Description of Work: I didn't use TW OVERHEAD DOOR
Rating Category
Rating out of 5
Yes, I recommend this pro
Al C.
06/2013
5.0
garage doors
+ -1 more
It went really great, the guys were a joy to work with, friendly, knowledgeable and patient. They explained everything step of what they were doing and asking along the way for questions if we had any. We learned a lot and our garage doors are back working like new. Great Job Guys!!!!!
Description of Work: They adjusted both garage doors(single and double garage doors) reinforced both doors repaired the broken roller on the double door.did a complete safety check of both doors,system check which included reajusting tention springs, checked motors on both garage openers, recalibrated the motors and most important showed us how to changed the codes on our doors. They also adjusted remotes and outside keypad to work again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Leslie A.
01/2013
5.0
garage doors
+ -1 more
They were very polite, professional and prompt.
Description of Work: Fixed the detectors on the sides of the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alex V.
07/2012
2.0
garage doors
+ -1 more
Did not hire him
Description of Work: I called to schedule an estimate; the gentleman that picked up first didn't know the area I was speaking about, although it is within 7 miles of his business. He then said yes I know the area, but told me he was doing a big job elsewhere and referred me to his friend. I asked if his friend worked with him, he said no. It almost seemed as if I was speaking to a kid, not necessesarily a business owner. Very unprofessional phone experience.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
Daniel H.
06/2012
5.0
garage doors
+ -1 more
Very well.
Description of Work: My garage door opener broke and I was unable to open the door and take my car out. Within a couple of hours the man was at my house, made a temp. repair so I had use of my car and returned the next morning with the new replacement part fixing the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Steven B.
06/2012
5.0
garage doors
+ -1 more
There are no do's and don'ts. Tim did everything and more. He got the job done with attention to detail, it's that simple.
Description of Work: Tim is a straight forward get down to business guy. He's super friendly and great to talk with. He came by on 6/5/12 and looked at and made a temporary fix for the broken spring we had, so that the garage would work until he had the parts. He was out the next morning as promised with his tools and a new spring, not only that he replaced a couple of the wheel rods in the tracks that were not rolling properly, tighten the wires and cleaned up the garage door motor track. Then he lubed all the points and it runs better then when we first took ownership for this home. He's very meticulous and always has a smile, that is what stood out to me( We even gave him a little extra because he was so quick and efficient) He will always get my business, and he will get referrals. We were just so impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
sherry L.
06/2012
5.0
garage doors
+ -1 more
Garage door spring snapped. Checked w/Angie, then called TW Overhead. I only had phone contact, but the service was courteous, fast and reasonably priced. Thank you.
Description of Work: Garage door spring replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Brenda P.
05/2012
5.0
garage doors
+ -1 more
It was my first time using Angie's List. I selected this company based on the number of reviews and the quality of reviews. I called and he was over in an hour's time as promised without hesitation despite being almost 30 miles away. You can tell that Tim takes pride in his work, is fast, professional, and did an excellent job. I would not hesitate to call again, and plan to regarding maintenance service. It was an overall great experience.
Description of Work: My garage door had come off track and I was worried that the springs might be shot as well. It turned out that the spring were okay, and that new rollers were required in a couple of spots. The tracks were cleaned and lubricated, the garage door put back on tracks and adjusted. It was suggested that I might want to get the garage door opening slightly fine tuned to reduce wear and tear on door and it was agreed that I would schedule another call for that. I was late for work and was accommodated for my circumstances. Tim Wilson is the owner and serviced my garage door. He listens, is very cheerful, and you can tell that he knows what he's doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Tifffany S.
03/2012
5.0
garage doors
+ -1 more
Tim is a really nice guy to do business with. He was totally honest with everything and understood that I didn't want to spend a fortune on a new garage door. He came out on a Saturday with another guy and they finished the same day. They did a great job! I love my new garage door and the motor is so quiet. He was able to get me a deal on the opener too. I would definitely recommend him! The price I paid was even a little bit lower than I had anticipated!
Description of Work: I had a very old garage door removed and a brand new door with opener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,075
Lorne T.
08/2011
4.0
garage doors
+ -1 more
Company was too busy to give me a quote, but did refer me to another contractor who is doing the work. They were very nice about it.
