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G & R Sasaguchi Inc

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Established in 1994 & a Super Service Award winner, specializing in carpet, tile, floor, rug, & upholstery cleaning. CALL FOR QUICKEST RESPONSE TIME. We are family owned and operated, where we are committed to offering the highest quality of work and customer service. Respectful, careful, professional, and highly knowledgeable staff is our standard. We have always put an emphasis on honesty and satisfaction when it comes to our customers. We offer free quotes over the phone or in-home estimates, whatever you prefer. Our costs are determined by the job and we do not charge a travel fee. Give us a call for all your cleaning needs!

Business highlights

30 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated

Services we offer

Truck mounted or portable hot water extraction, bonnet cleaning, area rug cleaning, water damage, non toxic all natural environmentally safe cleaning products at request, timely execution dedicated staff, all natural stone, tile grout and surface cleaning, etch removal, surface polishing, crystalizing, regrout, recaulking, tile repair, replacement, wax stripping & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.079 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 79 reviews

Vern H.
06/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
FANTASTIC! George and his son did a fantastic job of cleaning my 3 bedroom carpets, area rugs and sofas. He called several days before the appointment to find out what materials and fabrics were involved so he could make the right recommendations for the cleaning solutions. He showed up on time on the appointed day and did a wonderful job. I would not hesitate to use him again! he takes his time and does the job right! the job is now several weeks old and NO STAINS HAVE REAPPEARED! You can find a cheaper price but wont find better quality job, you won't be sorry!
Description of Work: Clean carpets and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from G & R Sasaguchi Inc
Due to covid19 pandemic restrictions, we shut our business down for just about two months, but you waited for us to reopen. Thank you very much. And submitting a great review for us. We will be in contact with you in one year. Again thank you. George, KEN

Suzie O.
02/2020
5.0
carpet cleaners
  + -1 more
George and his son were very through with the cleaning of my carpets. He was punctual and did a great job. I felt comfortable with him when he came for the initial quote. Didn't need to look any further. I liked his way of thinking about doing a job like you yourself would like it done. I would definitely recommend him and use his services again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from G & R Sasaguchi Inc
Thank you very much for submitting the review and a great one. We enjoyed working for you. We look forward to hearing from you again. George and Kenny

suzan B.
02/2020
5.0
carpet cleaners
  + -1 more
Excellent work, great price, efficient and ultra clean. This is the 3 rd time I have had this company clean carpets in 2 homes. Would highly recommend. Thank you for a great job!
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from G & R Sasaguchi Inc
Since last job 10 years ago, I was really surprised to hearing from you. Thank you very much for remembering us. We appreciate you for outstanding review. We look forward to hearing from you again. George and Kenny

Toni V.
10/2019
5.0
marble & granite, floor cleaning
  + 0 more
Perfect! He did a fantastic job for us. We had so much confidence in him we left him the keys and left town. Came back to a beautiful family room.
Description of Work: saltillo floor restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from G & R Sasaguchi Inc
Thank you very much for trusting us with your house key for two days we spent to complete this job. We really appreciate your outstanding review of us. We look forward to hearing from you in a few years again. George, Kenny

Dorothy L.
10/2019
5.0
ceramic tile, handyman service, floor cleaning
  + 1 more
Went smoothly. George and his son were meticulous, professional and informative. They were punctual & courteous . Craftsmanship was clean and neat. I would gladly use them again.
Description of Work: tile and grout cleaning, regrouting, and sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from G & R Sasaguchi Inc
We are grateful that you sharing your experience. We try our best to maintain our standards. Again thank you for your great review. George Sasaguchi

Charotte S.
10/2019
5.0
carpet cleaners, floor cleaning
  + 0 more
G&R were prompt and did a great job on my floors. They carefully removed paint debris left on my carpets and the carpet was cleaned thoroughly. They just restored the terrazzo entrance and fireplace surround. The grout was cleaned up and the floor is much brighter! I appreciate and recommend their service--they are prompt and my house was left neat and clean.
Description of Work: carpet cleaning and terrazzo restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from G & R Sasaguchi Inc
We have tried to maintain our highest standard of service. Thank you very much for your great review. George Sasaguchi

