They are generally nice people, but the level of expertise changes depending on who is working, so I get different answers each time I go. One of the staff actually gave me the wrong dosage amount because she didn't believe me that my pool was the size it was (their computer was down), so I paid that money for chemicals and it didn't work. They have an agreement you can sign that promises to keep your pool blue, but I haven't had much luck with that.
Description of Work: I have had trouble with my pool turning green for several years. Each time, I am sold expensive chemicals they promise will fix the pool. After all of that (several times) they tell me that I need to empty the pool (this has happened several times) and can't tell me why I have to and my neighbors don't. I started using a different chemical to support my chlorine, which has worked so far (pool doesn't turn green). But, I was not happy with the customer service overall and will be going to another company. I have used Leslie's for at least 20 years.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Tom R.
07/2013
4.0
pool cleaners
 + -1 more
went fine, one man del .filter and installed it in aboyt 2 hrs. del man was not able to provide operating instructions,however operation is fairly simple.
Description of Work: deivered & installed new sand filter for swimming pool.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Gloria L.
07/2012
5.0
pool cleaners
 + -1 more
They're good. Their staff is knowledgeable, friendly. They have the items that I'm looking for at least 95% of the time. They're kind of pricey in their supplies, but the price evens out with the convenience.
Description of Work: I used them to buy pool supplies.
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Service Categories
Pool and Spa Service
FAQ
LESLIE'S SWIMMING POOL SUPLS is currently rated 4 overall out of 5.
No, LESLIE'S SWIMMING POOL SUPLS does not offer free project estimates.
No, LESLIE'S SWIMMING POOL SUPLS does not offer eco-friendly accreditations.
No, LESLIE'S SWIMMING POOL SUPLS does not offer a senior discount.
No, LESLIE'S SWIMMING POOL SUPLS does not offer emergency services.
No, LESLIE'S SWIMMING POOL SUPLS does not offer warranties.