About us
Business highlights
28 years of trusted experience
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.7130 Reviews
Showing 76-100 of 130 reviews
Kuldip D.
06/2018
Good job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Elton W.
06/2018
I had a lot of trouble getting someone to call me back at first, but discovered the phone # they have on this site is out-dated. The technician was super helpful and very patient with my many questions. HIs team did a great job installing our tankless water heater and water filter. Recommended!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Kathleen B.
06/2018
They were great I had hot water in less than 30 minutes they made me feel comfortable and knew what they were doing. If there were 10 stars I would give it to them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
J W.
05/2018
My water heater broke in the evening and my family was without hot water. But First Class Water Heaters hooked me up with a new one, literally, and fast! The name says it all! Good people that did a great job! Thanks again!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Louise Z.
04/2018
The water heather was installed incorrectly, and was rejected by the County builder inspector. They left us in very dangerous situation had we turned on the eater heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Jean-Henry B.
04/2018
Very fast service. They came in for an estimate within 1-2 hours of our first call. Scheduled the work for next day and it finished installing a new hot water boiler (and getting rid of the old one) in around a couple of hours.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Ram V.
03/2018
Service was good and showed up on time. Repair man was courteous and knew what he was doing. A little bit pricy, paid $250 to replace a faulty thermostat on our 6 year old Rheem water heater. Overall I am satisfied with their service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Richard P.
02/2018
After our existing tankless heater failed, they came out same day to evaluate the situation and propose replacement plan for following day. Work was completed on time and in professional manner.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Kelly O.
02/2018
Our water heater broke on Saturday. They came out on Sunday and replaced our old system with a brand new one. Appreciated their willingness to come out on Sunday.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Mike M.
02/2018
Charles was on time, friendly and knowledgeable on my repair. Same day service, thanks, First Class Water Heaters Inc.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Angela L.
02/2018
Scheduled 1-3, but then they had to change to 3-4, and then did not arrive until 5:10. Other than waiting around all day, the service was good. Answered my questions, gave me photos of work done under foundation, and checked for leaks. Quick service, and offered to come back should anything not work properly.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
paul f.
02/2018
The only negative part is the fact that I couldn't get them to confirm a specific time that they were going to be at my house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Vila S.
01/2018
Came early & did install like pro.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Barton B.
01/2018
Enrique was a pleasure to have in my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
vera h.
01/2018
Came early, neat, nice, and explained everything
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Harold B.
12/2017
Very friendly tech, explained the whole process in detail. Gave me a choice, didnât try to sell me a product
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Rita B.
12/2017
They were very professional and efficient.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Thomas S.
11/2017
The person assigned the water heater job also check out all of the local plumbing systems to see if there could be any potential future problems and provide me his findings and recommendations without additional "inspection" charges
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Julia L.
11/2017
The project went very smoothly. They took the time to do it right and it was a very good install. They even came back after leaving to find a ladder on the same day to ensure a one day delivery. And, they arranged the pipes to ensure I had maximum closet space.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Erwin R.
11/2017
quick and direct
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
RT H.
11/2017
Responded promptly and completed the repair in short order. Courteous.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Shah B.
10/2017
The techs were competent . Charles explaining all procedures clearly. The job took longer than expected due to difficulty finding the parts for the pump.i am very satisfied with work and I recommend to friends and family.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Scott A.
10/2017
Shop arround for estimates, they were very expensive
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Nesh M.
10/2017
Very courteous and professional service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Joe P.
10/2017
Good job
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Contact information
1155C Arnold Drive, Unit 116, Martinez, CA 94533
Service hours
Monday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
ClosedSunday:
ClosedLicensing
Licensed*
Trade License Number
1024238
Trade License Locale
CA
Trade License Expiration
03/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
heating & cooling contractor
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
First Class Water Heaters, Inc. accepts the following forms of payment: CreditCard
Yes, First Class Water Heaters, Inc. offers free project estimates.
No, First Class Water Heaters, Inc. does not offer eco-friendly accreditations.
No, First Class Water Heaters, Inc. does not offer a senior discount.
No, First Class Water Heaters, Inc. does not offer emergency services.
No, First Class Water Heaters, Inc. does not offer warranties.
Contact information
1155C Arnold Drive, Unit 116, Martinez, CA 94533
Service hours
Monday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
ClosedSunday:
Closed