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PROCARE CARPET & TILE CLEANING

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

ProCare Carpet & Tile Cleaning of Modesto was established in October of 2005, in Modesto. It is a family owned business. Louis Reid, is the owner and lead technician. We are certified in carpet cleaning, master textile cleaner, color repair, upholstery & fabric cleaning, odor control, CPT Repair & reinstallation, stone cleaning, masonry cleaning, and ceramic tile cleaning! ProCare is qualified to clean and care for your carpet, tile, and upholstery. And always remember... We Don't Just Clean, We CARE! Contact Information: 209-523-CARE (2273) procaremodesto@yahoo.com P.O. Box 577351, Modesto, CA 95357 Contact Hours: Mon-Fri: 8:00AM - 5:00PM Sat: 9:00AM - 2:00PM Sun: Closed

Business highlights

20 years of trusted experience
Family Owned & Operated

Services we offer

CARPET, TILE & UPHOLSTERY CLEANING, STONE CLEANING & SEALING, RED STAIN REMOVAL, PET STAIN & ODOR REMOVAL, BOAT & RV CLEANING

Services we don't offer

Carpet repair and 're stretching


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.945 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 45 reviews

William E.
08/2016
5.0
carpet cleaners
  + -1 more
Louis & Jake were amazing. Louis explained everything initially and was able to give me an estimate over the phone. I just relocated to Modesto, CA. and didn't know whom to call. Louis's company had very high reviews and now I know why. Louis and Jake made me feel comfortable the moment I met them. Louis is very honest, gave me some tips that I had no idea about and went above and beyond my expectations. Our carpet looks new again and goodbye stains. I would use this company again and have already recommended ProCare to a neighbor. Thank you so much!!! Their prices are unbelievable and I am more than pleased with their service! Thank you Louis & Jake for taking such good care of me and especially for being so gracious on such short notice!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Barbara I.
12/2014
4.0
carpet cleaners
  + -1 more
Have used this service at least three times successfully. However, this time, there was a new person with the owner. I was not as pleased with the results. Did not look quite as good right away, and more important, did not stay as clean as previous service. l will probably try another company next time, just to compare. To be fair, I have moved quite far from the first address and the owner was still willing to drive the extra distance. I appreciated that.
Description of Work: Cleaned traffic areas. Cream colored carpet. On previous occasion, cleaned and Scotchgarded fabric couches, also.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from PROCARE CARPET & TILE CLEANING
Hello [removed member name], I am sorry to hear that you are not 100% pleased with our services. We are always trying new products to improve our services. Sometimes they do not work as well as we would like. If you decide to give us another try, all of the protector will be on us. We will also use our newest rotary equipment to ensure the best possible outcome. Thank you, Louis