Description of Work: Company was too busy to give me a quote, but did refer me to another contractor who is doing the work. They were very nice about it.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Harlan H.
06/2011
5.0
garage doors
+ -1 more
See above.
Description of Work: The first time I called about my malfunctioning garage door closer, instead of setting an appointment Tim suggested how I could solve the problem myself. When I could not, I called him again, asked him to swing by and look at the door. I asked him to bring a new closer that he could install if he decided that the door was not repairable. He worked about two hours, adjusting, tightening, lubricating, rewiring, improving, and solved the problem. The closer now works like new. The price I paid was less than 25% of the cost of a new closer. Is this any way to maximum income? It certainly is because he earned repeat business from me and my recommendation to every one who ever has problems with a garage door. I recommend Tim and TW Overhead Door enthusiastically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Henry K.
04/2011
5.0
garage doors
+ -1 more
Tim Wilson replaced a broken spring on my garage door witch is what I originally called about. He went beyond that though and did what I would describe as a tune up on on my garage door, replacing worn and broken hinges, made adjustments to the opener, lubricated the entire mechanism and added some screws to reinforce the structure of the door. My door is in fairly bad shape and needs to be replaced but things being as they are I'm not in a position to do that right now. When the spring broke I thought the worst. Tim came out to the house within in an hour of being called, did the the job without trying to up-sell me, completed the work very quickly and gave me a great price. I was prepared to pay more for the extra parts he installed as we had not discussed them before he started the job but he stuck to his original quote. When the time comes to replace the door I will be calling on Tim again.
Description of Work: Tim Wilson installed new torsion springs on my garage door, replaced several hinges, lubricated everything and adjusted the automatic opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ann J.
06/2010
5.0
garage doors
+ -1 more
Tim Wilson - a great garage door man. You can feel like you found a trustworthy garage door repairman. He wants to do good work and he is conscientious in his work. Door was slightly tilted but he corrected that when I called him back out.
Description of Work: Garage door repair service. Replaced all rollers, replaced cable line (one) replaced some brackets. He did fix the tilt when I called him to correct it again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
scott Y.
03/2010
5.0
garage doors
+ -1 more
He was great and punctual, actually was there before we were able to meet him; He was already working on the garage and was finished within an hour. Price was very fair and he was kind and helpful. Read the comments from Angie's list and that was why we called him first.
Description of Work: Garage door spring broke and rollers came out of rails and stuck; couldn't even manually get the garage door open and unable to get car out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
J S.
01/2010
5.0
garage doors
+ -1 more
He is very good and very competent. He offered very fair pricing. He was very fair and ethical. I appreciated doing business with him and will do so again in future.
Description of Work: He installed a steel curtain roll up on a barn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Raymond P.
08/2009
5.0
garage doors
+ -1 more
Very quick response. I called them on a Saturday Morning. They came out within the hour. Looked at problem and started right away. Very thorough and efficient. Charged exactly what was quoted over the phone.
Description of Work: Broken Garage Door Spring, replace Spring Set
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Nicole C.
09/2008
5.0
garage doors
+ -1 more
My husband and I bought an older home with a detached garage. The garage door was broken (we knew this buying the house). We called TW Overhead doors do have the door repaired. Because the garage had some dry rot, we ended up having to re-frame the opening. We picked out a carriage style door to match our English Cottage style house. Tim told us that Lift Master garage door openers were the best (he's right!). The work was done quickly and the result was superb! Tim knew exactly what I needed, and he even found problems with the garage that the inspector missed. He went the extra mile and replaced some siding around the garage that had to be changed because of the construction. The new garage door adds a ton of curb appeal and the opener is as smooth and quiet as can be.
Description of Work: Installed a new garage door opener (top of the line Lift Master) and carriage house garage door (insulated).
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Service Categories
Garage Doors
FAQ
TW Overhead Door is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: Closed
TW Overhead Door accepts the following forms of payment: Check
Yes, TW Overhead Door offers free project estimates.
Yes, TW Overhead Door offers eco-friendly accreditations.
No, TW Overhead Door does not offer a senior discount.
No, TW Overhead Door does not offer emergency services.
No, TW Overhead Door does not offer warranties.
TW Overhead Door offers the following services: Repair & installation for most garage doors, install firedoors & openings, does commercial and residential.