Patricia K.
09/2019
5.0
carpet cleaners
  + -1 more
George was able to squeeze me in due to a cancellation. He was on time and explained to me how they were going to do the cleaning. Due to high powered truck mounted equipment George and his assistant were able to use two hoses to clean the carpeting in different areas of the house which made it go much faster. Carpets look great and so far none of the stains have reappeared. I have used other carpet cleaners and my carpeting usually took over a day to dry because they either used too much steam or didn't vacuum up the water sufficiently. This time, my carpets were dry by evening in most of the house and a few areas were dry by the next morning.
Description of Work: Steam cleaned the carpeting in most of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Response from G & R Sasaguchi Inc
Thank you very much for your great review. We try very hard to maintain our standards. We will see you next week for pressure washing your exterior natural stones. Again, thank you. George Sasaguchi

Cheryl M.
09/2019
5.0
carpet cleaners
  + -1 more
George did an excellent job on cleaning all my carpets. I was especially happy with the 8' x 10' area rug that they took out to my patio to clean. After cleaning it they hooked up a fan on it to dry it before bringing it back in to place over pad on hardwood floor. George was very careful with all my hardwood floors, moving furniture and placing protective sheets under furniture, putting corner protectors up. These carpets really needed cleaning and now look almost brand new.
Description of Work: Cleaned carpet in 3 bedrooms and large area rug in living room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from G & R Sasaguchi Inc
Thank you very much for sharing your experience. We really appreciate your kind words. We look forward to hearing from you again. George Sasaguchi

Richard C.
08/2019
5.0
carpet cleaners
  + -1 more
excellent work. They were in and out and careful with set up and clean up.
Description of Work: cleaned one room that my dog messed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from G & R Sasaguchi Inc
Without asking me how to clean, what to clean with,and not even a price. What you have is top of line patterned wool carpet. You just gave me a date. Thank you very very much for trusting us. George/Kenny

Norman M.
08/2019
5.0
carpet cleaners
  + -1 more
Excellent very good and very reliable.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
It has has been nine years since we’ve been cleaning your carpet annually. Kenny and I really appreciate you for keeping us . Also thank you very much for your outstanding review. George Sasaguchi

Linda S.
08/2019
5.0
carpet cleaners, marble & granite, floor cleaning
  + 1 more
George and his son go over and above your expectations. They are always punctual and professional. George knows his stuff and is very respectful to you and your home. It's great to have a company that takes pride in their workmanship. Thank you George!
Description of Work: All my travertine floors and granite/marble counter tops cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from G & R Sasaguchi Inc
Thank you for taking time to submit this review. It has been eleven years since the first time. Thank you for keeping us for all these years and great review. George and Kenny

Anne H.
08/2019
5.0
carpet cleaners
  + -1 more
Very well. On-time, professional, thorough, considerate, courteous, friendly, honest. At least the third time that I have used this business. I would use no other. As an example of the honesty: The owner and I had discussed his coming back at a future time to clean my floor tile; however, when he saw the tile, he said he didn't think it needs professional cleaning.
Description of Work: Carpet cleaning of a two-bedroom townhouse, including stairs and including bad stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from G & R Sasaguchi Inc
Thank you very much for sharing your experience. We try hard to accomplish our highest standards of customer satisfaction. Thank you very much for your great review. George & Kenny

Harriett R.
08/2019
5.0
carpet cleaners
  + -1 more
They do excellent work. They are extremely professional. Provide outstanding customer service. They take the upmost care of your home and furniture. They are punctual. I couldn’t be more satisfied. I love this company and the services that they provide; and you will too. Without hesitation, I highly recommend this company and their services. Mrs. R
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
We appreciate for sharing your experience. It has been six years of annual carpet cleaning for you and your daughter’s residence. Thank you for keeping us this long. We look forward to seeing you next year. Thank you, Mrs. R. George/Kenny

