Tony's Plumbing Service

i called not knowing if i needed a plumber, new water softener parts, or some other sort of help. in about 20 minutes, grant arrived. he is VERY nice, VERY professional, and VERY competent. within the hour, everything was repaired. thank goodness for tony's. i will call with any other plumbing needs.

Excellent work! Johnny provided an initial visit, at no charge, when he stopped my old faucet from leaking, gave me an estimate, and scheduled another visit for installation. He offered to do the installation on his first visit, using the parts he had on his truck, but I wanted longer supply lines than what he had. The installation visit did not take long at all.

Pilot light assembly and control box were faulty. Both were replaced and now works great. Very impressed by how friendly and professional everyone was from receptionist to plumber. Definitely will call them again with any future plumbing problems.

They were professional and on time.

This was a complete disaster, they removed and replaced the tub and that was really it, no finishing work was done and the bath/ shower is completely unusable. There's a 2x3 foot dead section of grass now dead in my front yard and 2x4 stain where they leaked water on my living room ceiling..... $1850....

Technician did not honor the Angie's List Coupon (that I had mentioned when I scheduled the work) at completion of the work at the property. He said to call the office. The office said that they would send a check for $15...never happened. They later said that the coupon MUST be presented in person (no mention on the coupon) and I live 70 miles away from the property. I could have sent it by FAX. The Pressure relief valve was replaced and apparently it works. Disappointed.......

TONY'S PLUMBING SERVICE IS THE PLACE TO GO FOR YOU'RE PLUMBING NEEDS I WOULD HIGHLY RECOMMEND THEM TO ANYONE. THEIR SERVICE TECHNICIAN ART DID AN EXCEPTIONAL JOB, MAKE SURE TO ASK FOR HIM.

Excellent! They were prompt and very reasonable in their prices. I would say Tony was very professional.

It was about 11:30 a.m. when I called Tony's. They promised someone would be there by 1 p.m.! He was actually here around 12:30, we discussed options, I OK'd his plan and price and he began draining the old water heater. He took off for about 45 minutes to pick up the replacement and we had a new heater installed by 3 (or soon thereafter) which worked out perfect since I needed to leave by 3:30. Original quoted price was $1495 but we're in California and are required to have 2 straps securing the tank to the wall. The old tank only had one so I had them put two new ones on which brought my total cost to $1550.

I called at 8:30 this morning to see if I could make an appointment to have someone come out. I figured it would be end of the day or even tomorrow, but they scheduled me between 11:30 and 1:30. Grand arrived at 11:30 on the dot. He was extremely professional, courteous, and wore shoe protectors (that is such a huge thing for me when my house is clean!). He fixed the problem and explained to me what caused it and what I can do to prevent it in the future. Price was very reasonable. I will not use another company after finding this one. And don't put egg shells down your garbage disposal!

The technician left a mess in my kitchen and just left. I called back to complain and they stated they didn't do any work for us. I would not recommend him to anybody. I have the receipt and cashed check to prove they did the work but he still refused to acknowledge me as a customer. He just kept denying.

Went well. Tony's did a very good job.

Great service, very professional and knowledgeable. Took time to explain things to me. Will use these guys for all my plumbing needs in the future.

My daughter called to say that she had been trying to unclogged the toilet for two days (why did she wait to call !) I called at 4:50pm and was told that there was one call ahead of me and to except someone after 6pm. Because it was after hours it would be time and a half. No problem. He arrived at 5:30 and had the toilet unclogged in 5 minutes. Got the basic all rate, no extra charge. Fast, cheerful, funny and courteous. I didn't get his name because I was at my home, not my daughter's. She's happy, I'm happy and I hope Tony is happy with the review. Next time there is a problem Tony's Plumbing Service is the one to call

Called around 930 and the phone was answered by tony, they had guys in the area, I had Nathan and his follower who's name I do not know at my door within 5 minutes of my call. He looked at the shut offs in the front, looked at the lake growing in the back, and asked me what I wanted in terms of addressing the problem. Made a quick trip to grab a part he didn't have and had the thing taken apart and put together properly by 11. Spent a few minutes changing out the flapper in the toilet (I was just charged for the flapper on that one.) and wrote me a receipt for 257.

Well they didn't fix the problem so I had another plumber come out and replace a worn out rubber ring and everything has functioned very well. He said it should have been obvious what the issue was. I could have bought a new toilet for what it cost me to replace a rubber ring!

Rob found the problem immediately and was able to fix it without breaking the tile. All done within an hour. He was very professional.

The job went well. They were friendly and helpful to a first time customer. They did the job within a week of my calling. They were punctual, professional and efficient. Later in the day, I discovered a small leak under one of the sinks. I called the office and they sent the repairman right back to fix it. It's been fine ever since.

They charged $89.50 to just come out. They did not have the part on the truck so they had to go get it. They left me on the clock to go track down the part. Their pricing was not good at all and that just made the bill a lot higher. I also did not like their attitude. I just asked them to come back tomorrow to finish the job. I called the office in the mean time to talk to the manager and I actually talked to Tony. He stated to me with an attitude that "I am here to make money." I mentioned the 10% senior discount they offer and he had an attitude about rewriting the bill. I felt like it was very unprofessional and I did not have them come out to finish the job. I decided to higher someone else to finish the job. I basically paid them $120.72 to put a small cartridge in. That is way overpriced.

Originally, work estimate was only for the house water valve, shower drain, to switch hot and cold water to second shower and yo hook up the utility sink in the garage. At the time of the estimate, the representative fixed the 'hot and cold problem' with the second shower by making adjustments to the Moen valve with no charge (a previous estimator said that the fix would require cutting and switching the feed pipes under the house) When work started on replacing the shower drain, the technician was unable to hook into the original sewer line as the pipe apparently crumpled when he tried to work on it. The estimator then took photos of many of the joints in the original sewer system which all appeared to have thin white lines (calcium deposits) coming from them suggesting many slow leaks from inadequately glued joints. He told me that this was a result of using some sub-standard pipe which had commonly been sold in the 1970's where the manufacturer had produced out-of-spec pipe that was then melted down and re-cast. The result was that the reformed pipe late proved to not take glue well in the joints, and ,with time, became very brittle. I was advised that retaining the original sewer lines would risk an eventual breakage of one of the lines which would probably not be detected till after the under house crawl space was flooded with sewage. At that point, there would be a significant clean-up cost incurred as the need to replace the sewage pipes. I therefore opted to have the company go ahead with their recommendations and replace all the sewage pipes in addition to the original work. I could be wrong, but the final price did seem a little high. However, I was impressed with the original free fix of the hot/cold water shower problem and It was not practical to get further estimates, so I accepted their final estimate.

Water was running from our water heater and we were afraid we would need a new one - approx. $1000. Tonys came out the same day, fixed the problem of pipes for $165 !

Called on a Thursday and a plumber was there the next day. Fixed the leaky faucets, I'm a happy camper!

They arrived on time did the job they were asked to and charged the agreed upon price. Nice guys.

Analyzed problem, answered all questions, presented options for repair, completed repair.

First of all I was really thrilled that they would come out to our place. We live in the country and some repair places won't come out to our house. Tony's Plumbing Service came out very promptly, the same day as the call, and were very accommodating with my schedule. Once the serviceman got here, he checked out what needed to be done and what parts he would need. He quickly went back into town for the parts and got the job done really quickly once he got back. It all probably took about 1 1/2 hours. His original estimate was 200.00 -250.00, so I was very pleased with the job coming in under his estimate. Overall I was very happy with their service!