It was suppose to be under an insurance but basically what they did was not under the insurance. They said that what is broken is not insured, so forget it.
Description of Work: The Door Guys fixed the spring of my garage door.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$300
Ann J.
12/2010
5.0
garage doors
+ -1 more
This company was not able to help me replace my specific panel. However the worker was friendly, professional and punctual.
Description of Work: A worker from the Door Guys came out to give an estimate and see if they could replace a dented door panel.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael T.
09/2009
5.0
garage doors
+ -1 more
My torsion spring had broken. It didn't explode but it had broken and my garage door opener no longer worked. I called on Tuesday and they were there as promised at 11 am Wednesday. They know what they are doing. I was amazed at how fast they can do what they do. The job was done fast and very well. They are very concerned that the job is done well and completely. The adjusted sensors and checked that the door was working properly before leaving. I was very happy.
Description of Work: I needed my torsion springs replaced. They replaced them quickly and with great results. After replacing the springs they made sure that my garage door opener worked properly. My garage door opener is 15 years+ old. They identified a problem that existed and replaced the items. Trust me, they were right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
andrew M.
09/2008
5.0
garage doors
+ -1 more
couldn't open garage door, spring broke. Next morning I was going to google a garage door repair guy and at the same time saw commercial for AngiesList, pulled up the web site, found phone number & report for Door Guys (after registering,) called and made appointment for the afternoon, they showed up and performed as expected problem solved. Perfect!
Description of Work: Replaced springs on 2-car garage door. Great guys, great work. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gloria L.
12/2007
5.0
garage doors
+ -1 more
Great!!!!!!!! I was calling around for estimates. In the process got very frustrated with some people because it took about 15 minutes just to get a price. I was being transferred to other people then had to wait for them to pick up. When I called The Door Guys they gave me an estimate instantly answered a few questions I had. I agreed on the price and didn't want to call any more places especially since these guys were so easy. We set up 2 appointments. A guy came out to measure and see if everything would fit. He advised me that I had to move a couple things. Then he came out the next day and installed all my stuff. He was very thorough in explaining the system to me. That I really appreciated.
Description of Work: They installed a garage door and opener for me. Very prompt. The installer was on time each time and when I called I wasn't put on hold 3 times like when I called other places. I talked to one person and she handled everything. When he left, everything was excellent he explained everything to me, even what to do in an emergency if my opener stops working. I would definitely recommend them to anyone in Modesto area.
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Service Categories
Garage Doors
FAQ
THE DOOR GUYS is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
THE DOOR GUYS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, THE DOOR GUYS offers free project estimates.
No, THE DOOR GUYS does not offer eco-friendly accreditations.
No, THE DOOR GUYS does not offer a senior discount.
Yes, THE DOOR GUYS offers emergency services.
Yes, THE DOOR GUYS offers warranties.
THE DOOR GUYS offers the following services: GARAGE DOOR SALES, INSTALLATION & REPAIR.