Tomie R.
08/2019
5.0
ceramic tile, upholstery cleaning, marble & granite
  + 1 more
G&R Sasaguchi is a very professional and high quality team. Everything looks perfect when done and amazing clean up after also. They will be the only team that I have used for our home and will continue to go to year after year!
Description of Work: Cleaning and sealing of countertops and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from G & R Sasaguchi Inc
It’s been eleven years for your annual maintenance restoration. We really appreciate for keeping us this many years. And thank you very much for submitting the great review. George, Kenny

Joey K.
07/2019
5.0
carpet cleaners
  + -1 more
George did an excellent job when I needed emergency service. The work was performed professionally and in a timely manner. He will be the one I always call for service. It's often hard to get good people - he's one of them. I recommend him 100%.
Description of Work: Expedited carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
Thank you very much for trusting us. It was a pleasure working for you. Also please accept our appreciation for your great review. We look forward to hearing from you again. George Sasaguchi

Maren T.
07/2019
5.0
carpet cleaners
  + -1 more
George is outstanding. This was absolutely THE BEST carpet cleaning I have ever had done in 40 years of owning my home. First, he talked with me on the phone to be sure he understood exactly what I wanted done. He used a natural cleaner at my request which worked beautifully. He was very careful of my walls and doorways, using plastic guards to protect the paint. When done he raked the carpet so it dried looking perfect. His machine sucked up nearly almost all of the water -- the carpet was dry in just a few hours. And the final touch was that he laid down paper runners so I didn't have to walk on the carpet until it was dry. Excellent to work with. Excellent job. Very reasonable price. I have my carpets cleaned annually and will use him exclusively going forward. Definitely call George!!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
You have given us your experience from the past carpet cleaning and guided us thoroughly. This has made our job much easier. Thank you. Also thank you very much for your great review. We look forward to hearing from you next year. George & Kenny

M L M.
05/2019
5.0
carpet cleaners
  + -1 more
George and Ken came on time, and did a super professional job steam cleaning my whole house carpet. They were competent, efficient and especially careful to raise furniture that might stain. They put shields on walls and corners where their hoses might rub, and used booties to prevent tracking soil into the fibers. We had a dog, and our carpet is about 35 years old - but after they finished, it looked new again. Price charged was exactly as estimated. I will use them again and would highly recommend them to others, both residential and commercial.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from G & R Sasaguchi Inc
You have prepared everything that I have requested and made us to work very smoothly. Thank you. And submitting a great review . We will look forward to hearing from you again. George and Kenny

James S.
03/2019
5.0
floor cleaning
  + -1 more
George is exceptional. He has very high standards and his completed work reflects that.
Description of Work: Saltillo tile stripping and resealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from G & R Sasaguchi Inc
Thank you very much for choosing us for this job. Also trust us and left us alone for three days. Thank you again for great review. George & Kenny Sasaguchi

George J.
12/2018
5.0
floor cleaning
  + -1 more
We are very satisfied with G & R Sasaguchi Inc. We use them to maintain our cleanroom. They have always been prompt at arriving and provide expert services for our cleanroom floor. We will continue using them because we are highly stratified with their service.
Description of Work: We hire G & R Sasaguchi Inc to maintain our cleanroom floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
Thank you very much for continued support for last eleven years. Your preparation (moving all furnitures, tools, equipments) has been a tremendous help. We appreciate your great review. Sasaguchi

Michael L.
12/2018
5.0
upholstery cleaning, floor cleaning
  + 0 more
Everything went well. From the cleaning of my couches to the cleaning and sealing of the travertine in the restroom all work was as described and done in a quick and professional manner. Plus no mess.
Description of Work: Upholstery cleaning and bathroom tile/stone cleaning and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from G & R Sasaguchi Inc
Thank you very much for your great review. It was pleasant to work for you. We look forward to hearing from you again. George & Ken

