If he had really done did his job right he would have known he needed to replace the part the very first time. I think he was kind of taking a chance and that bothers me. I was cold for two weeks waiting for the part to come in. The price was a deal. It is a warranty. You couldn't walk off the street and get that price. I pay a fee each month. The responsiveness is a problem. If you are not 100% satisfied when they come out you need to let them know and call the warranty company and let them know. I called and said there is a noise I haven't heard before and they agreed I could wait until the end of the month and then call them back. They sent one worker he was fine.
Description of Work: He has been out here three times. Everything is fixed it is all running fine. I have a warranty. I have to pay the service fee, but it is only one time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
amina S.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
it went great easy and fast
Description of Work: We called & the tech came out with in hours. they fixed our furnace on the spot.
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Service Categories
Heating and Air Conditioning
FAQ
Same Day heating & air conditioning is currently rated 4.5 overall out of 5.
No, Same Day heating & air conditioning does not offer free project estimates.
No, Same Day heating & air conditioning does not offer eco-friendly accreditations.
No, Same Day heating & air conditioning does not offer a senior discount.
No, Same Day heating & air conditioning does not offer emergency services.
No, Same Day heating & air conditioning does not offer warranties.