Evergreen Appliance/Air

It went well he was able to resolve the issue rather quickly.

Instead of charging me to come out there, Steve talked me through the process of removing the old cooktop over the phone. Didn't charge me a dime. Was helpful and courteous and professional. Will definitely call Steve again the next time I need something along these lines.

Ordred the ice maker on the 6th, returned to install new ice maker on the 7Th. Ice maker was making ice with in 6 hours..

unknown

Excellent service. Being a Saturday, and the fact that we expected guests for a dinner party later that evening, we were quite panicked that we would be working out of ice chests. I phoned early in the morning and received a call not too long later. We were delighted that the service technician was available and could see us that very morning. It's important to note that I made no less than five phone calls to highly rated appliance repair services. One of them answered the phone, but could not make it out until Monday. I left messages for the remainder, and not one has yet called us back. So, I'm very thankful Steve was available. He called prior to showing up to let me know he was en route. He arrived punctually within the time frame he promised. When he arrived, Steve had his tools and was ready to go to work. He began with a quick interrogation about the nature of the problem, history, etc. It's turns out, our problem was much more simple and easy to fix than I had hoped. Honestly, with as little as we know about refrigerators, it would have been very easy for a less honest person to take advantage of us and fake a need for a much more expensive repair.