Priority Plus Appliance Repair is an In-Home Appliance Repair Company . I Charge a $45.00 Diagnostic fee, for the Modesto/Turlock and Stockton area, due at the time of the diagnosis. Once an appliance is diagnosed you will receive an estimate for the repair. I'm Registered with California's Bureau of Electronic and Appliance Repair Registration No.45362 and am insured.
Description of Work: Just plain diagnostic of my refrigerator. My refrigerator is very old (17 yrs old) and I really need to buy a new one. He told me it is unfixable and will cost more to have it repaired if ever I would insist on doing it. I trust his judgement because I see its problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather A.
12/2014
5.0
appliance repair
 + -1 more
unknown
Description of Work: My refrigerator would not stay cool, so I went to Angie's list and found the company that came highly recommended. The gentleman was great, it was a simple fix, but he had to order the part and promised me it would be in within a 48 hour window. He was back with in the time frame and fixed it quickly and it was great:)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
kyin L.
01/2014
1.0
appliance repair
 + -1 more
I called them and never get the call back. I jsut bought a new one.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
susan D.
08/2013
5.0
appliance repair
 + -1 more
I called the provider in the afternoon, he was available at 10.00 the next day and turned up promptly at 10.00am. He was able to pinpoint the problem and within a half hour, he fixed it. He also gave my husband pointers on how to keep the water fresh and available.
Description of Work: We had a problem with our refrigerator not producing ice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Margaret B.
07/2013
5.0
appliance repair
 + -1 more
I called him and I explained to him what my washer was doing and he said it sounded like the bearings to him which is very expensive to repair so he advised me to buy a new washer. I appreciated his honesty rather than charging me a fee to come out and diagnose the same thing in person.
Description of Work: I explained to him what my washer was doing and he said it sounded like the bearings to him which is very expensive to repair so he advised me to buy a new washer. I appreciated his honesty rather than charging me a fee to come out and diagnose the same thing in person.
Rating Category
Rating out of 5
Phil K.
06/2013
5.0
appliance repair
 + -1 more
Ray came out and gave us a quote, had the parts the next day. He is polite, professional and meticulous. I would recommend him to anyone needing appliance repair.
Description of Work: Replaced drain pump & door switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Phil K.
05/2013
5.0
appliance repair
 + -1 more
See above.
Description of Work: He called be back and I described the malfunction my dishwasher was experiencing. He gave me a recommendation to try first before I had him come out. This is extremely appreciated and shows the integrity of the company. If I end up having a service call, they will be the one I call out.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Leslie A.
01/2013
5.0
appliance repair
 + -1 more
He came out to estimate and give me an idea of the job but we didn't need any repairs. He was very honest!
Description of Work: He came out to estimate and give me an idea of the job but we didn't need any repairs. He was very honest!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Lynnette T.
11/2012
5.0
appliance repair
 + -1 more
I called one day. He came out that afternoon on a Friday. He then promised to return the next Wednesday with the part, which he did. He treated my 86-year-old mom well.
Description of Work: Replacement of a part for the dryer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Roger W.
10/2012
5.0
appliance repair
 + -1 more
He was very helpful, honest and thorough. Took a detailed look at a dryer that could use work and gave us multiple options. In the end, we took his recommendation not to invest more $$ in an older item; appreciated his candor and professionalism.
Description of Work: Our dryer was having issues. It is a bit older, but was costly so we wanted to see about getting it running perfectly again. He opened it up, discovered all that was needed, and gave us his recommendations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Carolyn H.
10/2012
5.0
appliance repair
 + -1 more
Ray is a very professional individual. He was very accomodating in that he rearranged another appointment, so I could get to Riverbank from the town we live in, to meet with him. He is knowledgeable. He quickly found the problem and described what needed to be done to fix it. He ordered the parts while at the house and came back and fixed the problem in a timely manner. The price was very competitive and I was happy with the results.
Description of Work: He fixed our gas range broiler and bake functions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Johanna M.
09/2012
5.0
appliance repair
 + -1 more
Very pleased with Priority Plus, as they accommodated my schedule and were out to my home on time. He diagnosed the problem and gave me an estimate and repaired my washer promptly. I would defiantly call them out again. He even gave me some tips on cleaning and maintenance of the machine that would help the machine perform better down the line!