Michelle M.
12/2014
5.0
carpet cleaners
  + -1 more
My carpets were REALLY dirty. They came in got to work and was finished in about two hours. To top it off I added more rooms to the initial order and the price was great. They did a really good job and my carpets still look great after Christmas!
Description of Work: Cleaned carpets through out the house including the stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sheryl G.
11/2014
5.0
carpet cleaners
  + -1 more
Louis and his son Jacob arrived between 9-930 as scheduled. They cleaned the areas fast and efficient by vacuuming first, spraying with their treatment and then cleaning. They placed a few fans around to help the areas dry faster too. I would recomment them to anyone I believe they are well priced and you receive great service. A plus was they were dressed in their company shirts which to me means they are professionals and look the part. Thanks for a great service right before Thanksgiving and getting back to me so quickly to schedule appointment.
Description of Work: I had Louis and his son Jacob clean three bedrooms, family room and a long hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Geneva E.
09/2014
5.0
carpet cleaners
  + -1 more
Very polite and courteous, they moved the required furniture and did a nice job.
Description of Work: Cleaned family room, kitchen, service room and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Cecilia A.
07/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
First off, of the 3 carpet cleaners i left messages for, Louis called me back the fastest. The other 2, called back days later- AND had much higher estimates. He gave me a quote over the phone, which was great because i did not want to show my house to 3 strangers & Then pick. He was also the LOWEST quote! Louis was EASY to talk too, VERY personable! He gave just enough info about his expertise that i felt confident in hiring him. He arrived on time, even though i moved his start time because of a family thing. About the quality of work.... floors looked Great after!! I would definitely hire him again. Thank you Louis!!
Description of Work: Cleaned carpet & tile floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John F.
06/2014
4.0
carpet cleaners
  + -1 more
We have a very large home with carpet that had not been cleaned in a while. The cleaner arrived on time. Pre-treated highly soiled areas prior to cleaning. Cleaned the carpet thoroughly and provided advice on how to keep the carpet clean longer.
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Irene D.
05/2014
5.0
carpet cleaners
  + -1 more
It went great. No strong smells when they were done , dried quick and carpet looked fantastic.
Description of Work: Two rooms and a long hallway, with pet problem areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Laura M.
04/2014
5.0
carpet cleaners
  + -1 more
There were very tough stains (some pet stains) that were completely removed. They were right on time, very professional, and finished the job in under 2 hours. Carpet was fairly dry when I left, The real estate agent will be able to go in and take pictures of the house tomorrow, so we can put it on the market. Thanks, Louis!
Description of Work: Louis and his assistant cleaned the carpet in my mother's 4 bedroom house prior to our selling it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Avi Z.
01/2014
5.0
carpet cleaners
  + -1 more
Overall good job but there were tough stains they only succeeded in reducing visibility but not completely cleaning them
Description of Work: Procare cleaned our 4-bedroom carpets+living room carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Joan R.
11/2013
5.0
carpet cleaners
  + -1 more
The carpet looks GREAT! all spots and stains removed! Very efficient job. I would highly recommend this company, Procare carpet and tile cleaning!
Description of Work: They cleaned our family room carpet and hall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Brenda Z.
10/2013
5.0
carpet cleaners
  + -1 more
They did a fantastic job. I would use them again.
Description of Work: They cleaned the carpet and got rid of stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dianne R.
09/2013
4.0
carpet cleaners
  + -1 more
They were fine. They were nice and friendly and did a good job. It was all done well.
Description of Work: I last used Procare Carpet & Tile Cleaning for carpet cleaning about a year and a half ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura S.
08/2013
5.0
carpet cleaners
  + -1 more
Louis, owner of ProCare Carpet & Tile Cleaning, was a pleasure to work with. He is very professional and knowledgeable and very courteous and friendly. I called and talked to him extensively a few times before calling him out for a free estimate. My tile floors had old, dried on paint on the tile and grout, and the wood under my old carpeting had old pet odor stains. He was very open to answering all the questions I had for him before doing the jobs, which basically involved all my home's flooring. He came out and gave me a free estimate, which was a very reasonable price among the quotes I had gotten. I needed to wait a few weeks before having him come back and clean my flooring, and he was quite willing to wait for me to call him back. No high pressure sales tactics. He did the job with his son who is a very courteous and respectful young man. My job actually took them longer than anticipated, due to the old, dried on paint on my tile and grout that was very stubborn to remove (and there was more of it that he couldn't see when he came out for the estimate due to tarps being on the floor as we were doing a little remodeling), but he did not raise his price. I was very pleased with the results, the professionalism, and the price. I prefer to use local businesses, especially small, family-owned businesses. My experience with Louis and his son was very positive. I have referred Louis from ProCare to friends and neighbors.