Janet S.
08/2018
5.0
carpet cleaners
  + -1 more
They are great. They not only do my unit. They are also doing the carpet for the whole building. They are very likable, nice people, they did a very nice job, My carpets are clean. It a family business and it a father and a son tandem. They are really good in following the building rules.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet S.
08/2018
5.0
carpet cleaners
  + -1 more
I really like them. I been using them for 6 years . I am really happy with them. Very pleasant people to deal with. They follow the building rules. And it is a family business. They did a great job.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
Thank you very much for your continuing support. Especially on this job, you took time to obtain a city street parking permit. This saved us a lot of time. We appreciate your great review. George and Ken G&R Sasaguchi, Inc

Carol H.
07/2018
5.0
carpet cleaners
  + -1 more
George and his son were wonderful. George really helped me by fitting me into his schedule even though he was booked solid. He was prompt, his price was great and he was very knowledgeable. He also took care to protect the corners of the walls where the hoses might accidently rub against it, he used shoe protectors, he left the house just as clean as he found it, he out the couches on lifts so that it would dry underneath them and he raked the carpet so that the lines and steps disappeared. He also showed me the places in my carpet where there might be a problem and then told me how to fix it if I ended up needing to. What a depth of knowledge! He could for see a possible problem due to his experience. I am extremely grateful for his help. I would recommend him to anyone who needed a carpet cleaner. I already did that to my two neighbors!
Description of Work: I needed to get my carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mardi C.
06/2018
5.0
carpet cleaners, marble & granite
  + 0 more
Mr. Sasaguchi and his son did an excellent job in all area. Initially, I wanted just carpet cleaning, but to my surprise, when he reviewed the carpets I had thought needed to be cleaned, he told me they were just fine and did not need it at this time! (A very honest man!). He indicated that he could restore our badly damaged travertine bathroom floors (finish was marred by previous owners. I thought were beyond help and just needed to be replaced.) The work he did covered 2 1`/2 days. He cleaned one very dirty area rug (and scotch-guarded it) and completely restored and sealed two large bathroom travertine tile floors. They now are all like brand new! We were thrilled with their work in all ways and they are very nice people!
Description of Work: carpet cleaning and stone floor restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from G & R Sasaguchi Inc
It was our pleasure to work for you. We appreciate very much for your great review. We look forward to hearing from you again.

Kevin S.
12/2017
5.0
carpet cleaners
  + -1 more
Punctual, accurate, thorough, and friendly. George brought one other employee with him and while he was setting up, George took the time to accurately detail the process to occur over the next 2-hours. I returned nearly at time and all of the carpets were thoroughly cleaned. George walked me through the rooms and not only explained what to expect next but shared some care tips for our carpet based on his extensive experience. I’m extremely happy with his service and will definitely call him again!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & R Sasaguchi Inc
Thank you for submitting a great review. We appreciate you trusting us for hiring without physical estimates. We look forward to hearing from you soon. George and Ken

Contact information

424 W Almora St, Monterey Park, CA 91754

http://grsasaguchi.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Ceramic Tile,
Marble and Granite,
Oriental Rug Cleaning,
Buffing and Polishing,
Pressure Washing,
Handyman Services

FAQ

G & R Sasaguchi Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

G & R Sasaguchi Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, G & R Sasaguchi Inc offers free project estimates.
Yes, G & R Sasaguchi Inc offers eco-friendly accreditations.
No, G & R Sasaguchi Inc does not offer a senior discount.
No, G & R Sasaguchi Inc does not offer emergency services.
Yes, G & R Sasaguchi Inc offers warranties.
G & R Sasaguchi Inc offers the following services: Truck mounted or portable hot water extraction, bonnet cleaning, area rug cleaning, water damage, non toxic all natural environmentally safe cleaning products at request, timely execution dedicated staff, all natural stone, tile grout and surface cleaning, etch removal, surface polishing, crystalizing, regrout, recaulking, tile repair, replacement, wax stripping & pressure washing.

Contact information

424 W Almora St, Monterey Park, CA 91754

http://grsasaguchi.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed