Word to the wise: Don't trust Raffin Construction Company! After waiting over 3 years to start a kitchen remodel and giving Bill Raffin a $1,000 deposit (which was cashed the following day) our job is still not complete. Along this journey, we met many fine and reputable business owners who we highly recommend, namely: Millbrae Furniture (Don and Larry are the best and most honest men you'll ever work with), Mahoney Floors (especially Mrs. Mahoney and her daughter, Erin), Castle Kitchen and Bath (Sammy Rigling is so knowledgeable with cabinetry and kitchen design), All Natural Stone (ask for Yelena), Minicianni Plumbing (Jim) and Ideal Electrical (Tony). They are outstanding and I would give them all an A+. Please support these local businesses. When it comes to Raffin Construction Company, we received poor workmanship and uncompleted work. I know many of you in the area have dealt with Bill since he is homegrown. That is why we trusted him. He lives approximately 10 minutes from my house, and he will not come to see the final work. If you were a business owner, wouldn't you want to see and take pride in the workmanship of your crew? Many of the above businesses mentioned have come over and taken pictures of their product and our kitchen, or have asked to come see the end result. NOT THE CONTRACTOR!! This is not about money since we paid him for most of the work before it was completed. His contract wasn't valid to us as we wanted some changes before we started. He told us he didn't have time to write up a new contract and he would make adjustments along the way. During the process, we were threatened with him quitting and a lien against our property for his unfinished work. Bottom line: I am very disappointed that a local boy who you will see in the neighborhood couldn't stand behind his own work. He is a wolf in sheep's clothing. When he meets you, he's super nice. Once the job has started, he turns into a wolf. Our custom made cabinets are forever damaged because his crew did not know how to install them. He charged us additional fees for it. The cabinet maker has been in business for over 50 years; I don't think he should blame this reputable and stable business for his crew's lack of knowledge. We have painting holidays that he will not even address much less fix. He was too interested in suing us for his money (which he received) than completing our job to the end. He charged us over 20% of his "voodoo math" quote. Why bother giving us an estimate when it wasn't even close to what we agreed upon??
Description of Work: Kitchen and laundry room remodel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65,000
edward M.
02/2013
5.0
plumbing, remodeling
 + 0 more
I used them probably in November. The owner of the company is Mr. Bill Raffin. I had them do a remodel for me. They put in a laundry room. The scope of the work was quite more than just the laundry. They did a lot of extra things for me, they redid a garage, did a lot of work in the garage, there was electrical work that was done, plumbing work that was done outside of the scope of those two jobs. So it is probably not fair to say that the laundry room was done in that price. They did a lot of work. They were extremely reliable, which I know is unusual. They came in when they said they would. They did what they said they were going to do, but they served in the cost. Mr. Raffin is a general contractor basically, he does work himself but then for the work he does not do he brings in really good subcontractors. So he is working as a general contractor/builder and he works with really good subcontractors. I think I cannot say enough about him. He is awesome to work with. His quality work was really good. They cleaned up everyday, before they left. Mr. Raffin really is particular about that. His guys made a point of telling me that he is really tough on them about that, when they leave everything has to be perfectly clean everyday.
Description of Work: I used Raffin Construction Co Inc for remodeling and putting in a laundry room, and much much more for my house.
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Service Categories
General Remodeling,
Plumbing
FAQ
Raffin Construction Co Inc is currently rated 3 overall out of 5.
No, Raffin Construction Co Inc does not offer free project estimates.
No, Raffin Construction Co Inc does not offer eco-friendly accreditations.
No, Raffin Construction Co Inc does not offer a senior discount.
No, Raffin Construction Co Inc does not offer emergency services.
No, Raffin Construction Co Inc does not offer warranties.