RIGHT AWAY CONCRETE

Second truckload of concrete was delivered "hot". Order by customer required that second truckload of concrete was suppose to include recover agent to slow down the cure process for stamping. However the concrete cured twice as fast as the first load which had no recover agent. The concrete was to be stamped but the concrete was already curing and by the time the stamping was done the concrete was cracked and with very little visible stamp image. The finishers were very upset and could not figure out why the concrete mix was so poor. We asked Mike Hendrickson who is the manager to please stop by our house to take a look at the bad concrete. It took 2 weeks for Mr. Hendrickson to stop by our house. Then Mr. Hendrickson blamed the bad concrete on the weather. Poor excuse in our opinion. Weather was low 80s and not windy. The first truckload had almost twice the amount of concrete and turned out fine. The second concrete pour was so bad that we had to tear it out and redo the work and the worst part is that we could only use Right Away Mix because we had to match the color! We had hoped that at least Mike Hendrickson would agree to pay for the concrete mix only but that did not happen. We feel that the quality of concrete was bad and that Right Away is unresponsive. In addition to the bad concrete mix they were also short on the second load by .5 cubic yard and they made us pay for it! Best to stay away from this concrete company. They are not professional and do not care about their customers.

RIGHT AWAY CONCRETE WAS VERY PROFESSIONAL. THEY SET UP THE APPOINTMENT WELL IN ADVANCE, AND SHOWED UP ON TIME. THEY WERE DONE IN RECORD TIME AND THE CONCRETE LOOKS GREAT.