SLATER'S HOME FURNISHINGS

After not hearing from Designer for 2 weeks, I telephoned. Told her I was wondering if there was a problem with her failing to contact me?She had excuses. She was really busy, etc. Usually I am very patient. But this felt like spin. I've shopped high quality furniture stores before and ordered custom furniture. Her attitude seemed really Diva like. I know that custom upholstered furniture takes 6-12 weeks for delivery. I wanted to get the fabric selection done and chair ordered. But she did not seem to be sincerely apologetic, nor in any hurry to make this sale. So we hung up cordially. Since the Designer seemed too busy, and said she had much to do. I went into the Store: SLATERES another day. I asked another sales lady if there was someone else who could assist me, that I had already attempted to work with Nicolle but she seemed to be very busy because it's been over 2 weeks and we are no further along in fabric selection or obtaining swatches than when I originally was in. . (I still had not seen ANY FABRICS) Sales person went and got the Owner. I Described the delay problem, was there someone else who could assist so I could make fabric selection for style of chair I had already selected. Owner said "No " dismissively and walked away in "hauty" manner. So I told the quite nice & professional Sales person that neither the Designer or Owner seemed interested in SELLING a chair. That they did not represent the company SLATERS well. Told her thank you for your help, but if this is the kind of service and attitude I experience and can experience, I have no confidence in waiting longer, nor did I have confidence in ordering a custom chair from them. Then I left. Never looked back. Took my business elsewhere.

They were excellent. They had very good ideas. They came to my house and looked at it. They made recommendations on furniture and things like that. They provided very good service.