I'm thinking that I felt the price was high. I think the service was pretty fast, to be honest with you, but I think they could have more competitive pricing to improve the service. With pricing it's hard to say. It hasn't failed what they've done, and it works fine.
Description of Work: They did repair work, and replaced the spring mechanism, it helps the garage door opener pull the door up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Daniel & Yolanda O.
10/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: Excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Alan F.
06/2015
5.0
garage doors
+ -1 more
Technician arrived when they said he would, was clear on options. Told me I didn't need a new opener but there were issues I had with the old opener that only a new opener would solve. It was 17 years old. I really like how smooth the new opener is. My house faces north and in the evening when I come home the sunlight tripped the old opener so it wouldn't close. Sometimes my garage door would stay open or not close completely. This opener solves both those issues. The phone app allows me to open my garage when I am away from home and need to let someone in. The new opener will close the door after 10 minutes so it won't get left open. Cassle provided the door when the house was built and we have used them at work so I didn't shop on price. I am happy with their work and would recommend them. Edgar was the technician that serviced my door.
Description of Work: Replaces roller on door, replaced springs, provided new garage door opener with internet gateway
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Lisa W.
07/2012
5.0
garage doors
+ -1 more
Went with another company.
Description of Work: Punctual arrival for appointment. Courteous and polite demeanor, fair estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy B.
05/2012
5.0
garage doors
+ -1 more
We had a very positive experience with them and I would recommend them to others.
Description of Work: They installed a new garage door for us.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage Doors,
Doors
FAQ
CASSLE GARAGE DOOR CO is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
CASSLE GARAGE DOOR CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, CASSLE GARAGE DOOR CO does not offer free project estimates.
No, CASSLE GARAGE DOOR CO does not offer eco-friendly accreditations.
No, CASSLE GARAGE DOOR CO does not offer a senior discount.
No, CASSLE GARAGE DOOR CO does not offer emergency services.
Yes, CASSLE GARAGE DOOR CO offers warranties.
CASSLE GARAGE DOOR CO offers the following services: Doors, Garage Doors