FootHill Fence Co

Foothill Fence did a great job. I split the $3700 cost with my neighbor, so it was only $1850 for my half of the work. I really liked the steel posts they used, because that means there isn't wood going into the ground, where termites can chew on it and cause the fence to fail (our reason for replacing the original redwood fence we had). The job was finished in two days, with all of the old material hauled away. They saved some time by putting the new footings in at an offset from the original ones, so as to not have to dig up all of the old ones. The finished product looked great, nice straight lines, and the gates operate perfectly. I went with Foothill because they had done a great job with the fence between me and my other neighbor. I would easily recommend them for anyone doing redwood fence.

Thrilled with Foothill Fence job - Explained good reasons to get a vinyl fence instead of wood fence - it never needs, paint, washes down with a hose, withstands strong winds. Foothill Fence uses Universal Vinyl manufacturer that has more white pigment, stronger posts, and lifetime warranty. Darren Hicks who estimated the job wrote a very detailed contract so it was clear what I was buying. He came up with better ideas for the corners and gate hardware. The workmen were friendly and professional and did a great job. When I had a problem with the gate latch sticking, they came back immediately and fixed it perfectly at no extra charge. I am sold on using family owned, smaller businesses that take pride in their work and customer satisfaction I give them da score of 10+ for a job well done at very reasonable, competitive prices. Get their bid before you buy your fence.

Foothill Fence came on that day. They showed up on time. They finished the job when they said they were going to do and they did just an excellent job. I would recommend them.

he was incredibly honest and forthcoming. talked me OUT of getting a new fence. If we ever do get a new fence, I would absolutely go with him - his quote was considerably less and he seems like a very upstanding, honest person.

My backyard is enclosed by a 5 foot block wall, but my neighbor's yard is on a slightly higher grade and it feels less private than I would like. The wall on that side was already compromised by a large tree on their side, which was removed and the wall repaired but I still was a bit concerned about having work done. I looked at several fence companies in the area and chose Foothill based on their knowledge of fence types - wood, iron, vinyl, chain link - since I wasn't sure what would be the best solution for me. Carl came out to give me an estimate. He had several good solutions that seemed to work for my situation. I chose to have a 2 foot vinyl fence installed on top of my block wall, which required to have posts drilled into the wall. His workers showed up on time and got to it. The posts were in place without any drama - even in the odd, still semi-damaged corner! Then the vinyl was put up. The finished piece looks great, and my yard was left as clean as it was before the work was done. I'm thinking about doing the other walls as well and will definitely call Foothill again

Showed up on time and did what they were hired to do. Got other estimates and they were the lowest by about 10%.

Carl had previously built the fence around my entire property at a cost of $11,500. The photo that I showed Carl of the fence I wanted was not the fence that was constructed. Carl is extremely unprofessional if you dislike the work he has done. When I expressed that the fence looked nothing like the fence we discussed in the picture, Carl got angry, turned beet red, and told my husband and myself, 'your starting to cost me money.' I was floored by his response. If you don't mind having to watch a melt down and being spoken to completely unprofessionally if you disagree with what he's done, then Carl is your man. Overpriced as well. Carl, You've got quite a vivid imagination given what you actually said while at our property! To say I was loud or aggressive is not only ridiculous, it's slanderous!!! You are a cheap penny pincher that can't take criticism. Don't forget my final email, I told you , we found you quite distasteful! It's incredible that we spent over $11,500 ALL CASH, and you have the nerve to wonder what went wrong!!!! You told me you thought I was 'too picky' when I asked you to replace a number of the splintered pickets your workers sloppily installed. Do not paint me out to be the bad guy because you are unprofessional and don't know how to control your rage when people criticize your work! You yelled at both my husband and i as if we were children!!! This was my final email to you, it was clear then that you knew you were wrong. On a final note. Given the little tantrum we witnessed when we criticized the latest fence we had installed, we have decided to take our final fencing project to another company. May I suggest you learn how to handle criticism better when handling your clients. As I am sure you are aware; Expressing that we were "costing you money" and raising your voice at the people PAYING you, was not only unprofessional and rude, but also quite distasteful. We are well enough off financially that we can afford a better fence than what you installed for us at an overly ballooned price tag, considering the basic and inexpensive materials you used. My final piece of advice? Do your work right the first time and act like you take pride in what you produce. Sent from my iPhone On Apr 4, 2013, at 12:31 PM, Foothill Fence wrote: Just a reminder we have not received a check for the fence. Thanks Carl Off. 818- 995 -8380

