Description of Work: Hired to clean every other week. Asked if they could find an earlier time of day in their schedule to clean than 5:00 pm, and when they changed our appointment with no notice, acted like it was our fault we weren't available. They then rescheduled with us to come on a different day a week later, and when that day came, they not only didn't keep the appointment, they couldn't even be bothered to call to cancel or reschedule. After multiple calls to them they said they would call back to let us know if they could come the next day, and didn't call back. Called them again to follow up, and was told they were too busy. All this with the understanding that we had houseguest a coming, and they left us high and dry. Highly unprofessional, and definitely would not recommend. Huge disappointment.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Christine M.
04/2016
1.0
house cleaning
+ -1 more
unknown
Description of Work: I did not notice until this until after this cleaning crew came in to clean my condo, they used all my cleaning supplies without asking...they did a really crappy job
Rating Category
Rating out of 5
LAURA G.
06/2013
3.0
house cleaning
+ -1 more
When it was explained that part of her duties would be to wash the sheets and towels, fold the towels and make the beds, she told me she doesn't do laundry and walked out. She was also 45 minutes late to the interview and had no explanation for her tardiness nor did she call to say she would be late. I would not hire her.
Description of Work: Came to the house to give me an estimate on cleaning.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Dorothea B.
03/2013
5.0
house cleaning
+ -1 more
Everything went as planned and I was more than satisfied!
Description of Work: Excellent Service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CORNELIA B.
12/2012
5.0
house cleaning
+ -1 more
Gloria used to be my housecleaner for 7 years. Now that I have moved away and need to look for a new cleaner I realize that she is posted here on Angie's list, but no reviews. So here is the first. She is very professional, honest, pleasant to deal with, very hard working, and English speaking. She always comes with 2 girls to clean the house within 2-3 hours. She paid attention to how and what I wanted cleaned (and I have high standards) and got the job done - year after year. I liked in particular, that they worked fast (so the house is not a cleaning project all day long); worked focused (no doodling around or checking of cell phones), were very reliable and honest, and did not charge extra for the various extras that occurred to me each time. For example, windows, baseboards, refrigerator, etc were done on a rotating basis without extra charge. Whatever I asked her (within reason), she got done. I highly recommend her.
Description of Work: house cleaning for 1700 sf house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$70
HANK R.
07/2007
2.0
house cleaning
+ -1 more
I was not too thrilled with the cleaners as they were always late anywhere from 2 to 3 hours. They did not clean very well at all. They would walk out in the middle of a job without notice and I just didn't like the service.
Description of Work: I had them clean my 1400 square foot home. Their cleaning duties included mopping the floors, vacuuming, dusting and other duties as needed.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$85
Lillian G.
04/2006
5.0
house cleaning
+ -1 more
Gloria came with two other ladies. She provides her own cleaning tools and products. The crew did a very nice job. I will use them again.
Description of Work: I've just moved into my home. The kitchen and dining room were not available for cleaning, but the rest of the house was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$85
DIANE K.
02/2006
5.0
house cleaning
+ -1 more
I am extremely pleased with this company. Gloria was responsive to my initial call and fit me into her schedule. She came with her crew on time and did a very efficient and thorough job. She listened to my requests, and did exactly as I had hoped. I look forward to working with her in the future and having a clean house!
Description of Work: Thorough Cleaning of home, bathrooms, kitchen, dusting, vacuuming, bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CHRISTOPHER B.
07/2005
4.0
house cleaning
+ -1 more
SHE WAS EFFICIENT AND THOROUGH. IT WAS BETTER BECAUSE IT WAS INDEPENDENT. THE PRICE WAS REASONABLE. SHE WAS REALLY RESPONSIVE AND RECEPTIVE WITH WHAT WE WANTED. WE, THE CONSUMER SUPPLIED OUR OWN CLEANING SUPPLIES.
Description of Work: THEY CLEANED FLOORS, COUNTER TOPS, SINKS, DUSTED FURNITURE AND POLISHED.
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Service Categories
House Cleaning
FAQ
Gloria's Cleaning Services is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Gloria's Cleaning Services accepts the following forms of payment: Check
No, Gloria's Cleaning Services does not offer free project estimates.
No, Gloria's Cleaning Services does not offer eco-friendly accreditations.
No, Gloria's Cleaning Services does not offer a senior discount.
No, Gloria's Cleaning Services does not offer emergency services.
No, Gloria's Cleaning Services does not offer warranties.
Gloria's Cleaning Services offers the following services: Housecleaning