First Class Water Heaters, Inc.

heating & cooling contractor

About us

We are dedicated to providing our clients with the very best in service, installation and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long term relationships with our clients and guarantee your satisfaction.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 26-50 of 130 reviews

Joseph S.
12/2019
5.0
Great experience. Quoted the most reasonable price from the bidders. Got the replacement done quickly and efficiently. Couldn’t be happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
12/2019
5.0
Quick response time from contact to installation. The water heater started leaking Sunday morning. They arrived as scheduled Monday afternoon. It helped that I told them the leaking water heater was 31 years old and needed to be repaired, not just diagnosed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen V.
12/2019
5.0
Great service and work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg R.
10/2019
5.0
very professorial and did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joanne H.
10/2019
5.0
Professional/friendly. Responded quickly to my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cassy P.
10/2019
5.0
On time, answered all my questions, gave fair pricing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul T.
10/2019
5.0
Jaymie first visited to review our need for correcting a pre-existing faulty installation of a tankless water heater. He grasped our concerns at once, joined us in brainstorming a relatively simple solution, and produced a financially reasonable bid on the spot. We accepted it as far more reasonable than other bids. He arranged to have the work performed by his company within a few days. At the appointed time, Jaymie himself arrived to do the job, which pleased us greatly since he already knew exactly what needed to be done, making it unnecessary to brief a new workman. He is a very competent, friendly, and helpful person. We would not hesitate to call on him for any future plumbing needs.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adrian O.
10/2019
5.0
Great service. Responsive. Great Value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hugo A.
09/2019
5.0
I would like to point out that their timing on the response and service was much more than I expected. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
08/2019
4.5
Great service and price. They came ready to descale my tankless water heater and knocked it out in about an hour. highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Raj N.
08/2019
4.5
work was professional and response was good

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Thomas M.
08/2019
5.0
Once info was placed into app I received 3 calls with 3 minutes. Decided to use First Class water heaters, Inc. They gave me the earliest window, which was important because I to shut off the water main to stop the water heater leak. I opened a claim thru my home warranty folks and it just so happened they sent the contract to First Class Heaters, Inc. As well. I received a call from their office stating my home warranty people gave them the contract. It all ended up working out better than I could have hoped. FRANCISCO arrived 30 mins into my window. He came fixed the problem, examined to me what happened and gave me a lot of info regarding the water heater and gas line in my home. He was polite, friendly, efficient, cleaned up the water best he could, and checked to make sure everything else was tip top with the water heater. Overall, as a first time homeowner experiencing a emergency like this I couldn't have asked for a better outcome. I was able to go on with my day due to the prompt service. The Home Advisor app and First Class Water Heaters, Inc. Came through for me in the clutch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Byron W.
07/2019
4.0
Technician was knowledgeable and professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lynne H.
07/2019
5.0
Enrique was wonderful and identified my issue. He was prompt and efficient and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dally a.
05/2019
5.0
They were responsive and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Steve J.
05/2019
5.0
They came back for free after the job and re-lit the pilot of our water heater, which I appreciated, and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sondra S.
04/2019
5.0
I needed my annual service. Jayme Perez was timely, professional and I will request him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald V.
04/2019
5.0
Fast, friendly and lots of experience. Knew what needed done and did it with our any hassle,.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Woody C.
04/2019
5.0
Very professional and courteous. Great attitudes by all from the boss down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony M.
04/2019
5.0
They go out of there way to make the customers happy. I had a question and concern and one of the owners (Dave) came right over to address my question and concern. He was able to take care of it on the spot. They are very customer service driven ,this is something hard to find now a days .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel R.
03/2019
5.0
Identified the problem immediately. Had the part to replace on my water heater in his van. Done in 15 minutes with a very fair fee. I could not be more happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dallas B.
03/2019
5.0
They did a really nice job and were friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John W.
03/2019
5.0
They responded to by emergency, removing and replacing a 100 gallon water heater on the roof of a 3 story condo. Not easy, but rushed through with crew, replacement heater and crain all on Saturday. Couldn t be happier with their effort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1155C Arnold Drive, Unit 116, Martinez, CA 94533


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1024238
Trade License Locale
CA
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

First Class Water Heaters, Inc. accepts the following forms of payment: CreditCard
Yes, First Class Water Heaters, Inc. offers free project estimates.
No, First Class Water Heaters, Inc. does not offer eco-friendly accreditations.
No, First Class Water Heaters, Inc. does not offer a senior discount.
No, First Class Water Heaters, Inc. does not offer emergency services.
No, First Class Water Heaters, Inc. does not offer warranties.

Contact information

1155C Arnold Drive, Unit 116, Martinez, CA 94533


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed