At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client. We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System®. Additional DBA - PJNB, INC. Independently owned & operated. Award winning. Additional phone: (714) 840-7142
They quickly called and set an appointment to provide estimate but nobody called me or showed up. Spent 1/2 a weekend day waiting.
Description of Work: Paint interior of home and kitchen cabinets
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Linda G.
06/2018
5.0
pressure washing, house painters
+ 0 more
Job was completed on time. I was asked several times through the job if it was being done to my satisfaction/expectations which I appreciated.
Description of Work: Painting all trim, facia, large patio overhang, small fence, metal shed and gate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Bruce L.
11/2017
5.0
interior painters
+ -1 more
This was the second time that I have used CertaPro and based on the first experience, they were my first choice for this additional work. I contacted Ben and requested one of his most experienced painters on a date certain as I was on a tight time schedule to complete the work. Mario, one of their senior painters, was punctual, professional and very agreeable to work with. He took great care to protect home and furnishings, and made sure that the house was clean after completing the work. I would highly recommend CertaPro and Mario to anyone considering a painting project.
Description of Work: Interior painting to match existing after plumbing repiping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Mission Viejo
Thanks so much for the feedback and for the business! It'[Member Information Removed] been great working with you on both projects and we look forward to working with you again in the future!
Christopher S.
07/2017
2.0
pressure washing, house painters
+ 0 more
Painters were very friendly, but after that everything went downhill fast. Quality of work was extreemly poor. Wish I had done more research prior to hiring them, prices were much higher than other providers. Work took much longer than orginally told...there was no supervision of workers or communication from service advisor on status of job.
Description of Work: Painting of trim and doors of home
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from CertaPro Painters® of Mission Viejo
Dear member, Thank you for the feedback. My apologies we fell short on delivering to both yours and our expectations. I'm not sure what the confusion or misunderstanding was on the timeline. In your proposal we said the job would take 2-3 days and we had 3 guys there for 2 days, and then 2 guys came back the last day for a 1/2 day (we estimated the job to take 48 total man hours and it took 56 total man hours). We've attempted to contact you 2 times via phone and 3 times via email to come back and correct any concerns/issues you have but haven't had a response. The offer still stands and we'd be happy to come back and correct any issues and/or concerns you have.
Robert L.
03/2017
5.0
house painters
+ -1 more
They were very good, very professional, very thorough. Everything about them was good but their price was a lot higher than the other quotes. But as far as their professionalism and the way they conducted themselves they weren't any problems there. The estimate was good, very thorough and detailed, just high.
Description of Work: We got a quote from them for exterior painting for the house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Mission Viejo
Thank you for your feedback. We appreciate your business and are happy the job turned out well for you!
Michael C.
12/2016
4.0
house painters
+ -1 more
The quality of the work is really good.
Description of Work: Painted the outside of my house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from CertaPro Painters® of Mission Viejo
Thank you for your feedback. I'm not sure if this is regarding old work or even work that we did because the dates are conflicting and we can't find you in our database. We are glad you were satisfied with the quality of work on your painting project though. Please call CertaPro of Mission Viejo if you have future painting projects that you need completed. Thank you, Pat
Mary L.
12/2016
5.0
pressure washing, house painters
+ 0 more
They were very professional, and did an excellent job, we love the way the house looks, and how easy they were to work with when we wanted to make any changes etc. We have already recommended then to friends.
Description of Work: Repairs to the wood on our house and house and covered patio painted
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,425
Response from CertaPro Painters® of Mission Viejo
Thank you for your feedback. We appreciate your business and hope to work with you on future projects.
Betsy W.
12/2016
5.0
pressure washing, house painters, interior painters
+ 1 more
The job went well from start to finish. Job foreman was onsite the entire time. Any repairs needed while painting were made in a timely manner. The price was fair and there were no additional 'surprises'. Certa Pro completely pressured washed our home before starting to paint. The painters cleaned up and there was minimal disruption. I required extensive color matching inside because we repiped our entire home and cut 76 holes in the drywall. Certa Pro was able to easily match all my color variations. The exterior stucco and trim were also painted with 2 coats and our house looks fabulous. We went from white to charcoal gray on our triple garage doors with a paint recommended by our foreman and it was a great choice. A very professional job and I have already recommended Certa Pro to several friends. Thanks Angie's List! That's where I found Certa Pro! - And I used an Angie's List coupon too! Very satisfied!
Description of Work: Exterior painting of entire 2 story house and select interior painting with extensive paint matching.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Mission Viejo
Thank you for your business and your feedback! We hope to work with you again in the future when the need arises.
Sally H.
12/2016
5.0
interior painters
+ -1 more
Great job! I plan to hire them again next year to paint bedrooms and more bathrooms. Everyone was very professional and polite.
Description of Work: Painting of kitchen, laundry room, living room, dining room and bathroom. They also painted the baseboards and crown molding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Mission Viejo
Thank you for your feedback. We appreciate your business and hope to work with you on future projects. Pat
Thu T.
11/2016
5.0
house painters
+ -1 more
We are very happy with their work. The crew is very nice and the owner is very easy to work with. Strongly recommend to others.
Description of Work: We had CertaPro paints our exterior 2 story home and the double entry door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,975
Response from CertaPro Painters® of Mission Viejo
Thank you for your feedback. We appreciate your business and hope to work with you again in the future!
FRANK P.
09/2016
5.0
house painters
+ -1 more
House was completely power-washed to remove old, flaking paint. Rotted wood was repaired and two coats of paint were put on. Very happy with the quality of the work done.
Description of Work: Complete repainting of outside of two-story house, including repairing rotted window frames.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Mission Viejo
Thank you very much for the business and for taking time to provide feedback! We hope you enjoy your freshly painted home!
Stephen G.
12/2015
5.0
house painters
+ -1 more
Excellent, we called on Monday, they started on Tuesday finished when they said they would. Cleaned up every evening and the quality was excellent. Use top rate product.
Description of Work: Painted exterior of home, fixed cracks in stucco
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from CertaPro Painters® of Mission Viejo
Dear Member, thank you very much for the business! We're glad you're happy with the work and really appreciate you sharing your experience with other members. Enjoy your freshly painted home!
D E F.
06/2015
5.0
house painters, interior painters
+ 0 more
full crew including father/son. Very professional and knowledgeable. hhandled a short time-line effectively.
Description of Work: Interior painting of a four-level house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,690
Response from CertaPro Painters® of Mission Viejo
I'm glad we were able to get you taken care of and meet your timeline. Thank you very much for the business and for taking the time to write a review!
John G.
05/2015
5.0
house painters
+ -1 more
Excellent job, on-time and reasonable price. Workers were polite and professional. I will use them again.
Description of Work: Painted exterior of single family home; painted wrought iron and wood fences.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from CertaPro Painters® of Mission Viejo
Thank you for the review and your positive comments. I'm glad you're happy with the work and we look forward to working with you again in the future!
Kevin M.
04/2015
5.0
house painters
+ -1 more
Painters showed up on time every day, worked diligently and cleaned up before leaving each night. The job started and finished on the promised dates. Along the way, I made a few minor requests and the answer was always "yes". Moses (lead painter) had a "no problem that can't be overcome" attitude that was greatly appreciated. The quality of the work was great and I am very pleased with the result. From initial consultation to completion, this was a much better experience than I could have expected. I highly recommend Certa-Pro if you are considering a paint contractor.
Description of Work: Complete exterior paint job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from CertaPro Painters® of Mission Viejo
Thanks for taking the time to provide us with feedback. We really appreciate the business and I will be sure we pass along the accolades to Moses and his team at our next production meeting. I hope you enjoy your freshly painted home!
Kathryn F.
10/2014
5.0
house painters, interior painters
+ 0 more
I have worked with Pat Wade and Certapro Painters for many interior and exterior projects throughout the community. Pat is very knowledgeable about what types of paint for the type of surface, the prep work required for a professional finish and has experienced crews to make it happen. Once the work was scheduled, it moved along smoothly. Since work and activities continued while the painting was done, the crew had to partition off areas, set up scaffolds and work in sections to complete the project. They were great! There was a nice rapport between the crew and staff. Every area was neat and clean when they left each night. Furniture and equipment was fully protected. We have had wonderful comments on the finished project! This has been my experience with every project they have done for us. I would highly recommend Pat Wade and Certapro Painters.
Description of Work: This job was done where I work. The interior of our clubhouse, library, fitness center and meeting rooms needed repainting. These areas are first impression, high traffic areas seen and used by members, guests and potential new members.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from CertaPro Painters® of Mission Viejo
Thank you very much for the feedback. We work very hard for Angie's List members and are glad when we customers feel like we've delivered.
Deanna B.
09/2014
5.0
house painters
+ -1 more
It couldn't have gone better. When I pick an "A" rated service provider from Angie's List, my expectations are high. Pat Wade and his team didn't disappoint! Initially, I picked an "A" rated company from Angie's List that had more reviews but they wouldn't even come out and look at my house when they heard I only wanted the trim, doors and patio cover painted (not the stucco). So I moved on to the next provider on the list which was CertaPro Painters of Mission Viejo. Pat Wade (the owner) scheduled an appointment right away and was very thorough with his inspection. He immediately printed out an estimate and went over it with me. He was very patient with my questions. We scheduled the actual job for the next week and his team showed up on time. They were the very pleasant and easy to talk to. They did an excellent job. It truly couldn't have been a smoother 4 days! When we are ready to get the stucco painted I will definitely want them to do the work. I will recommend them to friends and family.
Description of Work: Painted all exterior trim, shutters, doors, patio covers and back fence of 3,000 square foot home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from CertaPro Painters® of Mission Viejo
Thank you member. It was a pleasure to work with you and help freshen things up on your home. Enjoy!
Jeffrey and Nancy N.
06/2014
5.0
house painters
+ -1 more
Excellent customer service. Prompt, friendly, and efficient.
