Tatom Flooring

Great. would do it again

unknown

He was very professional, was down to earth and he recommended some things typically that would save me costs but also would improve appearance of the job.

unknown

Mr. Tatom always kept me updated. He responded quickly to any of my questions and concerns. He showed up when he said he would. I live in a small area and when I began asking around for a good wood floor installer and Mel Tatom was the name always given. He does beautiful work and I have already recommended him to anyone I know looking into wood floors. Mel is true to his word. He came when he said he would and I always told me when he would be returning. He treated me as if my time was just as important as his own. When the job was finished I notice a small problem with a door not opening and clearing the wood threshold. Mel came right out and solved the problem. Mel is very knowledgeable and easy to talk to. I would not hesitate to highly recommend Mel Tatom. I feel we are very fortunate to have a man of his caliber in our small area. I'm hoping he can and will find the time to sand and stain my deck.

One of the first things that impressed us was Mel's initial consultation. We had three different companies come out and he, by far, took the most time and asked the most questions-many of which we hadn't even thought about. His measurements were precise and he showed real insight into what we could and couldn't do with our floors. We had other friends who had their floors finished recently and when we told them we were thinking of Mel, they said that he had done theirs and that he was a perfectionist who worked quickly and completely. Seemed like a great recommendation to us, especially considering these two are both engineers well known for their own precision. After that, Mel showed up when he was supposed to and did the work in the time he said he would at the price we were quoted and cleaned up everything as well. Can't ask for much better than that, right?

He replaced two of the boards with what appears to be white oak flooring directly in front of the cabinets, in a place that is very noticeable. The rest of the flooring are golden oak boards. They all match except these two. He became angry and said he bent over backwards to help us. I asked him to replace them, he said he can’t do that, he has already ripped them out. He said after years, it will get better. He has to come in and put the last coat of poly on it tomorrow. I have a contractor coming over tonight to look at the boards and give me his opinion. The craftsmenship is beautiful, it's just that these two boards do not match the rest of the flooring.