Description of Work: ProCare Carpet & Tile cleaned the tile in our kitchen, living room, dining room, hallways & 2 bathrooms. In addition, we had pet stains and odor that went through the carpet and pad into the wood in 3 bedrooms which had been in the wood a very long time. We were having new carpet installed. When the old carpet and pad were removed, he treated all the stains and odor in the wood floors very carefully and removed the odors prior to the new carpeting being installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Phillip G M.
07/2013
5.0
carpet cleaners
  + -1 more
Louis was on time for his appointment. He scared the job and quoted a price.
Description of Work: Shampoo carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Thomas S.
07/2013
5.0
carpet cleaners
  + -1 more
He came to my new house and picked up the key to home to be cleaned and then returned the key the next day after completing work. The carpet looked great.
Description of Work: Cleaned all carpet in home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Andre W.
05/2013
5.0
carpet cleaners
  + -1 more
Procare Carpet & Tile Cleaning the carpet came out really well.
Description of Work: I used Procare Carpet & Tile Cleaning for my carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joyce J.
05/2013
5.0
carpet cleaners
  + -1 more
This is a small job and they squeezed it in their busy schedule. They told me beforehand some stains may not come off so I could decide on my own. I appreciated the communication. My agent told me they showed up on time and did a great job.
Description of Work: Upstairs carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Lorenda J.
05/2013
5.0
carpet cleaners
  + -1 more
Did a great job.Can't recall if the $130 I quote above is exact or the date, but it was a great price.
Description of Work: Had 3 carpets cleaned and the tile in the master bath and dressing area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sanjeev K.
04/2013
5.0
carpet cleaners
  + -1 more
He is great. He came by and he looked at the carpet and even advised me that he said it may be better off putting new carpet and things like that. He put a customer ahead of anything. He is professional, prompt, and did a great job. I would surely recommend him.
Description of Work: I used ProCare Carpet & Tile Cleaning last week for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lawrence D.
04/2013
3.0
carpet cleaners
  + -1 more
I thought they were kind of middle of the road. They weren't the best carpet cleaning service but they did get the job done. They were pretty reasonable on price.
Description of Work: They cleaned the carpets in the whole home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Starlett T.
02/2013
5.0
carpet cleaners
  + -1 more
The came out the same day I called and gave me a reasonable estimate. I called on a Thursday and the came on a Tuesday. The cleaned all the carpets in the home, within 2 hours and the floor dried pretty quickly. The floor almost looked like new. They even got the paint up! Will definitely be using them again!
Description of Work: They came and did an estimate the same day I need the old carpets cleaned in the business. They hadn't been cleaned in years and even had paint on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brenda M.
02/2013
5.0
carpet cleaners
  + -1 more
They arrived on time and did an amazing job. I would definitely use them again!
Description of Work: I had my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dianne R.
12/2012
5.0
carpet cleaners
  + -1 more
Two gentlemen came; they were on time; one started on the carpet, and the other started on the couch. They were efficient and finished everything in about an hour and a half. I was very satisified with their courtesy and efficiency.
Description of Work: Our livingroom and hallway carpet was cleaned. Our full length couch and loveseat were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tara L.
12/2012
5.0
carpet cleaners
  + -1 more
They were able to come out with less than a weeks notice. They were on time, professional, and did a great job.
Description of Work: Did an excellent job at a reasonable price. They removed that other carpet cleaners said could not be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

224 Eagle ct, Modesto, CA 95350

http://www.procaremodesto.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning

FAQ

PROCARE CARPET & TILE CLEANING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

PROCARE CARPET & TILE CLEANING accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, PROCARE CARPET & TILE CLEANING does not offer free project estimates.
No, PROCARE CARPET & TILE CLEANING does not offer eco-friendly accreditations.
No, PROCARE CARPET & TILE CLEANING does not offer a senior discount.
No, PROCARE CARPET & TILE CLEANING does not offer emergency services.
No, PROCARE CARPET & TILE CLEANING does not offer warranties.
PROCARE CARPET & TILE CLEANING offers the following services: CARPET, TILE & UPHOLSTERY CLEANING, STONE CLEANING & SEALING, RED STAIN REMOVAL, PET STAIN & ODOR REMOVAL, BOAT & RV CLEANING
Carpet repair and 're stretching

Contact information

224 Eagle ct, Modesto, CA 95350

http://www.procaremodesto.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM