Sky Van Line

DO NOT TRUST THESE SCAM ARTISTS!!! Sky Van Line, a carrier (US DoT #1135941), was contracted by the broker Vanity Van Line (US DoT #3316144) to pick up my belongings on July 21st from my then residence in Glendale (CA) and move them to my new residence in Baltimore (MD). My delivery window opened on the first available date of delivery of August 9th, and closed this past Thursday September 9th. I and Josh Joseph of Vanity Van Lines have been trying to get confirmation of the delivery date since the delivery window opened on August 9th. The broker & I are working together to resolve this problematic situation, as Sky Van Line is not only putting me through a horrible move but they are causing legit harm to Josh’s business. Part of the problem is that a guy named Eli was in charge at the start of this process, and now Josh has been told a guy named Jacob is in charge. Neither Eli, nor Jacob, nor anyone at their office seems to be taking my claim seriously. I have been repeatedly hung up on and dismissed by their customer service reps as unimportant. Thus far, Sky Van Line has subjected me to over-charging and deceptive moving practices. I finally received an email from Sky Van Line yesterday saying my belongings will be delivered next week from September 15th through the 18th, which means this is now a breach of contract case. If they don’t deliver next week for whatever reason, it might yet turn into a load hostage situation. Further investigation has revealed Sky Van Line is using TWO DOT numbers (2nd US DoT #2362688) and cycling through insurance carriers every two years in an attempt to avoid discovery of their misdeeds. AVOID SKY VAN LINE AT ALL COSTS!!!