Suntrek Solar Pool

I was looking forward working with this company but.... My first appointment was scheduled on Monday, August 3rd in the morning, when nobody showed up I called and was informed the estimator was completing a job in another city could arrive later that morning. I arranged a 2nd time on the same day later in the day and again nobody showed up at the time agreed, I had to call again to find they were running late but just about to finish the job they were doing and could show up in about 30 to 40 minutes later than the original time. I was also told they can't commit to a time and I had told her I was available for the balance of the day - Not true; First I was never told about any window of time - had they told me that I would have fully understand the situation. Secondly, I stated I had conference calls throughout the day and my last meeting ended at 2 pm. This doesn't mean I have nothing else to do or other places to go. The problem with the new estimate, they were leaving in rush hour traffic and coming south at 3pm so actually her estimate was again wrong because they would have been delayed more than 40 minutes. Finally, had this company actually took the time to call me first I wouldn't be writing this negative review.

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From start to finish was fast and efficient.

I first want to say, that I own my own Air conditioning business and i am very picky. The sales man was very professional and was not pushy at all. He answered all my questions and i had a lot of them. When the install date arrived, I received a phone call from there office that they are on there way. When the crew arrived, Ryan explained in detail exactly was was going to happen, every thing he said went as plan. Ryan had to trench under cement to run the piping, after that they were installing pipe, valves, digital thermostat, low voltage wire, solar panels on roof top, brackets, they even spray painted the pvc piping and matched the exact color of my house. They even cleaned up, they left no mess. When they were all done, Ryan explained and showed me how to work the thermostat. There were a total of three workers, I did not mention the other two guys yet, I do not remember there names, sorry, but they were also great people and great workers, I even had some technical questions for them and they were able to answer all of them. Every body involved with this project were very polite, professional and clean. awesome job, highly recommend. My swimming pool is about ten feet deep, my pool would never get over 75 degrees, even on a 100 to 105 degree day. Now my pool gets 90 to 95 degrees. Thank you so much .

They were very good at testing and making sure everything was good and working properly. They were good, and their price was very reasonable. I got excellent service from them, and everything is working very well. If I had a problem, they would come the same day to help fix it. They would always call to tell us when they would be here.