They did a pretty good job. They were average in professionalism. They could have been a little more professional, but they certainly were not bad. They did what they did and finished it on time. The price they charged me was also fine.
Description of Work: I used Smith & Smith Locksmith during April last year. We bought a house and we had them change all the locks. It was a slightly difficult job as I had already bought the locks and wanted them all rekeyed to the same key. One of the locks was difficult to redesign or get it open.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
punctuality
4.0
Yes, I recommend this pro
$105
Patty J.
08/2008
4.0
locksmith
+ -1 more
They did a really good job.
Description of Work: They installed 4 latch locks and 1 deadbolt. I asked them to match the metal color because I have 2 different ones and they did.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Gary M.
03/2008
5.0
locksmith
+ -1 more
Very professional. We set a date & time for the work to be done and they arrived precisely when they said they would. Installation was exactly what we asked for. They cleaned up afterwards. I would not hesitate to call them again.
Description of Work: Installed two deadbolt locks - one on the front door and one on the laundry room door. Also rekeyed new and existing locks so that only one key is needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Kara H.
07/2007
5.0
locksmith
+ -1 more
When I called for an appointment they were very nice on the phone. The crew was in a car accident on the way to my appointment and they immediately called to tell me they would be late. They did not have all the necessary parts, and I had another appointment coming up, so we agreed they would come back in a couple of hours and they were right on time. They were quite friendly and completed everything as I requested. I was very pleased and would definitely use them again.
Description of Work: Re-keyed or replaced 9 knob and deadbolt locks at my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Helen R.
06/2007
5.0
locksmith
+ -1 more
He arrived at the appointed time, did his work efficiently and we were satisfied with the quality of it.
Description of Work: He repaired a broken front door handset & installed a privacy door handset in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
09/2005
5.0
locksmith
+ -1 more
THEY WEREN'T VERY FRIENDLY TO US. THEY DIDN'T EVEN TALK TO US. THEY WERE NOT PRECISE WITH THEIR WORK EITHER. THEY WERE REALLY MESSY AND OFF ON THE LOCK.
Description of Work: WE NEEDED A BETTER LOCK FOR MY MOM'S BEDROOM. WE CALLED THEM AND THEY CAME OVER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
09/2005
5.0
locksmith
+ -1 more
THEIR TIMING WAS PERFECT AND THEY DID A GREAT JOB AND THEY WERE VERY KIND AND FRIENDLY. I WOULD REALLY HIRE THEM NEXT TIME I NEED A JOB DONE FOR LOCKS OR KEYS.
Description of Work: THEY REPLACED THE LOCK ON ONE OF MY DOORS. THEY ALSO DUPLICATED KEYS FOR THE NEW LOCK SO THAT ALL OF US WOULD HAVE A KEY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
09/2005
5.0
locksmith
+ -1 more
THE LOCKSMITH CAME OVER RIGHT AWAY. HE WAS POLITE AND DID THE JOB WELL. HE DID WHAT HE WAS SUPPOSED TO DO. HE WAS EXTREMELY NICE AND I WOULD HIRE HIM ANY TIME!
Description of Work: THE LOCKSMITH CAME OVER AND OPENED THE DOOR THAT I HAD LOCKED MYSELF OUT OF. WHEN HE GOT THE DOOR OPEN HE GOT THE KNOB BACK TO HOW IT ORIGINALLY WAS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19
STEPHANIE H.
09/2005
4.0
locksmith
+ -1 more
THEY WERE NICE ALTHOUGH THEY WERE NOT THAT FRIENDLY. THEY DID A GREAT JOB ALTOGETHER HOWEVER. THEY WERE MOSTLY PROFESSIONAL. THE PRICE WAS GOOD THOUGH.
Description of Work: WE WENT TO THEM AND SAID THAT WE NEEDED A LOCK. TWO WEEKS LATER THEY CAME AND FIXED OUR LOCKS INSIDE OF OUR HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$35
09/2005
5.0
locksmith
+ -1 more
THEY ARE PERSONAL FRIENDS, AND MY EXPERIENCE WITH THEM IS REALLY GOOD. THEY ARE REALLY GOOD. THEY ARE THERE RIGHT AWAY. THEY ARE ON TIME AND FRIENDLY.
Description of Work: THEY CHANGED THE LOCK FOR THE WASHROOM DOOR AND THE LOCKS FOR THE WASHERS AND DRYERS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony M.
07/2005
3.0
locksmith
+ -1 more
TEHY WERE POLITE AND TO THE POINT BUT WORK WAS NOT STABLE. IT LASTED FOR A WHILE BUT THEN IT NEEDED TO BE REPAIRED LATER, SO THERE WAS NO POINT IN HIRING SMITH AND SMITH LOCKSMITH.
Description of Work: THE FRONT DOOR WAS NOT LOCKING. THERE WAS A DEADBOLT AND LOCK WERE REPLACED DUE TO WEATHER DAMAGE.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$145
01/2005
4.0
locksmith
+ -1 more
THE MAN WAS VERY KIND AND HAD A FRIENDLY SMILE. HE WAS ABLE TO FINISH THE JOB IN LESS THAT THE TIME I EXPECTED. HE DID A JOB WELL DONE.
Description of Work: DUPLICATED A KEY.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
12/2004
4.0
locksmith
+ -1 more
THE LOCKSMITH WAS ON TIME AND REASONABLE ON PRICE. VERY POLITE.
Description of Work: LOST KEY OF A CAR. REMOVED IGNITION SWITCH AND BROUGHT TO SMITH & SMITH FOR RE-KEYING. AFTER SEVERAL HOURS THE KEY WAS MADE AND PUTTING BACK THE SWITCH, THE CAR WAS USED AGAIN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2004
5.0
locksmith
+ -1 more
THEY WERE ON TIME AND DID A GOOD JOB.
Description of Work: NEW LOCK SET FOR DOOR AND KEYS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
SMITH & SMITH LOCKSMITH is currently rated 4.5 overall out of 5.
No, SMITH & SMITH LOCKSMITH does not offer free project estimates.
No, SMITH & SMITH LOCKSMITH does not offer eco-friendly accreditations.
No, SMITH & SMITH LOCKSMITH does not offer a senior discount.
No, SMITH & SMITH LOCKSMITH does not offer emergency services.
No, SMITH & SMITH LOCKSMITH does not offer warranties.