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Window Genie

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

At Window Genie, we clean windows and a whole lot more! Window Genie is Conejo Valley's leader in streak free window cleaning, lifetime guaranteed window tinting products, and professional pressure washing services. Every technician has been background checked and fully trained before entering your home. We are fully insured, licensed and ready to provide you with our industry leading standards in professionalism, customer satisfaction and quality. Call today for a free estimate and put the Genie to work in your home!

Business highlights

27 years of trusted experience

Services we offer

Residential & Commercial Window Cleaning& Tinting, Concrete & Decks Pressure Washing, Exterior House Siding Washing, Paving Stone Cleaning & Re-Sanding, & Roof Cleaning

Services we don't offer

Auto Window Tinting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
3%
2
2%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 299 reviews

Stephen B.
06/2018
5.0
window cleaning
  + -1 more
We've used this company for this service before and have always been pleased. They're prompt, efficient and professional.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Darlene G.
03/2018
1.0
window cleaning, replacement windows
  + 0 more
Terrible paid 99.00 on Angie’s list. Work was never done. Impossible to contact company. When they finally contacted me they set up a day and time and never showed up. I to this day have been unable to speak to a live person and have not received my money back. Terrible company DEFINITELY would NOT recommend.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Carol C.
02/2018
4.0
window cleaning
  + -1 more
They did a good job and did not make a mess
Description of Work: Windows cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$99

Josh T.
01/2018
1.0
window cleaning
  + -1 more
Business would not return multiple phone calls requesting service.
Description of Work: Window cleaning package

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

bibi S.
11/2017
1.0
window cleaning
  + -1 more
They have not responded to phone calls for service.
Description of Work: I purchased window cleaning and has been trying for months to get them to respond to my phone calls to get the service, but 3 months later, they still has not responded to any of my 10 phone calls.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joyce T.
11/2017
1.0
window cleaning
  + -1 more
Hasn't happened - they don't even return phone calls.
Description of Work: None - The company has never called me back. And, your company will not do anything about it. What a joke Angie!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$99

Laurin D.
11/2017
5.0
gutter cleaning
  + -1 more
They did a thorough job, quickly and at a reasonable cost.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin T.
10/2017
5.0
window cleaning
  + -1 more
Did a great job and were very fast and punctual
Description of Work: Washed most upper windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie R.
10/2017
5.0
window cleaning
  + -1 more
The guys from Window Genie were AWESOME!! They arrived on time for my appointment. They were courteous, fast and professional. My window look great. Thank you~
Description of Work: Interior and Exterior window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Antoinette C.
09/2017
2.0
window cleaning
  + -1 more
I've made multiple attempts to contact the vendor and have received no response to date.
Description of Work: I was suppose to have windows cleaned.
Rating CategoryRating out of 5

Debra T.
09/2017
4.0
window cleaning
  + -1 more
Arrived on time clean screens and windows. Extra charge for cleaning the tracks thoroughly.
Description of Work: Clean windows inside and out
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew E.
09/2017
5.0
window cleaning
  + -1 more
They on time, finished quickly and did a great job.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra T.
08/2017
4.0
gutter cleaning, window cleaning
  + 0 more
Men were very prompt and went right to work. Did a great job cleaning window and gutters. The only problem was even though they did 'clean' the tracks they still left quite a bit of dirt behind, so really weren't cleaned properly.
Description of Work: Clean window inside and out. Clean gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Linda R.
08/2017
5.0
window cleaning
  + -1 more
Washed all windows inside and out. Nice job.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Theresa L.
08/2017
2.0
window cleaning
  + -1 more
My husband called to schedule work. We had everything setup and were ready for him at the scheduled time. He never showed up for the appointment and did not answer the phone when we called back.
Description of Work: Never showed up for work

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Helle R.
07/2017
5.0
window cleaning
  + -1 more
Showed up on time and did great work. Called in extra person once they realized how big the job was (after adding more windows on top of the original Angie's List offer) and got it done right (didn't rush through using a single person)
Description of Work: Window and track cleaning. We have A LOT of windows, so this was a large job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan G.
07/2017
5.0
window cleaning
  + -1 more
Great job, professionally done at a fair price.
Description of Work: Cleaned windows and brushed off screens inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vladimir R.
06/2017
1.0
window cleaning
  + -1 more
Terribly. I paid for the service and they never contacted me to perform the service or returned any of my emails. I deserve a refund from Angie's list.
Description of Work: Window cleaning.

Rating CategoryRating out of 5
professionalism
1.0

$100

Robert Y.
05/2017
5.0
window cleaning
  + -1 more
Perfect. Nice people and they did a great job.
Description of Work: Washed all upper floor windows in and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Betty B.
05/2017
1.0
window cleaning
  + -1 more
At first, in March, they claimed problems with their computer and scheduling. When I finally reached them and arranged for this past Wednesday, which is now into May, they did not show up or call. I have left three voice mails and two email messages. I am done with this company
Description of Work: Made an appointment and did not show up or call. I have attempted to contact this company several times, with no response. I filled in service date which I had to in order to submit this form, however, service was not provided! You need another option for this box!

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Lyman P.
05/2017
1.0
window cleaning
  + -1 more
The team never showed up on the date of the initial appointment. Eventually I was able to reach the company by email to reschedule, but now--months later--no one has performed any service.
Description of Work: Exterior windows cleaned.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

christin S.
05/2017
1.0
window cleaning
  + -1 more
I purchased the Deal adding my best dates, No response from Window Genie. A week later, I called and left a nice voice message for Anthony that I wanted to schedule my service. No response. A week later I left another voice message and sent an email through AL. No response to either. 3 days later I called and had to leave another voice message. I'm done. I've just requested a refund.
Description of Work: Window cleaning service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129

David V.
04/2017
5.0
gutter cleaning, window cleaning
  + 0 more
Excellent. They did the job quickly and professionally.
Description of Work: Gutter and window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Sylvia C.
04/2017
1.0
window cleaning
  + -1 more
I purchased the Angie's List deal for window cleaning by Window Genie on 2/27/17 and Gave 3 preferred dates I would like them to come. I expected a call back from Window Genie to confirm appt but received no call. I then called WG in early April to schedule the appt. for window cleaning but they couldn't find the order which was paid to Angie's List. After much searching the order was found and an appt. scheduled to come out on a Tuesday between 9:00 - 10:00a.m. They never showed up. I called Window Genie at 11:30a.m. That day and the call went directly to voice mail. I left a message for them to call me and no one called back. I called Angie's List and my order was refunded. I would not use this company. Very unreliable.
Description of Work: Window cleaning

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Sylvia C.
04/2017
1.0
window cleaning
  + -1 more
They set up my appt and never show up and I couldn't contact them by phone.
Description of Work: I purchased a special through Angie's List and called them to set up an appt. They didn't have my info and found it with my contract number.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

15343 Braun Ct, Moorpark, CA 93021

www.conejo-valley-ca.windowgenie.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Window Tinting,
Windows,
Roof Cleaning,
Deck Maintenance

FAQ

Window Genie is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Window Genie accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Window Genie offers free project estimates.
No, Window Genie does not offer eco-friendly accreditations.
No, Window Genie does not offer a senior discount.
No, Window Genie does not offer emergency services.
Yes, Window Genie offers warranties.
Window Genie offers the following services: Residential & Commercial Window Cleaning& Tinting, Concrete & Decks Pressure Washing, Exterior House Siding Washing, Paving Stone Cleaning & Re-Sanding, & Roof Cleaning
Auto Window Tinting

Contact information

15343 Braun Ct, Moorpark, CA 93021

www.conejo-valley-ca.windowgenie.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM