First Class Water Heaters, Inc.

Installed storage water heater tank. Fast, efficient, good price.

He was very thorough and worked until it was solved. Ended up being more then one thing wrong. Was not our water heater needing to be replaced as we thought.

I would highly recommend this company. I contacted them and asked for a quote on replacing my water heater. We scheduled an appointment for a 9:00 to 11:00 window the next morning. Joe, the repairman, arrived promptly at 9:00 the next morning. He looked at my old water heater, and we discussed my options. He gave me at quote for the installation of the new water heater. His quote was the lowest one of the three I had collected. I asked when we could schedule a time to do it, and he said, "Right now if you want". I agreed. He then asked if I had any preferences on brand of water heater. I said I didn't. He explained the three brands they use and why they use them, and made a recommendation of the brand he felt would be best for my situation. He left to pick up the water heater from their supplier and an hour and a half later the new water heater was installed. Joe was kind, informative and professional. He took the time to listen to my questions and concerns. Thank you for your service and expertise.

My pilot light went out and they restarted the water heater and then educated me on when to tell if a water heater needs to be replaced. No heavy selling. Thoroughly professional.

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On time, knowledgable, didn't oversell.

Timely arrival, courteous and professional. Explain and educate before doing the job. Thank you

David is a FirstClass person as well as a GM.

They showed up over 2 hours late to their original stated time. They did good work and explored future options for us. I appreciated their over all response time to my needs.

The service technician was awesome. I went without hot water on my tankless water heater for 4 days. After four plumbing companies and plenty of dispatch fees. These guys walked in and within 20mins I had water. Thank you for dedication to delivering great service.

The installer was an expert. Excelled at knowledge of the product, very skilled and efficient in the installation, and the finished quality of the work was top notch. Based on my point of contact with the technician, I was very confident to start and highly satisfied at the completion. I give the installer 5 stars, 4.5 starts as I believe the price was competitive but near average market, and 4 stars for the ownership as we had a small quirk and the initial stance of the company was not as favorable. In the end, good company, great installer, and we got what we needed in a fast, 24 hour service.

Pd. $250 more than quoted for installation. Prior install was 12 yr. ago , cost more than quoted then also. Always expect that when buying appliances - low ball quotes will suck you in, end up paying market anyway..

Professional, arrived on time

Overpriced--I found I could have gotten the job done for $100 less than what I was charged, but I am a woman of my word -- I told the tech on first visit I would go with his company after he ordered the part. Lesson learned.

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The tech was efficient, on time and friendly. I was able to pay remotely as I wasn't at the location. Very quick service and flexible, accommodating.

The workers were professional, friendly, knowledgeable and quick.

Phenomenal service. Exellent customer service. Great work. Unbelievable price. Thank you being honest and reaching us as well on general upkeep of our hot water heater. Overall an amazing experience in a time where that is hard to find.

Great work, stayed with the job until he finally found where the line was plugged. Appreciate the determination.

David and Francisco arrived same day and within the hour time frame given. They were knowledgeable, quick, clean, friendly. I thought the price was fair and bought an extended warranty for good value. I would definitely use them again!

That's how you do it. Price right, service good and Install quick. Thanks so much.

Was on time friendly an knew what he was doing

They did the work on the same day! It was very good to have the work done by lst Class Water.

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It was the end of his day, but came to my house the same day I called and fixed it. He was fabulous!