I hired Mike last April to replace the rook on my house and garage. It had serious wind damage and a leak into my utility room. The work looks great but who knows, since Mike failed to get the three required inspections!!!!!! Now I have to get a ladder that is three rungs above my roof so I can get the final inspection. So don't trust Mike without verifying the inspections have been done BEFORE you pay him.
Description of Work: see above i have written the whole story
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$11,800
Thomas G.
09/2021
5.0
roofing
+ -1 more
The service went well. They were here on time. They knew what they're doing. The supplies are good kind and everything was done in a timely manner. They were the lowest price I've hired for roofing. They were a veteran which was good and I will recommend them.
Description of Work: They did roofing. They removed the roof.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary C.
10/2015
5.0
roofing
+ -1 more
unknown
Description of Work: This company does quality work and is responsible about fulfilling their proposed work. They are in the higher price range, but after using a lower priced alternative one time, I will stick with them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Kenneth F.
10/2014
1.0
roofing
+ -1 more
It looks like by other reviews, he doesn't call back very many of his customers. It sounds like he needs to return calls. He should at least call to let us know that he is too busy, and to try somebody else.
Description of Work: He came out to my neighbor's house and went on her roof and came down. He told her that there should be some work done. He never called her back. He left business cards. I asked him to appraise the condition of my roof. I called him and he told me that he was in Denver, CO and that he would call me on Sunday. He never called.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mary R.
03/2014
5.0
roofing
+ -1 more
It took us a while to connect but Michael the owner provided an estimate by email after initial visit. They were great about keeping in touch and working around our schedule which was a little crazy at the time. We were kept up to date on damages and repairs needed (I expected some damage as we had leaking in the recent past). My only complaint was damage to our satellite internet dish which needed to be replaced and in truth I felt that the internet company should have been dealing with removal and replacement. The roof looks great and have had first rain and all seems well. The price was great and I like dealing with smaller family businesses We are very happy with the work
Description of Work: New roof on our home and repaired dry rot damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marybeth B.
03/2014
2.0
roofing
+ -1 more
Please see above.
Description of Work: Mr. Lambert seemed pleasant enough over the phone but, as has been mentioned by others, HE DOESN'T CALL BACK!. I left 2-3 messages for him before he agreed to come and look at my garage roof while I was at work. I still am not sure whether or not he came here because he failed to call me back (as he had promised to do when I finally spoke to him briefly on the phone). I don't understand why so many workmen are so "flaky" about follow-up calls, etc. I've encountered this problem several times recently, despite being very polite and reasonable when calling them'
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Elvamarie Z.
02/2014
1.0
roofing
+ -1 more
He wanted to come out on sunday and I said no as sundays I spend time with my family, so we scheduled another day. He never showed up and I called and have not heard back from them.
Description of Work: Scheduled to come out to do an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mary C.
12/2013
5.0
roof cleaning
+ -1 more
For half the price of another diamond rated contractor, he blocked the pigeons from our roof, cleaned our gutters and run offs and replaced a half dozen tiles. He came to give an estimate within an hour of my calling him, did the work when he said he would and at the estimated price.
Description of Work: Services by Monterey Bay Roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lisa B.
04/2013
4.0
roofing
+ -1 more
I pretty much described the whole story above. He was prompt, very personable, and professional, but I never heard back to him after that. It has been 6 weeks since he came for an estimate. I've seen and heard nothing from him since.
Description of Work: I called Monterey Roofing first to get an estimate on replacing my flat roof. He was prompt and pleasant. Very easy to talk to and he made me feel very comfortable. I liked that he was a small business with a family just trying to make a living like the rest of us. I had told him we were still working on putting toghether the funds to do the job, but still needed to know how much. He did the walk through, climbed on the roof and looked it over and addressed the areas that really needed at least some repair until we could get the whole roof done. I liked that. He was suppose to put together an estimate with both repairs and then a new roof. I never heard back from him. I was very dissappointed he did not get back to me. I thought he was the right man for the job.
Rating Category
Rating out of 5
responsiveness
4.0
punctuality
4.0
Julie C.
12/2012
5.0
roofing
+ -1 more
This was the second time I used Monterey Bay Roofing. Michael and company are professional, prompt and clean. A great price for a great new roof.
Description of Work: Removal of old roof and installation of new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Joanne P.
09/2012
5.0
roofing
+ -1 more
I got several bids. All several thousand $$ higher. Michael Lambert, the owner, was recommended by my accountant. Michael is a professional and a nice guy. He is patient and thorough. He was willing to work with some other guys who were helping put in sky lights, solar tubes, and repairing dry rot. He made sure the whole project went smoothly from beginning to end. There was not one concern or question I had that he didn't answer clearly, respectfully, and politely. Many guys will be kind of snotty or patronizing to women who need home improvement services and ask what may seem like "dumb" questions. Not Michael. My new roof looks fantastic!
Description of Work: remove old roof and gutters replace roof and gutters clean up debris
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning
FAQ
Monterey Bay Roofing is currently rated 4.3 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Monterey Bay Roofing accepts the following forms of payment: Check
Yes, Monterey Bay Roofing offers free project estimates.
No, Monterey Bay Roofing does not offer eco-friendly accreditations.
No, Monterey Bay Roofing does not offer a senior discount.
Yes, Monterey Bay Roofing offers emergency services.
Yes, Monterey Bay Roofing offers warranties.
Monterey Bay Roofing offers the following services: Roofing, Commercial and residential