Get matched with top appliance repair pros in Mi-Wuk Village, CA

"They were very accommodating to My time. They called me immediately and arranged to come the next morning on time. The repair man had a challenging time Moving my refrigerator. He worked slowly and steady apologized for taking so long. My refrigerator stopped working he showed me that the compressor was fine. it was the fan needed to be cleaned. Their price was fair and they told me toward the end what the cost would be. I would definitely recommend them and if I need another appliance fixed I would surely call Them refrigerator stopped"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"I ordered a part and ended up not using it as that was not the problem with the washer. They have a return policy, which I followed, only to be told I could not have a refund because the part appeared to have been attempted to be installed. This is not the case. In fact, the part was never removed from the box. They either sent me a used part or use this excuse to keep the consumer's money. Either way, it's a scam, they now have my $100 and the part."

"I had to put at least one star as they did show up. Firstly, I am a retired General Contractor and very knowledgeable and skilled in the plumbing trade. A very good elderly friend (past client) contacted me and advised that her mainline sewer was backing up. I use to rent a rooter and clean her lines. Generally I was very successful. Sometimes, a better machine was required. I had a good friend who had a plumbing business who would bring his (better) machine to clear the back-up. Doing the job for $150. But; like me, he was old and retired. Knowing my friend was stressed about the back-up (she had a tea party scheduled for later that day); I made a couple calls. The receptionist at Walker's Sierra Plumbing gave me the best option, She could send out a plumber and take care of the blockage. She told me it would be $180 ... not an estimate or rough quote; she specifically said $180. I accepted this for my friend as I knew she really wanted it done now! I always am there for her and made sure I would be there when they worked on clearing the back-up. The tech showed up and immediately started to root the line. I noticed right away he as not using the right cutter for roots, he was using a bit that is normally used for pulling out toilet paper, et al. ( I explained to him that having done this many times, that it was a root problem ... he would need the root cutting bit). He took my advice and placed the needed bit on the rooter. It took him several attempts (I told him it would take a few passes). While he worked we chatted. He told me he was not a Plumber; he was the company maintenance person. The company was training him to take on plumbing duties. It took him quite awhile (over two hours to do a simple rooting). I additionally told him that we had a smaller clean-out that would need a pass with a smaller machine, as it would choked as well. He stated he would. He finally got a good flow out the mainline after several attempts with me doing the Gopher work. I assumed that he ran the smaller drain I had directed him to. After his completion; I was handed an invoice for almost $400! I was shocked, I told him that he would have to present the invoice to my friend; which he did. Of course she paid, but she was shocked as well. But happy the backup was mitigated ... the tea party went on as scheduled. Later that evening she did some dishes and the sink backed-up. The trainee Plumber never cleaned out the small drain. She contacted Walker Sierra Plumbing via email to advise that they had not completed the job. She also contacted me; which I told her to contact the company via phone the next morning ... she did. A different technician (I have no idea of his skill level) showed up at a reasonable time to complete the job. Know that I was not there to observe at this time. I got a TEXT from my friend who told me that the technician had broken his "rooter" and the bit was stuck inside the pipe. She was told that her plumbing was probably cracked; which caused their tool to fail and break off. He told her that the previous employee probably cracked the pipe. I personally have seen these break from fatigue. Additionally, I have had cutters de-attached inside the pipes. [He] attempted to send a camera down the pipe to locate the bit and see what may have caused the bit to break off. He was unsuccessful. He then stated he would have to dig up the pipe to get to his bit. I said go ahead (know that I was assuming this was no-charge to my friend). However, I was sketicle enough to contact their main office and check. I was immediately told this was her responsibility. Regardless; without evidence, my friends plumbing was to blame and they were determined to rescue the lost bit at her expense. I immediately shut down the digging; knowing they were probably charging over $150 an hour. I explained to my friend that we could get this done without them ... and for a lot less. My friend was billed another $257 for nothing ... AND the plumbing company has not retrieved their tool. Needless to say we will not be using this company again."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."