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The Computer Doctor

Computer Repair, Website Design & Development

About us

Complete technical support for small businesses and homes.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Devirusing, repair, data recovery, security, backup, websites, hardware troubleshooting, upgrading, networking, etc.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Margaret R.
09/2015
5.0
computer repair
  + -1 more
We called Sue to come to the house because of suspected virus/malware on a 4 year old PC and to optimize a new Windows 10 PC. Also we needed help with 2 laptops. Sue was very organized, efficient, knowledgeable and helpful. She found & eliminated 2 viruses on the old Windows 7 PC, set up the wifi on the laptops and the old computer. Very helpful with customizing the new Windows 10 PC. Gave us useful advise on a number of things including browsers and internet security. The next day we couldn't get the printer to work with one of the computers & she straightened it out by remote control. About a week later, Sue helped me by remote control with another computer in a different location. Sue is very intelligent and patient and very good to work with.
Description of Work: A lot. Removed viruses/malware, optimized set up of a new computer & helped connections of 2 laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Francesca F.
07/2014
5.0
computer repair
  + -1 more
sue was very fast, very knowledgeable, was a pleasure to work with. she cleaned up my father's computer remotely, did a great job. we'll call her every time.
Description of Work: removed trovi browser and other malware and did clean up and added antivirus program

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

frank S.
09/2013
5.0
computer repair
  + -1 more
she is very quick and very thorough extremely well trained. has computer and engr degrees
Description of Work: eliminated a virus transferred software from old computer contacted firms for new software for windows 8

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

    Contact information

    1854 Doris Dr, Menlo Park, CA 94025

    www.suekayton.com/computerdoctor.htm

    Service hours

    Sunday:
    10:00 AM - 10:00 PM
    Monday:
    9:00 AM - 10:00 PM
    Tuesday:
    9:00 AM - 10:00 PM
    Wednesday:
    9:00 AM - 10:00 PM
    Thursday:
    9:00 AM - 10:00 PM
    Friday:
    9:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development

    FAQ

    The Computer Doctor is currently rated 5 overall out of 5.

    Sunday: 10:00 AM - 10:00 PM

    Monday: 9:00 AM - 10:00 PM

    Tuesday: 9:00 AM - 10:00 PM

    Wednesday: 9:00 AM - 10:00 PM

    Thursday: 9:00 AM - 10:00 PM

    Friday: 9:00 AM - 10:00 PM

    Saturday: 10:00 AM - 10:00 PM

    The Computer Doctor accepts the following forms of payment: Check,PayPal
    Yes, The Computer Doctor offers free project estimates.
    Yes, The Computer Doctor offers eco-friendly accreditations.
    No, The Computer Doctor does not offer a senior discount.
    Yes, The Computer Doctor offers emergency services.
    No, The Computer Doctor does not offer warranties.
    The Computer Doctor offers the following services: Devirusing, repair, data recovery, security, backup, websites, hardware troubleshooting, upgrading, networking, etc.

    Contact information

    1854 Doris Dr, Menlo Park, CA 94025

    www.suekayton.com/computerdoctor.htm

    Service hours

    Sunday:
    10:00 AM - 10:00 PM
    Monday:
    9:00 AM - 10:00 PM
    Tuesday:
    9:00 AM - 10:00 PM
    Wednesday:
    9:00 AM - 10:00 PM
    Thursday:
    9:00 AM - 10:00 PM
    Friday:
    9:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM