It was excellent. They're very professional. They have a lot of good flooring to choose from. They were courteous, they were prompt, and they were reasonable. They haven't done the work yet; we still aren't to the finish line.
Description of Work: This was for a free estimate on hard wood flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keith B.
05/2016
5.0
ceramic tile, flooring contractor
+ 0 more
unknown
Description of Work: Great job by royal flooring. I had the stairs, and all of downstairs done. The crew was on time and worked very hard, I recommend royal flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lisa S.
11/2015
4.0
flooring contractor
+ -1 more
unknown
Description of Work: service was good, flooring looks great. there is squeaking in some areas of the floor when stepped on as well as some residual visible glue around my fireplace. The installers where pleasant and efficient. Other than the afford mention, the flooring is beautiful and the baseboards look great.
Rating Category
Rating out of 5
Yes, I recommend this pro
matthew M.
11/2015
5.0
flooring contractor
+ -1 more
Very professional all the way through. The new floor looks incredible, and the installers did n outstanding job. The drywall guys again were professional, and did outstanding work! Highly recommend Ray, and this company for flooring and other home improvements.
Description of Work: Removed old laminate flooring and installed new beautiful laminate. Also repaired drywall and paint in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brittany M.
10/2015
5.0
ceramic tile, flooring contractor
+ 0 more
unknown
Description of Work: Replaced entire homes carpet-3600sqft. Ann was the best, actually felt like family by the time we were done. Took the time to rework the carpet choices and bid to make it financially capable for us. Went above and beyond, love her!!! Carpet looks gorgeous.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
danny Z.
09/2015
5.0
flooring contractor
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jackie H.
04/2015
5.0
flooring contractor
+ -1 more
Good pricing and wide selection of laminate flooring. Order placed on a Monday and flooring installation completed on Friday. Installers were Professionals and cleaned up after themselves.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,750
Marcinelle U.
12/2014
5.0
ceramic tile, flooring contractor, home remodeling
+ 1 more
My experience with Royal flooring was excellent. It was finished according to the time given. The price that was given to me at the beginning includes everything, no other extra cost. Whenever I need to talk to the owner, he is always available or reply back right away. I am very impressed and satisfied with the work they did for me.
Description of Work: Royal flooring did my floor: kitchen, dinning area, and tub and tiles wall.
We have been using Ray?s service for our townhouse and house. Ray worked on our kitchen and flooring on our townhouse. As for our house, he worked on our kitchen and (3) bathrooms including shower. We were very pleased with his work. Timing was exceptional, never delayed on anything that needed to be done. Ray would call us and stop by everyday to check on the work progress. His has great crews, polite and very clean. Ray was always there to answer any of our questions, open to suggestions as well as for design ideas. Ray is very patient and has a great positive personality. As a contractor, he makes you feel comfortable to work with. Royal Flooring has a great showroom with beautiful selection of material. It made our decision very easy to pick the material. We definitely recommend Ray?s service to anyone who wants to go through remodeling process.
Description of Work: KITCHEN and 3 BATHROOMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Michael M.
10/2014
5.0
flooring contractor
+ -1 more
unknown
Description of Work: Installed new flooring. Excellent experience.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Curt & Michelle W.
09/2014
5.0
flooring contractor
+ -1 more
They did an amazing job. Clean and accurate also honest.
Description of Work: I hired them to do flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Contact information
23854 Vi?a Fabricante Suite C2, Mission Viejo, CA 92691
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Ceramic Tile,
Kitchen and Bath Remodeling,
Marble and Granite,
General Remodeling,
Plumbing,
Hardwood Flooring Sales and Installation
FAQ
Royal Flooring & Home Improvement is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Royal Flooring & Home Improvement accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Royal Flooring & Home Improvement offers free project estimates.
Yes, Royal Flooring & Home Improvement offers eco-friendly accreditations.
No, Royal Flooring & Home Improvement does not offer a senior discount.
No, Royal Flooring & Home Improvement does not offer emergency services.
Yes, Royal Flooring & Home Improvement offers warranties.
Royal Flooring & Home Improvement offers the following services: Hardwood and tile and stone and carpet and laminat and countertop , shower remodling .
N/A
Contact information
23854 Vi?a Fabricante Suite C2, Mission Viejo, CA 92691