professional and they cleaned up very well.
Description of Work: They put in French drains and installed a pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Linda H.
01/2013
2.0
drain pipe
  + -1 more
The employee was there for 10 minutes at most. Indicated what they would do but did not listen or provide other alternatives. I found another contractors who explained the drainage problem and offered solutions well below the price range offered by this company.
Description of Work: They came out to give an estimate for a catch basid
Rating CategoryRating out of 5

Tom B.
11/2012
5.0
concrete repair, drain pipe
  + 0 more
We purchased a house and discovered that it had a drainage problem. We went with Bay Area Drainage (BAD) to address the problem. The owner of BAD, Wayne Ortland, was a pleasure to work with. He listened carefully to what we wanted to eventually do with our house and yard and tailored his plan to our input. BAD stuck pretty closely to the estimated work schedule and we were impressed with how hard his crew worked. The work appears to be high quality, but we won't fully know the results for several months while the moisture under the house dries. We were very surprised to find that BAD had replaced some concrete that had to be removed to access the excavation area behind our house. We had mentioned that this would be desirable to us, but in the end we decided not to do it solely because of extra cost. BAD did the work at no extra charge. This was really beyond our expectations and greatly appreciated! During their excavation, BAD discovered a leak in a waste water line leaving the house. They held off on completion of the work until we could get a plumber to fix the problem. They did this and they even dug out the area around the leaking pipe to make it accessible. After the plumber fixed the leak they returned to fill in the area. Finally, BAD has been very responsive after completion of the work. When we noticed that some of the grading they did appeared to be settling to leave a gap giving access under the house, they returned promptly and regraded the area.
Description of Work: Installation of a partial French drain system around 3124 sq ft house perimeter, excluding garage, with 6" catch basin area drains as needed. Grading around house to ensure proper drainage. Removal and disposal of old corrugated drainage pipes. Concrete walkway and deck above drainage system had to be removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,880

John K.
09/2012
5.0
drain pipe
  + -1 more
They worked in concert with other contractors to complete the drainage job without interfering or delaying any of the other contractors working on the pool, plumbing, or landscaping. Very thorough, great follow-up, within the budget. I would highly recommend BAD.
Description of Work: BAD did a complete drainage system around the entire perimeter of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Hugh W.
03/2012
5.0
stamped concrete, drain pipe, hardscaping
  + 1 more
I had several companies come out and look at my job. A couple of the companies did not even bother to give me a proposal, another company took two weeks to get a proposal back to me. Also another company cancelled an appointment last minute and was 30 minutes late to the next appointment. Bay Area Drainage was on time, very professional, had the proposal back to me in two days at a reasonable price. We selected a day to start and went over details. Bay Area Drainage was there everyday at the same time. The job went very smoothly and looked great at the finish. My house no longer has any water under it and the hardscaping looks great. Wayne, the owner, was very professional and communicated very well. I would definately use this company again.
Description of Work: Keystone Retaining wall with drainage. Pavers in the back of the yard area. French drain on back of the house with a samll stamped concrete patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Natalia U.
05/2011
5.0
drain pipe
  + -1 more
He showed up on time. He came and checked what needs to be done. We discussed all the options and he sent the proposal through an e-mail a day after that. He explained everything that I had questions about. His price was good and lesser than others who gave me estimates before, so I accepted the contract to have him work for me. I would use him again in the future too.
Description of Work: We got an estimate from Bay Area Drainage Inc. for a drainage pipe installation last month.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    86 Buckingham Dr, Moraga, CA 94556

    www.bayareadrainage.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Pipe Installation,
    Concrete Pouring and Repair,
    Pavers and Hardscaping,
    Wells and Pumps,
    Decorative Concrete,
    Lawn Irrigation,
    Concrete Leveling,
    Landscaping - Lakefront,
    Pool and Spa Service,
    Mulch and Topsoil,
    Gutter Cleaning,
    Excavating

    FAQ

    Bay Area Drainage Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Bay Area Drainage Inc accepts the following forms of payment: Check
    Yes, Bay Area Drainage Inc offers free project estimates.
    No, Bay Area Drainage Inc does not offer eco-friendly accreditations.
    No, Bay Area Drainage Inc does not offer a senior discount.
    Yes, Bay Area Drainage Inc offers emergency services.
    No, Bay Area Drainage Inc does not offer warranties.
    Bay Area Drainage Inc offers the following services: French drains, sump pumps, retaining walls & down spout systems. Underfloor Drains, Down Spout Systems, Subdrain Systems. Pavestone driveways and walkways, synthetic lawn

    Contact information

    86 Buckingham Dr, Moraga, CA 94556

    www.bayareadrainage.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed