Heating and Air Conditioning, Air Duct Cleaning, Water Heaters
About us
Message from the Owner/ Founder: “As a third generation heating and air technician and retired 20 year veteran of fire and public safety, I wanted to create a service company that you could count on for its integrity and professionalism. When our service technicians arrive at your home, we want you to feel the same level of confidence and trust you get from a firefighter arriving at your home to help when you call 911. Our service technicians are professional, courteous, and well trained. I am comfortable allowing them into the homes of my families and friends who are firefighters, police officers and the public. Thank you for the opportunity to service your comfort needs and believing in our company. We look forward to a continued long relationship. Warm regards, Harry Abbott” Comfort Energy Inc is a full service provider of quality air conditioning and heating repair and installation. . Locally owned and operated, with over 30 years of experience. We are proud members of the Nexstar network of contractors. We specialize in helping homeowners make informed decisions to best meet your family's comfort needs. Spanish and Japanese spoken.
Business highlights
21 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Light Commercial and Residential Heating & Air Conditioning Repair, Maintenance, Replacement, Design and Installation Services. With our multiple licenses, we offer one stop Special Projects solutions for C20 Heating & Air, C46 Solar, C10 Electrical, and C4 Boiler projects.
Fine. They had the best price and good service but permit inspection took several attempts.
Description of Work: Heat pump installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Johan G.
12/2022
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Great service and communication throughout, very friendly technicians, clear explanations of what they did and why, including pictures and recommended future work.
Description of Work: HVAC cleaning and tune up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Siamak M.
08/2021
5.0
heating & air conditioning/hvac
+ -1 more
comfort energy (CE) was professional from get go. Perfect interface polite and swift. 3 hrs appointment window. 30 minutes before arrival, got a text with the picture of the technician so I knew him by sight, then he arrived, masked up and wearing booties. Checked out the furnace, figured out what was wrong and changed a component, tested everything. Less than an hour and he was off. Relief at last. He could have easily dropped us in it by pushing us to replace the whole thing, inflicting a huge cost and un-necessary staring on our budget. They are my goto people here onwards.
Description of Work: Assess non functioning gas furnace, repair or replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Coleen B.
09/2020
2.0
heating & air conditioning/hvac
+ -1 more
The appointment was fine until the end when the service technician wrote up a service agreement I had not agreed to and was having me sign as if to confirm the inspection. So I would not select them to repair or replace the ac unit.
Description of Work: Inspect broken ac
Rating Category
Rating out of 5
Ola C.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Max arrived on time and got straight to work. He inspected the furnace, took measurements of the air temp and cleaned all the filters. He provided some helpful information for the potential future replacement of the furnace with options and estimates. Max was professional and personable. The total cost was as quoted. Other companies I contacted either would not give me a quote over the phone, charged to just dispatch a technician, or quoted more than double.
Description of Work: Furnace tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Hurst A.
09/2019
2.0
heating & air conditioning/hvac
+ -1 more
They were initially very responsive and offered a reasonably priced quote on an initial service visit. We set up an appointment with a 3-hour service window. I took the day off of work to be home and waited by the phone throughout my service window. No one called or came out to my house. After several emails, I finally received a response saying the technician was unable to make my appointment and had tried to call me to tell me that. Again, no one called my phone, I had no missed calls and no voicemail messages. When you need to take time away from work to have work done, it's extremely important for the company to keep it's time commitments, and it's just unprofessional and disrespectful to not show up or call.
Description of Work: I needed assistance in getting my Nest thermostat to run my air conditioner.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0
$70
Response from Comfort Energy Inc
Hello Mr. [Member Name Removed], I am very sorry this was the experience that you had, however I was unable to locate you in our system by either your name, address or on the date of which you mentioned the appointment was supposed happen. I also could not locate you in our Angie's List database. The cost amount mentioned is not what we charge for Nest diagnostics / repairs. I would like to verify if this was truly our company. If you could give us a call at our office I would like to get to the bottom of what happen, it is defiantly not the experience we want to leave any of our clients with. The number to our office is 408-263-3100.
Dale B.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
The repair man was very knowledgeable and went above and beyond. Kept me informed of everything he was doing and what he found.
