Affordable Overhead Door Co

Repairman evaluated damage, had all available parts and completed repair quickly

Repairman came, determined repair & parts needed. Completed repair the same day. Had all needed parts.

Repairman came the day we called completely prepared to repair door. He replace bent frame and door spring. Works like a new door now. A lot cheaper than a new door.

They are not reliable on call back work. The person I contacted today acted like he did not want to be bothered when I made the phone call and told him that the door was coming off track again and they'd just been out in July to fix it. The first thing out of his mouth was to say it's going to be $46 minimum. REALLY? On top of the $ 428 I've already paid them in the last year? What happened to doing the job right the first time? Then he started grilling me with questions. and quot; do you have your receipt? Were any parts replaced?and quot; I did not have my receipt in front of me at the time so I told him I don't know and he retorted back with and quot;You gotta get your receiptand quot;. Then he was about to hang up on me. I asked him if he was going to come out. And he said and quot;yeah, you want an appointment rightand quot;? His tone was very surly and uncaring. I have never experienced anything like this in my entire life from a company who is supposed to be in business to make money and treats you like dirt. I was about to say yes then I told him no, forget it, I don't care for your attitude to which he responded and quot;I don't like yours eitherand quot; and hung up. DONT USE THIS COMPANY! Unless you want to fork over money for services they don't honor from a man who gives you customer and quot;NO service. My son tried to call him back numerous times and there was no answer.

Was on time and got right to work. He was professional and easy to talk to. I will use him again if I need any garage door repairs.

Garage door would not close, so I called several local garage door repair services from Angie's list. Affordable Door was the first that could get to me on the day of the call. Their service person, Dan, arrived within the promised time window. Dan was able to quickly diagnose and suggest the needed repair. Two of the panels had small cracks in the back near the hinges due to fatigue. These cracks compromised the structure, causing the sagging which resulted in the door binding when trying to close. The repair was to install a supporting steel strut along the entire width of the door near the weak panels. Repairs were complete in less than an hour, and he also inspected for other problems and performed door tune tune up. Very satisfied with his professional, friendly and prompt service. I would definitely use them again if needed.

They were a little late, but called to warn me. Once they started the job, they were very fast and did great work. My garage door has never been as smooth and quiet! My only problem is that now I need to save up and get the other side replaced. Lol

Called on a Saturday. My garage door would not open, with opener or manually. It was offtrack and was afraid it would fall on top of my car if I didn't have someone professioinally look at it. So, realizing it was a Saturday and all, I figured I would pay a higher price than normally but I was stuck with no other way to get my car out. I thought the repairman was very knowledgeable and explained what he was going to do. Replaced all the plastic wheels that had been there since the house was built in '89, with metal wheels. straightened and moved a portion of the trackwork and replaced one of the large springs (which was also installed incorrectly). I was back in business in about one hour. I thought it was a little highpriced but it was a Saturday and he was at my front door within an hour and a half just as promised. I got out of my garage and it has been quieter and working great ever since this repair.

See above.

It went really well.

Mostly covered above, but the technician was patient in explaining what he was doing while he did it, and showed my the poor operation and the optimum operation so that I could clearly understand the process and note for the future should something change. His knowledge of the operation of the door mechanism, the motor, and all of the parts was great and I really appreciated his patience and understanding.

The guy was pretty nice and did a good job.

The unit is extremely satisfactory and the installation went smoothly.