Randazzo Hardwood Floors Inc

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Absolutely fantastic work. Mark is an artist.

The only reason there are not Straight A's across the board is that not all work was done or overseen by the owner - Mark Randazzo. Mark proved to be a terrific person and extremely knowledgeable and professional in his work. Mark was super responsive and proactive in answering questions and concerns and providing solutions. He proved a depth of knowledge about wood flooring while evaluating best ways to work on our floors, which ranged from original, old growth fir (1928 era) to solid oak (1980's). Our desire to have them match, was impossible, but Mark made extra effort to mix stains and sample them on our floor to our satisfaction. If the review was up to this point - Straight A's and two thumbs up for Mark Randazzo. Unfortunately, Mark has employees that, at the time, did not share Mark's passion for creating beautiful improvements and satisfying experiences. Where the workers fell short, was in being messy and careless. Certainly I have been disappointed before when service providers leave dirt and sawdust behind. But when floor finishers leave stain on the walls, trim and doors, it is difficult to just forgive and impossible to remove. Again, to Mark's credit, he immediately came back to my house to examine the marks left by his crew. He offered to have them clean and or paint over any and all marks left behind. I declined, not wanting to extend the project any further. At the end, when all issues were covered up, the floors looked great. Mark and his team had done a great job patching the 85 year old fir and getting the oak floors to match in color and hue. I believe Mark will, or already has done, work with staff to remedy the negligence that allowed a less than stellar presentation. Because of the professional that Mark is, I would use him again and endorse others to use Mark as well.The level of Mark's character and expertise far outweighs the correctable carelessness of another.

Didn't go well. I imagine he wasn't interested in my job, since he looked at everything, then never got back to me. I called and emailed a few times, but he never answered, nor did he reply to let me know he wouldn't be sending me a proposal. I thought it was unprofessional, to say the least. He could have managed to let me know he and quot;didn't have timeand quot; to work on my project. Instead, I wasted my time following up with someone who had no plans to work with me.

Mark was very detail oriented and committed to doing the job right. He came to the house multiple times prior to starting the job to measure moisture in the sub floor and did not want to start the job until moisture was within acceptable range. His installer, Aaron, was equally committed to excellence! We are very happy with our installed bamboo flooring. Several contractors who have come to the house to do other jobs have commented on the excellent instillation.

He gave us quotes on both oil based and water based finishing. We had quote from other contractors who were using either one or the other. He told us the pros and cons of each one and gave us a better picture of the relative qualities of each one. We will have to move an extensive amount of furniture from one side of our house to another to do this and he was able to provide the name of a moving company that would do it relatively inexpensively whereas other contractors did not cover this aspect.

Our general contractor recommended Randazzo. We purchased the flooring on the internet and had Randazzo install it. They showed up as scheduled, did a thorough, professional job, even making matching stair bullnose. The work was top notch. Very professional. They completed the job in two days as promised. We would select them again.

First of all, he was punctual. He came to the house and made a thorough assessment of the areas that were to be treated. He assigned three workers with one lead refinisher with a substantial experience. They came in very quickly. They applied the proper machinery to the job at hand. They put it on in three sets continuously the final coat and took out their equipment. Not only are they punctual, they are quite experts at bringing up old floors that were not refinished for a long time to a real quality look. I was very impressed and I would certainly recommend them to anybody who would be considering refinishing hardwood floors.

He was wonderful and said we didn't need a hardwood floor we could just sand and resurface the existing floor. So in that way he was great, he was outstanding. A nice, humble man. I would rate him A overall. I would love to use him in the future.

very pleased. came in on estimate in terms of price and completion date.

Mark was excellent and everything worked perfectly.