Description of Work: AC was not turning on
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Kenn M.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Sean completed a free of charge assessment and recommendations. He advised that this was beyond what his company can do, sent me a detailed work report with photos and asked me to keep him informed in case he could be of further help.
Description of Work: Inspection of a leak in my attic heating / cooling system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher P.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Estimate was professionally done. We found a better deal elsewhere.
Description of Work: Estimate for an AC compressor replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sam K.
10/2017
4.0
heating & air conditioning/hvac
+ -1 more
It was a scam. The price was too good to be true. My AC was not working and all I needed was someone to take a look and see what needs to be fixed. The cost quoted was $59. I even scheduled the appt. But once I called them for something, they said the appt process through Angie's list does not work and the $59 is only for changing the filter or something silly like that and I had to upgrade to the $89. But for the $89, the guy did spend time with me explaining what is wrong and if its worth fixing or not. So, why advertise as $59 with bunch of details that you won't even perform?
Description of Work: I needed my AC to be checked as it stopped working.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$89
Cliff J.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
I'm super glad I took advantage of this offer. James Hayden came out to my house and did a thorough inspection on my furnace that was probably from 1970. He had the tools and equipment to be thorough, and I found him super knowledgeable and friendly. James found very high CO levels in my exhaust and recommended that I not run the system until we got this resolved. For the safety of my family, I'm so glad he had the tool to measure CO levels, and that he identified the safety problem.
Description of Work: I bought Comfort Energy's offer for a furnace tune-up and safety inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anna P.
10/2017
1.0
heating & air conditioning/hvac
+ -1 more
He claimed my heat exchanger was cracked which would be $2500 to fix. Then he said I would probably be better off getting a new furnace. Then he looked under my house and said that I would need new ducts. His total price. $16000.00. I called ABC Heating for a second opinion. passion. said there was no crack. They even looked at the pictures he took and said nothing was there. I I would highly advise that you not use Comfort Energy.
Description of Work: I called to have my furnace checked before the winter season.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$89
Gary B.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Well - there was a 3+ week wait due to busy summer
Description of Work: Replace Air Conditioner and Furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg M.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
The technician arrived to our house and examined our unit to see what was wrong. There was no power running to the unit as it flipped the circuit breaker. The technician told me that due to the age of the unit some parts were bound to fail which is what happened in this case. A few fuses burned out which also burned out a few electrical components that had to be replaced. He explained all the parts that went out and what parts can go out next. He listed all options that were available which I agreed to replace all the electrical just due to the age of the unit. He was very professional and polite and worked with me on a price that would work best for me. He made sure everything was running smoothly after all the repairs were complete and making sure the temperature was matching the thermostat. He even provided information on how to care for the unit and what times and temperatures to use as to not put so much wear on the unit.
Description of Work: Needed repairs done to our A/C unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Lisa B.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
In the middle of a heat wave, a/c went out...emailed 7 or 8 businesses and 5 were 2 to 3 weeks out. This company came out in 1 day and fixed the problem in 1 hour. Prompt, professional, no bullying or scare tactics. i would recommend this company without hesitation. My tech was Johnathon Martinez and at no time did i feel he was going to milk the job or B.S. me. You can believe the ratings for this business.
Description of Work: Replaced compacitor, cleaned a/c unit. Diagnosed and repaired in 1 hour TOTAL. 1 day turn around in middle of heat wave. Needed a service contract for heater and A/C which have had problems off and on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Rani B.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Technician showed up on time, performed a thorough checkup, found the issue.
Description of Work: AC tuneup / diagnosis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
He is great job and explain to me the issues.
Description of Work: A/C check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Carolyn M.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent-- we have no complaints at all - - They even provided free a portable room air conditioner unit to help us because we had to wait a few days on a waiting list- this company was so good it was in demand and we were put on a short waiting list
Description of Work: new A/C put in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine S.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Analyzed the system and explained what was happening, before the work was done only the fan was working on the air pump, after the fix it works just like new.
Description of Work: Repair to air pump, air handler. Analyzed and explained what was going on with the system, gave me some tips on maintenance, the technician walked me through the needed repairs and then did the work, very professional and i am very happy with the work that was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,044
Laurie P.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Daran was able to to fix the problem and set us up with a maintenance plan. The cost of the parts was pretty expensive; but we have a working air conditioner now. Daran was polite, on time and explained the work he was going to do. He put booties on each time he entered our house. We appreciated the work he did.
Description of Work: We needed to figure out why our air conditioner did not work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
KT C.
07/2017
1.0
heating & air conditioning/hvac
+ -1 more
This placed overcharges. I negotiated and they came down to $800, but said that was as low as they could go. Another company gave me a price of $180. They wanted to completely replace the heater, the other company was able to repair my heater.
Description of Work: I just have a baseboard heater in my living room. They said they could not repair it and I needed a new one. I bought the materials so the quote they gave was for the labor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$1,300
Beth K.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Comfort Energy was terrific. Excellent communication, and the professional who came to our house was diligent, thorough, and friendly. We would absolutely use them again.
Description of Work: We needed our AC checked and cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fatima P.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
It was very good. The people were very professional. They were pretty quick at coming to a solution, suggesting what to do and giving me different options. It took a while, a couple of days, actually almost a week.
Description of Work: I used Comfort Energy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Yvonne H.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Air conditioner was blowing ambient air only. Tried to contact my usual HVAC company and they were scheduled out 3 weeks because of the recent heat wave. I called 14 companies to check on availability and Comfort Energy was the only one who had an opening within the week. I confirmed with them and was very pleasantly surprised. They confirmed not only the day and time, but also the exact make, model, ans serial number of the unit to ensure they had all the information they needed. In the meantime, my husband was able to get the unit going by installing a new capacitor himself, which he had done in the past, but wanted to go ahead with the service call so we could have the whole system checked out in case there were other issues. The day before the appointment, I received a text confirming the appointment time. I asked that the service technician call 30 minutes before arrival, which he did. The technician, Nasser Pineda, is a fine representative for his company. He was polite, respectful of both my husband and me, and took time at the start of the service call to go over what he would be doing and how he hoped to provide us with the best service we had ever had. He said that the goal of Comfort Energy was to provide us with service above and beyond expectations. He did not fail us. He even wore booties so that he did not track dirt into the house. My husband followed him around asking questions and he was patient and knowledgeable. Nasser also told us about their yearly service plan which would ensure service checkups before the heat of the summer and for the heater before winter cold months. That, plus the guarantee that we would get priority appointment times even during heavy demand, has clinched our participation. Nasser and Comfort Energy know how to do it right; ensure that the client doesn't want to go anywhere else for their HVAC service.
Description of Work: Air conditioner conked out during the heat wave
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Allan M.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Their tech, Nasser, was on time. He checked the main circuit breaker (CBs not tripped) but then opened a stand-alone box by the A/C that has two cylindrical fuses. One was "blown". He replaced it and the A/C turned on. He then checked the whole system: voltages from the thermostat; coolant level; fan motor operation; temperature difference between an output vent and the intake vent. He gave the A/C a clean bill of health. Nasser is very efficient and quick. Noted that our A/C is old and uses a refrigerant that in two years will not be produced. The replacement will be very expensive. His advice is that if our A/C needs work (i.e. refrigerant) two years from now, if the estimate is over $1000, buy a new A/C
Description of Work: Not unexpectedly (no use for over a year), our A/C refused to start. Checked the main circuit breakers, they weren't tripped but I went through an off-on sequence. So....go to Angies List. Several A rated providers lines were busy or didn't return a message. Comfort Energy did respond and offered a next day (7/20) appointment. $89 for a service call. I took it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters
FAQ
Comfort Energy Inc is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 8:00 AM - 5:00 PM
Comfort Energy Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort Energy Inc offers free project estimates.
Yes, Comfort Energy Inc offers eco-friendly accreditations.
Yes, Comfort Energy Inc offers a 10% senior discount.
Yes, Comfort Energy Inc offers emergency services.
Yes, Comfort Energy Inc offers warranties.
Comfort Energy Inc offers the following services: Light Commercial and Residential Heating & Air Conditioning Repair, Maintenance, Replacement, Design and Installation Services. With our multiple licenses, we offer one stop Special Projects solutions for C20 Heating & Air, C46 Solar, C10 Electrical, and C4 Boiler projects.