Description of Work: Washer machine was not draining at all. Priority Plus, came out to the house and got it working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Arlene K.
08/2012
5.0
appliance repair
 + -1 more
Fantistic
Description of Work: I have used this service before so I called Priority Plus when I considered gettting my refrigerator ice maker repaired. It leaked when I turned it on so I quit using it over a year now. So, I get a wild hair and decided I would deal with it. I called Ray and he advised that I should just use ice trays ( which I have relied on for the last year). His advice was that unless you really need the ice maker and everything else is working, do not spend the money. He would come out to take a look at it, if I wanted. This man is incredibly honest and fair. How many servicemen would advise against making themselves some money? I have been through the Sears and other repair rippoffs. You just cannot go wrong by giving this man a call. He is knowledgeable and skilled and far above anybody I have dealt with for honesty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID L.
08/2011
5.0
appliance repair
 + -1 more
Overall we were VERY satisfied with the work.
Description of Work: The repair man came at promised time frame, the work done was less than an hour and luckily he had the parts with him for our washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Ken S.
06/2011
5.0
appliance repair
 + -1 more
See above comments
Description of Work: Ray Surwillo once again outdid himself. The burner on my stove was not working and I immediately thought to call Priority Plus again because they did such a great job on our dryer and later the refrigerator. Good call--in and out in 1/2 hour, very minimal charge. Professional and courteous and more than fair!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Andrew B.
05/2011
5.0
appliance repair
 + -1 more
I called Ray about the issue, and he was willing to head out right away to see what we needed. He showed up exactly 2 min early, and was ready to work. He was dressed professionally, and acted very courteous. He informed us of the work that needed to be done, and gave us a price right on the spot. He was willing to work with us do do the job in steps. The front seal was the most expensive part, so we wanted to do the smaller, cheaper things first to make sure it was still working before dishing out the big money for a possible unneeded part. He made three total trips to our house to get the job done, in a way that ensured we didn't over pay. I have dealt with repairmen before, and you never know what is going to show up. I can honestly say that Ray is unbeatable, there are some people out there that may do it a little bit cheaper "not by much", but you will not find this kind of quality work anywhere else. He even gives a 30 day warranty. Trust me on this, call Ray, and save yourself some time, and heartache.
Description of Work: We have a Kennmore HE2 front loading washing machine. My wife had shut a sock in the door, it would not unlock, so I jerked the door open, breaking the locking mech, and the lock on the door. We also had a leaking front seal that was torn and needed to be changed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375.99
DAVID P.
05/2011
5.0
appliance repair
 + -1 more
I am so glad to have found my new appliance repair company! When I contacted Ray, he was able to come out the very next day. His rates are the best around (trust me!), he showed up on time, he was very professional and very nice, and he did a great job. I would definitely recommend him, and will be using him in the future. He was great!
Description of Work: Ray explained that my dishwasher was not installed 100% correctly and the sensors were not lining up, which is why he thought I was having problems. He fixed that and tightened the door for me, and did some other things - which are beyond me because I do not understand appliances! He also answered some other questions I had about my dishwasher and gave me some great tips.
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Service Categories
Appliance Repair
FAQ
Priority Plus Appliance Repair is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 7:00 PM
Priority Plus Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Priority Plus Appliance Repair does not offer free project estimates.
No, Priority Plus Appliance Repair does not offer eco-friendly accreditations.
No, Priority Plus Appliance Repair does not offer a senior discount.
Yes, Priority Plus Appliance Repair offers emergency services.
Yes, Priority Plus Appliance Repair offers warranties.
Priority Plus Appliance Repair offers the following services: In-Home Appliance Repair,Refrigerator Repair, Washer Repair,Dryer Repair,Dishwasher Repair,Oven Repair,Range Repair,Microwave Repair,Microhood Repair,Cooktop Repair,Stove Repair, Trash Compactor Repair,Garbage Disposal Repair, Wall Air Conditioner Repair.
Samsung and LG appliances,Roof or Whole House Air Conditioners,Furnaces,Small Appliances,Mixers,Toasters,Water Heaters,Water Conditioners,Plumbing