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PSR Appliance Repair

Appliance Repair, Appliance Repair - Small, Property Management,

About us

PSR is a family owned and operated company founded in 2005. We have serviced over 1000 clients specializing in top brands such as; Subzero, Wolf and Asko. We offer a 12 month warranty on all repairs and believe in taking care of clients first and putting profits second.

Business highlights

20 years of trusted experience

Services we offer

Appliance Repair Large

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

David G.
08/2017
4.0
appliance repair
  + -1 more
It went well and he was very professional.
Description of Work: Repaired my dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David G.
08/2017
5.0
appliance repair
  + -1 more
It went well and he was very professional and finished repairing it quickly.
Description of Work: He repaired our dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bruce E.
04/2017
4.0
appliance repair
  + -1 more
I appreciated his honesty in regarding the cost.
Description of Work: no work performed on washer after I found out the estimated cost.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
02/2017
2.0
appliance repair
  + -1 more
Called to make an appt. which the person on the phone setup within a few days at the only day I had available during the week; which worked out perfect. Come to find out she had no idea what they had on schedule that day and got a text the next day they were not able to keep the appt. and they DO NOT work weekends; which is the only other time I would have had available. So back to "square one" on finding a repair person. Disappointed with their scheduling and non-weekend working process. Definitely room for improvement.
Description of Work: Needed to have my dishwasher repaired for a leak

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0


Response from PSR Appliance Repair
Hello , Thank You for your feedback Your call came into our office at 4:06 pm on a Friday afternoon, asking for Saturday service . I don't know of ANY service company that can meet that expectation. Hopefully in the future we can be of service to you .

Jay W.
01/2017
5.0
appliance repair
  + -1 more
Cyrus was prompt, courtiois and helpful. The price was excellent for the work that was performed.
Description of Work: Repair of Sharp microwave drawer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

David G.
01/2017
5.0
appliance repair
  + -1 more
Cyrus was fantastic! Very professional and finished the job done fast. I would highly recommend him for all your appliance repair needs.
Description of Work: Repaired our Samsung dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$343

Leah C.
12/2016
5.0
appliance repair, small appliance repair
  + 0 more
Very well. The technician was very knowledgeable and was able to pinpoint the problem. I highly recommend PSR Appliance Repair.
Description of Work: PSR Appliance Repair has worked my microwave and my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger L.
12/2016
5.0
small appliance repair
  + -1 more
Good and too technical to diy
Description of Work: Microwave repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

Sarah H.
12/2016
5.0
appliance repair
  + -1 more
Cyrus came to my house early the morning after I called. He called while on his way. He was extremely professional and went right to work figuring out the issue with my refrigerator. Mine was a simple fix - the coils needed a good cleaning (3 dogs & 2 cats to thank for that). He did say the electronic board at the top of my fridge might be going out but sugggested we wait rather that buy a part now. Happy to say that Cyrus didn't try to sell us unnecessary parts or fix anything that wasn't broken! I will definitely use PSR again.
Description of Work: My refrigerator stopped chilling - 5)3 light would come on but it want cooling and/ or freezing anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jim K.
12/2016
5.0
appliance repair
  + -1 more
Complex, but well. As usual, PSR will only charge me for the parts used, and never installs "just-in-case" parts. You get what you pay for . . .and I will continue to pay PSR to service my appliances.
Description of Work: PSR has been doing my kitchen appliance repairs since 2008. Oven, dishwasher, refrigerator, cooktop, etc. All are high end products (DCS, Dacor, Miele, etc.). This time some of the control buttons for the ventilation hood were unresponsive. A new circuit board was provided, but upon dismantling, it appears that the retaining board with clips is at fault, not the circuit board. So clip ordered, and after install, the new circuit board will be returned for credit if not needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Alan T.
12/2016
5.0
appliance repair
  + -1 more
Excellent, ordered part and scheduled install appointment. Very professional.300
Description of Work: Replaced part on dishwasher

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert J.
12/2016
5.0
appliance repair
  + -1 more
Diagnosis was quick and correct, and suggested other repairs for longevity of unit. Repairman even cleaned my 2nd refrigerator coils as a courtesy. Nice job.
Description of Work: 16 year old refrigerator unit not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marek R.
12/2016
5.0
appliance repair
  + -1 more
Very unusual problem. Technician persevered and made calls to the factory. Finally solved the problem. Great follow through and follow up. Highly recommend the company.
Description of Work: Sub Zero refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam G.
12/2016
5.0
appliance repair
  + -1 more
Everything was as planned.
Description of Work: Great service. Cyrus was always on time and very professional. He accommodated my schedule to install a microwave for my tenant and found a few things which were missing from the previous installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle R.
11/2016
5.0
small appliance repair
  + -1 more
Excellent responsiveness and very professional. We explained the problem, received a price estimate promptly and as soon as the parts came in, PSR scheduled the appointment. Very little down time. Care was used to make the repairs and we also received a follow-up call to insure that we were satisfied.
Description of Work: We needed repair of our Sub-Zero refrigerator/freezer. The freezer compressor was failing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from PSR Appliance Repair
Thank you so much for using our service , If you ever need any appliance repair in future please let us know!

Phillip R.
11/2016
5.0
appliance repair, property management
  + 0 more
PSR has always given a estimate to repair or the truth about purchasing another.
Description of Work: Repair of SubZero Refrigerator, Miele Washers and Dishwashers, KitchenAid, Ice Makers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Adrienne R.
11/2016
5.0
appliance repair, small appliance repair
  + 0 more
Fabulous !! Could not ask for a nicer more knowledgeable guy. His pricing is extremely fair and he always goes the extra mile to make sure that we are satisfied with his service.
Description of Work: Cyrus has worked on all of our appliances as well as all of our family members appliances as well . Refrigerators, dishwashers, washing machines, ice makers etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSR Appliance Repair
Thank you for using our service , [Member Name Removed] if you ever need anything in future , please let us know

Monique B.
11/2016
5.0
appliance repair, small appliance repair
  + 0 more
PSR let me know every step of the process and followed through to completion! The problems were assessed and fixed in a timely manner! I felt very comfortable with the assessments and was happy with the professionalism! I will continue to use this service!
Description of Work: I have used PSR on several occasions! Work was done to my refrigerators and washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2401 East Orangeburg, Modesto, CA 95355

    http://psrappliancerepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    1293707
    Trade License Authority
    State boar
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Property Management,
    Accountants/Tax Consultants,
    Appliance Sales and Installation,
    Appliance Refinishing

    FAQ

    PSR Appliance Repair is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    PSR Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, PSR Appliance Repair does not offer free project estimates.
    No, PSR Appliance Repair does not offer eco-friendly accreditations.
    No, PSR Appliance Repair does not offer a senior discount.
    No, PSR Appliance Repair does not offer emergency services.
    Yes, PSR Appliance Repair offers warranties.
    PSR Appliance Repair offers the following services: Appliance Repair Large

    Contact information

    2401 East Orangeburg, Modesto, CA 95355

    http://psrappliancerepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed