With over 15 years experience we feel confident that we can take care of any plumbing situation that might arise. We specialize in gas repairs, drain cleaning, plumbing repairs, water heaters, water filtration, slab leaks and appliance or fixture installations. We always do it right the first time and make sure to thoroughly clean the work area, leaving your home as good as we found it or better! In addition to the work we can help you with today, we can put you on a maintenance plan that will protect your home and save you money!
HORRIBLE!! This guy came to my house and left a mess. He cut a hole into my other bathroom and left trash, drywall, nails exposed (I have little kids - coulda been a nightmare) Then, he charges me $375.00 and leaves. He just ripped my trim off of my walls and now I had to call a carpenter contractor to fix his screw ups!! (see pics) I will never use this clown company again. Then, this guy tries to take shots at my wife and LIES to cover his incompetence. . Not Good!! I am a homeowner and if I need a plumber, I WILL NOT CALL THIS GUY!! The pics shows how he left my house and the fact that he just wanted to leave as soon as possible b/c he couldn't do his job - shabby at best!! I need accountability when it comes to contractors coming to my home and this guy just doesn't get it! DO NOT USE THIS GUY/COMPANY!!
Description of Work: simple tub spout installation and new fixtures installed
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$375
Response from MyGuy Plumbing
Wow. Im sorry it took so long for me to see this. We always take it seriously if a customer is not completely satisfied but, This is not accurate. [Member Name Removed] was never home during this job. We were asked to replace a valve IN THE WALL and replace the trim as well. Not a simple anything. Once the old fixture was removed it was clear the old piping was done wrong and we would need to replace those as well to install the new product. All work was approved by the MRS. Before we started. As far as the mess, we were instructed to leave the old wainscoting in a corner, and we did. We cleaned the jobs site. I cant speak to how it was set up before any pictures were taken, but the pieces were placed away from everything in a corner, as requested. And last and most importantly, it was you who disrespected your wife! Please do not make inaccurate accusations. I only ever said she approved the work and asked us to leave the wainscoting behind . You said it was her fault, she didn't know anything and her opinion didn't count! That since YOU didn't approve it and your wife's approval didn't count!! I gave you a refund after these comments, so let's please get the story straight! I apologize to other members if this seems rough. Our reputation is everything and we needed to responded seriously to such a serious accusation. We take pride in doing a good job, done right the first time and done affordably. We make sure to treat your home as if it is our own. And if you look at all of our reviews across all platforms you'll see that we are trustworthy and honest.
Temre H.
01/2016
5.0
plumbing
+ -1 more
.
Description of Work: Mike was great. Our first visit to replace and repair some bathroom fixtures was completed quickly and for a reasonable price. Unfortunately, one fitting was tightened properly and we experienced a leak late on a Saturday night. Called Mike's Warranty number and he was out within the hour (11pm on a Saturday night) to fix the leak and help clean up the mess. Called him a 2nd time to repair our water heater's pilot light that wouldn't stay lit. Quick response, quick repair, no more cold showers! Great company, with great customer service and response.
Rating Category
Rating out of 5
Yes, I recommend this pro
Temre H.
09/2015
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: Guys showed up about 10 minutes into the 2 hour window they promised, took a quick look at the various plumbing needs in the kids bathroom and set to work. They let me know that one of the jobs I requested - replacing the shower head and handle - was more labor intensive and would require some demo of the shower wall as well, so I opted to save that task until later. They replaced a faucet, unclogged the drain, fixed the leaky toilet and replaced the bathtub drain handle and inner mechanism. Cleaned up their mess and were done in a little over 30 minutes. I'll be calling them back for my other jobs when I'm ready!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Bob S.
09/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$800
ernest M.
02/2015
5.0
plumbing
+ -1 more
After seeing the positive comments from others, I emailed Mike, who came out as scheduled and did a main line valve and regulator replacement. As a retired shop teacher, it takes a lot to impress me, and his obvious skill and workmanship was much appreciated. He took a job that was quoted much higher by other plumbers and did it quickly at a very reasonable cost. His pleasant manner and explanations of what he was doing put him in a class above other plumbers, who only seem to want to get it and out with the maximum profit for themselves. He will be at the top of my referral list for my neighbors.
Description of Work: Plumbing repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
David B.
12/2014
5.0
plumbing
+ -1 more
They did an excellent job at the best price I could find. The work was done very professionally.
Description of Work: replaced a gas line to my swimming pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
steve S.
08/2014
5.0
plumbing
+ -1 more
I spoke to Mike on the phone in regards to a slow running patio drain. Mike was extremely polite and professional on the phone and we set up an appointment for the following day. Mike arrived and went right to work. Mike worked on the outside patio drain for awhile but unfortunately wasn't able to successfully fully open and clear the drain. BUT here's where Mike's plumbing service sets a high bar above the rest; he said and quot;NO CHARGEand quot;! He explained that he was unable to fully clear the drain to his satisfaction which is what he was hired to do so and quot;no chargeand quot; This is just unheard of in this type of industry. 5 plus stars for you Mike for your outstanding business ethics. I would have gladly paid for his service charge but he would not except it. He also explained to me other remedies/options to dealing with this slow running drain and referred me to another plumbing contactor that specializes in these options. Thanks Mike!!!!!!
Description of Work: service of slow running patio drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Esther A.
07/2013
5.0
plumbing
+ -1 more
I had stopped using my master bathroom because my neighbor reported a leak in his garage Both my neighbors and I have used and have been very pleased with Myguy's services in the past He has been courteous , kind , honest , very efficient, not to mention affordable Since there was no indication of what was leaking at my house the neighbor's drywall ceiling had to be opened up and probed to locate the offending pipe After running the tub shower and toilet, the leak was located in a pipe attached to my shower it had been leaking outside the wall into the neighbor's garage The necessary repairs were made after which the neighbors place was swept clean In addition Mike made unrelated adjustments to both of my shower heads I was pleasantly surprised when presented with an invoice for only $125.00 I am very grateful to have found such a great plumber I plan to call on him again to do other jobs for me (Example ) install water conditioning system
Description of Work: A pipe connected to something in my master bathroom was leaking into my neighbor's home The leak was located and repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Esther A.
04/2013
5.0
plumbing
+ -1 more
Mike was courteous, clean,and, generous with his time. I was shocked, and, very very grateful for the low charge $300 for all those repairs and there was no additional charge for a Saturday visit. He saved the day. I will definitely call him again and recommend him to others. Very Good service at an extremely reasonable price.Thank You Mike!
Description of Work: I discovered Saturday, 4/13/13 water leaking from my ceiling . I immediately called Mike of MYGuyPlumbing. I live in a condominium and share walls with others . Mike visited 2 additional homes that were affected. Before starting He removed items that may have been damaged and laid protective tarps. He then cut through my drywall ceiling to locate the offending pipe, and, quickly found the source of my problem. He replaced the corroded pipe fitting, and, soldered it .He made this repair with minimal damage to the drywall, and, cleaned up afterwards. I asked him while he was there to also fix a toilet that caused a leak in my neighbor's ceiling. He reset my toilet, and, repaired my garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Contact information
27525 Puerta Real ste 100-103, Mission Viejo, CA 92691
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Water Heaters
FAQ
MyGuy Plumbing is currently rated 4.6 overall out of 5.
No, MyGuy Plumbing does not offer free project estimates.
No, MyGuy Plumbing does not offer eco-friendly accreditations.
No, MyGuy Plumbing does not offer a senior discount.
Yes, MyGuy Plumbing offers emergency services.
No, MyGuy Plumbing does not offer warranties.
MyGuy Plumbing offers the following services: Drain Cleaning, Slab Leaks, Leak Detection, Water Heaters, Tankless Heaters, Water Filtration ,Gas Repairs ,Faucets, Toilets, Bathtubs, Re-pipes, Appliance Installation, Remodels, Pipe Lining
Contact information
27525 Puerta Real ste 100-103, Mission Viejo, CA 92691