Description of Work: Exterior paint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CertaPro Painters® of Mission Viejo
Thank you for the business and the kind words! We really appreciate your feedback!
Stefan M.
05/2014
5.0
house painters
+ -1 more
Things went well. I plan on using certapro again (calling them today actually).
Description of Work: Full exterior paint for large two story house with stucco surface.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from CertaPro Painters® of Mission Viejo
Thank you for the continued business! We work hard to provide a great paint job and a great experience so we can earn repeat business and referrals. We're always happy to get the positive feedback!
Nicki W.
04/2014
5.0
house painters
+ -1 more
It went very well. I was dreading having painters around for a week, but I loved them. They left the place cleaned up every day before leaving. On the last day, they had me walk around to inspect, and as I found something I didn't like, they fixed it immediately. They told me if I find anything else, to call and they will come back. I loved the guys. They were friendly and polite. I used them before to test them out. They did a beautiful job. I found some termite damage on a gate, and Ben, owner, told me to let him know when it's been repaired, and they'll come out and paint it again.
Description of Work: Painted 2 duplexes (2 houses on a lot) equivalent to four little houses. A new color with white trim
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from CertaPro Painters® of Mission Viejo
We really appreciate the business and we're glad you're happy with the work and with our painting team!
Xiaokang G.
02/2014
4.0
interior painters
+ -1 more
The service was okay. The scheduling was fine and they came on time. They finished the work within one day and I did ask them to correct a couple of issues. They did correct those quickly and it was a good experience.
Description of Work: They painted the inside of a condo. This was two bedrooms and a small living room.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Mission Viejo
Thank you very much for the feedback and for your business!
Nicole K.
02/2014
4.0
house painters, interior painters
+ 0 more
The quality of work was good and overall we are happy with the paint job that was done. Having said that, we have noticed a couple random paint drops on the floor here and there, but our main problem was the fact that we were told the painting would be completed by Christmas and instead painting was completed a couple weeks into January. With the size of this job, both of these problems are semi-expected, but had we be given an accurate timeline we would have perhaps found another painter.
Description of Work: Repainted the interior of a 5000 sq/ft house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$25,000
Response from CertaPro Painters® of Mission Viejo
Thanks for the feedback. We're glad that you're happy with the service and the paint job. We're sorry things went longer than originally quoted. Part of that has to do with the additional work that was requested. I'm sorry about the paint drips, we would be happy to come and clean those up for you ASAP. Please call or respond to this and we can schedule that within 24 hours. We all really appreciate the business and hope you enjoy your freshly painted home!
Daniel H.
01/2014
5.0
house painters
+ -1 more
They showed up on time. When there was a problem they handled it. I recommended them to neighbors and family
Description of Work: Painted exterior wood trim and patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from CertaPro Painters® of Mission Viejo
Arturo and his crew want to thank you for your review. They worked hard to make sure you had a positive painting experience. And it was a pleasure working with you. Please keep us in mind for any future painting needs you may have!
Paul W.
12/2013
5.0
pressure washing, house painters
+ 0 more
Had 3 good estimates, all from painters on Angie's list. CertaPro was not the least expensive, but close, and their estimate was the most thorough. We had some problem areas with cracking and peeling paint, and they told us exactly how they proposed to address the issues. The crew showed up on time, was very professional and did exactly what was on the estimate, plus a few small additional items that we requested for which they didn't charge us. The crew foreman checked in with us at the beginning and end of each work day, and told us what they planned to do that day and the next day. And their office called a couple of times during the job to make sure everything was OK. We were told repeatedly that we wouldn't pay a penny until we were satisfied with the job, and they followed through on every request we made. We're very pleased with the results.
Description of Work: Power washed, prepped and painted the exterior of our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from CertaPro Painters® of Mission Viejo
Moses and his crew want to thank you for your review! They take a lot of pride in what they do! It was a pleasure working with you. Please keep us in mind for any future painting needs you may have.
Robert K.
12/2013
5.0
house painters
+ -1 more
They were very good. I was impressed with how well they painted the house and how quickly they did it.
Description of Work: I used the services of CertaPro Painters of Mission Viejo. They painted the whole exterior of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from CertaPro Painters® of Mission Viejo
The CertaPro Team would like to thank you for your business! It was a pleasure to work with you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting,
Interior Painting,
Pressure Washing,
Interior Design and Decorating,
Epoxy Flooring,
Basement Waterproofing,
Wallpaper,
Wallpaper Removal,
Drywall
FAQ
CertaPro Painters® of Mission Viejo is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
CertaPro Painters® of Mission Viejo accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Mission Viejo offers free project estimates.
Yes, CertaPro Painters® of Mission Viejo offers eco-friendly accreditations.
Yes, CertaPro Painters® of Mission Viejo offers a 5% senior discount.
Yes, CertaPro Painters® of Mission Viejo offers emergency services.
Yes, CertaPro Painters® of Mission Viejo offers warranties.