Installed 4 gates and fencing for my backyard. Work was performed on schedule and is to a high quality. Very happy with the installation and the workmanship

Darren definitely deserved A+. The product is great. I am getting many compliments. The installation was bumpy due to many reasons (outside of the company control), but Darren worked out every single issue to complete satisfaction. He has many useful ideas. He took time to drive and discuss all questions and concerns. And he did what he said he was going to do. His response is quick. He incorporates multiple prospectives to come up with the best decision. Since I have been renovated two houses in my life, I have an experience of dealing with the contractors. Darren is definitely on the top of my list.

From my initial conversation with Carl, I already liked Foothill. Compared to some of the other companies I spoke to, he was great at laying out all the work that needed to be done and took the time to explain anything that was unclear. He came to the house twice before any work was agreed upon, to ensure we were both on the same page. In terms of the price point, he was very competitive, coming in with the most reasonably priced bid. His guys were great. They showed up on time (if not earlier) and got the job done quickly in 3 days. Carl dropped by during the project and made sure things were going according to plan. Everything was cleaned up once the project wrapped. I will definitely be using Foothill for future projects.

I am a bit conflicted on this review. On the one hand, Carl himself is the utmost professional, and the end product came out great at a reasonable price. I see why the company is rated well. However, the guys that actually did the work (installing a vinyl fence) were sloppy and a bit disrespectful. Even though the contract said that excavated dirt would not be taken off the property, they used that clause to throw extra concrete powder into my vegetable planters. The first gate they built had been drilled wrong, so they just filled it with some sort of puddy, which was visible and scarred, and did not bother to tell us. When I called Carl, he was very friendly and went out to look at the property. He agreed to replace the gate, which took another week, but I was OK with that. He also had the guys come back and take away their trash. After the new gate was installed, the latch stuck a bit because it was out of alignment. Carl came back and readjusted it. Even though I later had to fix a bolt myself, I was generally very happy with Carl and the end product. I would likely use the company again, but I would probably request that Carl do the work himself if possible.

My new fence looks great and it's wonderful to have gates that actually open easily and swing free without scraping the ground. When I first met with Darren, I was looking for an alternative to a plain wooden fence and he told me about this Trex composite fence material which is supposed to be an environmentally green product, doesn't fade or warp, and is neighbor-friendly (meaning that it looks the same on both sides)... and I was sold. Because the grade of my neighbor's property is about 1 foot higher than mine, he suggested that installing pressure-treated mud board behind the posts would support the dirt from collapsing should it ever become an issue. I found Darren to be professional and extremely patient with me and all my questions and concerns. Come installation time, the crew was conscientious about how the new fence interacted with my neighbor's existing fence so there would be minimal gaps and spaces. They were polite and hard-working (even in 95 degree heat!) and finished the job in 4 days as promised. I appreciate that they cleaned up everything nicely.

