Advanced Trenchless

Outstanding!

They did a camera inspection and determined that I might not need to replace the pipe, and recommended a hydro-cleaning first. They sent someone out the next week to clean out debris in the pipe. I was happy to learn the pipe is now functioning. I really appreciated their professionalism and willingness to suggest an option that saved me thousands of dollars. I would definitely recommend them and will call on them if I need any kind of external pipe-work done.

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The tech realized the line problem might actually be with the city. He was tenacious after first thinking he wasn't going to get my line cleared. He did not give up and voila! He successfully cleared the line. The City also came out and cleared their end as well. Advanced Trenchless saved me thousands of dollars. He also ran a camera and investigated the sewer line. I was more than pleased with this. I found these folks through Angie's list. I don't recall the Tech's name but he was a superstar. Very professional and thorough. I have recommended these folks to others already.....

They scheduled a service over MLK Day, then cancelled an hour before. When they rescheduled, they did show up on time and were courteous personally. However they left a mess in the yard and left no instructions on when it would be cleaned up. Even when they did pick up after their mess, they didn't leave the site as they found it. They also did not use the walkway on a rainy day and now there's a bare spot in my lawn. Worst of all, now on rainy days the sewer backs up into our laundry room, so now there's a leak in the pipes they created. Overall a pretty bad experience.

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Great guys, big team, fully equipped with modern trenchless equipment. Only complaint was that they killed a tree that was sitting directly over area of repiping but perhaps that couldn't be helped. Otherwise, very responsive and did a lot of research in preparation for job.

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From beginning to end, everything went well! They did everything that they promised, including taking good care of our new french drain that was located near the work site. They arrived on time both days and cleaned up at the end of the day. They took all of my questions and concerns with a smile, and always took time to show me what was going on. I learned so much about my house and plumbing during this process!

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The crew arrived promptly on the scheduled date and located the sewer line using electronic locating equipment. The crew excavated a twelve-foot deep hole where the locating equipment said the pipe was only to find that the pipe was actually two feet from the excavation. Because of the narrowness of the street, the crew had to refill the hole and come back the following Tuesday to dig a new hole and perform the replacement. Despite this difficulty, the crew remained very professional and took the problem in stride. They left the job site neat and clean both days. The work required the removal and replacement of a section of exposed aggregate concrete. The replacement patch matches the original beautifully.

It went very well. I was busy with work so I gave them authorization without even having a chance to meet in person. They came, they fixed it, they arranged the inspector and I got my refund from Oakland without ever meeting!

unknown

Wonderful experience!They kept me informed during the entire process and dealt with the city to get approval for a re-routing of our line. The work they did prior to replacing our sewer line was in depth and took a lot of their time that they did not charge us for. Very professional and easy to work with they took care of us and made us feel that we were their only customers!

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By far they were the lowest priced, compared to other bids. They were in and out in one day. Took care of all permits and inspections with the sewer district. Crews were courteous and professional. Cleaned-up and patched up like they were never here.

After Ryan inspected our 300 ft long sewer line from the house to the city sewer line, we decided that he would be the one to replace our broken line. What locked the deal was the offer to come anytime if the sewer backed up while we wait to be on the schedule for the job. Our existing sewer line was the route in which the new sewer would follow by inserting the new pipe into the old pipe while slicing it the old pipe open and away. Great technology. This only works if the old pipe has no up and down shifts along its length. We just installed pavers where the first clean out lay, but Advanced Trenchless crew laid all the pavers back down perfectly! The second clean out was relocated on the driveway so they installed a flat metal cap that would be easy to access. The final connection became a challenge due to the mystery on how it was connected to the city line. Ryan has enough experience to know what to do and this was only a small obstacle. The crew made sure the construction would not irritate the neighbors since the one lane street would be blocked by trucks, material, and crew. When I came back from a trip after the project was done, I was amazed on how clean the street and the house was.

I called Complete Trenchless Sewer Replacement in Benicia to ask for an inspection of our sewer line before we put in new landscaping. Michael Charles came out to do the inspection. As he pushed the camera through the sewer line, Micheal stopped frequently to comment on any changes he saw. While there were some small issues of off-set pipes, he said there was no need to have the sewer pipe replaced at this time, could last 5 to 10 more years. This experience gives me confidence that the company is fair and honest.

We recently bought this 1959 house, but never had a sewer lateral inspection done because there was no sewer blowout for easy access to the pipe. We thought we needed a sewer blowout installed to even inspect the pipe. That's what we had been told by other plumbers. Ryan came out to give us an estimate for a blowout installation. When he arrived, he said he'd check the condition of the sewer lateral first. Surprised, I asked him how. He said he would try to go through one of the vents on the roof, and if that didn't work, he'd have to remove a toilet to go through that way. He managed to inspect the sewer lateral through the roof vent and said it looked good. I was amazed. He said we could certainly install a blowout, but he saw no need to do so as we weren't having any problems and the line looked good. Wow. I was psyched! I asked what the charge was for his service (he was here for at least 45 mins., maybe an hour), and he said NO CHARGE! Unbelievable. I will DEFINITELY use him anytime I need this service and can't recommend him highly enough to anyone who will listen.

There was big trouble with all the bathrooms in my home- I considered moving to a hotel until things were better (and I had guests at the time!) The first company I called came and performed a very temporary fix -at least that's what they told me. They let me know I had only a few days before the system would back up again, but they could fix it immediately for 13,000. We got Trenchless there the next day to get another estimate. They said the system would last for a few months until we were ready to have the work done. Their estimate was $8,000. and they wouldn't have to dig up the driveway. They didn't use any pressure tactics but were very straightforward. We signed the contract. They did the work on a schedule convenient for us. The water was off for only a few hours and the work got done quickly and easily. They kept us informed every step along the way about what would be done when. It took 2 days and several men but it was painless for us. I can't recommend them highly enough.

They did a superb job. The cleanup was wonderful. I also had to pay a $900.00 permit fee. They do not dig up the old sewer line. They were here a day and a half and you would never know they were even here after they left.

They were very thorough and very respectful of my property. They were absolutely great.