Our initial consultation with Darren went fine. He came out to the house, looked at our gate and we discussed a replacement gate & he gave us a quote. We agreed to the price, however there was never a detailed sketch provided to show us what we would be getting for the money. We asked that he make the gate similar to the style that we currently have at the house. His guys came out [he was not there] and replaced the gate - however they did not install the handle we purchased for the gate, did not use hardware that we had approved in advance to match the rest of the hardware on the gate, the gate was too short, they drilled in the old house numbers into the post creating holes in the post we did not want and also installed a latch at the top of the gate, with a wire to open and close the gate which we did not want. We took photos of all of this, let Darren know we were not happy with numerous aspects about the gate & he said his guys would come out and fix it. They did come out and made a few small changes, which were OK - changed out the hardware, installed our handle and made the gate taller, however there were still holes all in the wood from the holes that his guys drilled. We asked for them to come and replace the posts, they did not, they used wood filler to fill in the holes which was not acceptable to us, but at that point we really didn't have any other options & could not force this company to replace our posts. A few weeks later, the posts started to crack down the middle on each side of the gate. I took photos and emailed them to Darren, asked him if that was normal, and he said that he would come look at it. Keep in mind, whenever he said he was coming out to fix something or that his guys would be coming out to fix it, we never once saw him, OR his guys coming to fix anything. And, it took days to get a reply from him. Two weeks went by and I didn't hear from him, the day he said he was coming to look at the gate, he did not show up. We ended up hiring another company to come out and finish the job, costing us even more money. He says he came and fixed it, which I think is totally untrue as we had another team of guys working at our house during the week he was supposed to come by and no one saw him. It took nearly 5 months to complete a job that should have taken one day, maybe 2-3 days max. Not only that, but the price was VERY high. We ended up paying the full amount [after they offered no discount for an awful job and us having to hire another company to fix what they did] - we have another gate company doing another job for us now [and we contacted several after being burned by these guys] and they said the work they did for that price was a joke. We were very disappointed by this company & we definitely will not be referring anyone to them OR use their services in the future. We gave them months to make things right - we don't feel that we were crazy customers or asking for anything outrageous, but when you are paying $1,100.00 for a tiny gate / to replace just the two front doors of a gate, having wood filler put into holes that your guys drilled and being totally non-communicative is just plain awful.

I called and spoke to Darren who seemed professional in the beginning. He asked me to send him my general measurements for the two ped gates we needed. I sent them on July 22nd, and as of this date I have never received a call back, email, or text. I had to call a couple times in order for him to tell me he was waiting for an estimate from his iron guy. Really??? I am so over people's unprofessionalism and inability to make a simple call back or even email.

Darren Hicks who came to the house was nice enough but never sent an estimate nor followed up.

They were very responsive. We had talked to another wrought iron fence company and the guy seemed very knowledgeable but he seemed unwilling to come out and talk to me and walk the property with me. Something seemed odd to me. We went back to Angie's List and found Foothill. We played phone tag for a little bit but then they sent someone out and we walked the property and talked about the areas. He was just very professional and knowledgeable. He seemed like who we were looking for, someone that could do some replacement and not just repair.

This is the second time I've used Foothill Fence. Carl and his crew did a great job. They removed my old fence and installed a capped redwood fence (92 ft long) between my property and my neighbor's property. They also added a section of double sided fencing (16 ft) at the bottom of the fence. Carl is really great to work with. We had a miscommunication about part of the work and Carl came back and fixed it with no additional charge which I really appreciated. Highly recommend Foothill Fence. They are prompt, professional, easy to work with and do a great job.

The fence looks great. The fence is a shadow box design with alternating horizontal and vertical sections, and it turned out well even though I believe they hadn't done one like this before. I have gotten many compliments on it! Darren was responsive to my questions and came back to add an extra bracket at my request.

Met with Darren, he was responsive, courteous, and punctual. They did a great job installing a new fence and electric driveway gate. Showed up on time and at budget. We even had to change a few things after the job was completed and they were very accommodating. Very pleasant experience and i would recommend Foothill Fence company.

This was for a handrail for my mom for her backyard. She wanted a wrought-iron rail to match her other one. It was a small job but I was told the estimate would be high because they still had to bring a truck and two guys and had minimum hours. He was courteous and knowledgeable. If I had something else, I would call him again. He wasn't high pressure and was easy to deal with.

They were very nice, prompt, & professional. Met a lot of contractors last year and these guys were easily my favorite. Owner came out to put up a temporary fence when I adopted a puppy unexpectedly a few days before his crew could come out.

Darren came out to give me a quote. Could not give me a price right now but said he would email it. Never got an email. Tried calling but they couldnt find him for some reason.

Foothill Fence came (Same Owner as Brown & Brown) after changing appointment. Failed to get back with quote or any information after measuring and taking my time.

Workers were prompt and cleaned up after work was completed.

Maybe he did not like that I had another contractor there bidding out the same job, but both my husband and I work so I only had a small window of time to meet with prospective contractors. Not following up is just not professional in my estimation. It just wastes everyones time.