I like that they did a good job and they were all pleasant. I think that their price is high, but they are worth it.
Description of Work: I used Just Like Magic Maid Service about two months ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
KIM S.
01/2011
5.0
house cleaning
 + -1 more
I found them on Angie's List. I have used them regularly for 3 years. They are trustworthy and cheerful. It is not uncomfortable or weird to have them in my home. Yolanda does a fantastic job. I would tell others you would enjoy their services and they do a great job.
Description of Work: Just Like Magic came for their bi-weekly cleaning service, including the kitchen, bathrooms, vacuuming, sweeping and mopping the floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137.5
ARTHUR L.
12/2010
5.0
house cleaning
 + -1 more
They arrive on time and do not stop until the job is done.
Description of Work: Just Like Magic has cleaned my condo for several years. They do a complete job, from ceiling to floor in all the rooms in the house. They also help when I have some special needs, like moving heavy things and putting things away. I really like their attitude and willingness to help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
robin S.
12/2010
5.0
house cleaning
 + -1 more
I've been using this company for several years. They work quickly, thoroughly and are always pleasant. They bring all their own supplies including a vacumn. I am not on a regular schedule but they will always accomodate me, even if it means coming late. They will always go the extra mile if I have extra needs, like windows or sweeping up balconies, although I try to notify them of extras when I schedule so they can allow the time. Everything is moved and cleaned, not just dusted around and my house always smells clean and fresh when they leave. They are completely trustworthy with whatever I might leave lying around. I have a three story residence, and there is never a complaint about carrying down loads of laundry or trash. I have found them to be well worth the price and they are always honest about the time they bill for.
Description of Work: Full Housekeeping - dust and polish furniture, wash and/or vacumn floors, clean kitchen including oven and refrigerator and outside of cabinets, will wash dishes if any in sink, bathroom tub, shower, mirrors, toilet, sinks, change bed linens, will do inside of windows if asked. Vacumn furniture, dust all lamps and artwork, empty and remove all trash.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Dimitri N.
07/2010
1.0
house cleaning
 + -1 more
Just Like Magic Maid Service has flaked out on me to clean my home. They came twice, but then decided to stop cleaning my home. He said he could only come out 1 day a week, although I prefer someone to come to my home 3 times a week. After 2 cleanings, they have decided not to service my home. The girls who came to clean my home did a good job.
Description of Work: They cleaned my apartment twice.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$200
Casey W.
03/2010
5.0
house cleaning
 + -1 more
professional on phone. on time. and performed a great job.
Description of Work: very professional and accommodating. Highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
robin S.
01/2009
4.0
house cleaning
 + -1 more
They work really fast, which is a good thing for me. They are very pleasant and trustworthy. They do what you ask. I think you get what you pay for with regard to pricing. They are frequently late, but they do call to let you know.
Description of Work: I use them for cleaning my house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Stephanie S.
12/2008
2.0
house cleaning
 + -1 more
I had been using this service from July-December 2008 on a weekly basis. While the cleaning was not of the highest quality, it was acceptable and they showed up as scheduled, although sometimes 15-20 minutes late. Over the holiday's, I had to reschedule my regular cleaning to the day after Christmas. When the service had not shown up 45 minutes after the scheduled time, I called the manager to see what was going on. I was told they were running late and would be there in 30 minutes. Having made a special trip home to be there to accommodate them, I was pretty upset I didn't get a call that they would be so late. I had to ask for a discount as compensation for my time, and they offered 20% off. I told them I felt 50% was warranted and he refused to give it to me: when I suggested I would go to another company, the manager said he would just cancel our service for today- leaving me high and dry with a dirty house- and then proceeded to hang up on me. I WOULD NEVER USE THIS COMPANY. I HAVE NEVER GOTTEN SUCH RUDE, UNPROFESSIONAL SERVICE at my home and warn everyone to not pay good money for marginal cleaning service that can't show up within an hour of their scheduled time.
Description of Work: General housekeeping: floors, bathrooms, kitchen cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
beulah K.
11/2008
3.0
house cleaning
 + -1 more
Quality is adequate. Price is too high and I should have been told upfront.
Description of Work: I've used this service a half a dozen times. Quality is good, especially the first few times. The price keeps changing without any previous discussion. That has nothing to do with the maids but the owner.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$170
Lee B.
10/2008
1.0
house cleaning
 + -1 more
The price was between $60-70 per hour. They have some specific way they want to bill us. They would only take payment from PayPal and not a check. The man got really weird about this- sending constant e-mails and making phone calls. I always paid him on time. After this I decided to use another service and asked for my keys back, and he has yet to send them back to me. They did not show up when they said they would. But the billing issue was the biggest problem. We now have to change our locks because they are not giving us our keys back. I will definitely not use them again and would like to warn others about them.
Description of Work: They came about four to five times to clean our house.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
SHIRLEY Z.
08/2008
1.0
house cleaning
 + -1 more
I didn't want them to touch the things that I had on the couch. I told them that they didn't have to dust the tables or do anything like that, but I told them that the rest needed to be clean like the window sills and floors. They did a lousy job, and one of them, Yulanda, somehow got it into her head that I said not to clean the bedroom. There was a friend at my house at the time, and Yulanda kept talking to the friend and told her that I didn't need a house cleaning, but I needed a spring cleaning. I think that was very unprofessional for her to talk to my friend like that. There was one more problem. My friend had given me six dollars that she owed me with a receipt for a sandwich we had bought. She also had a plastic bag full of her own things. The six dollars disappeared altogether and the receipt was stuffed into my friends bag.
Description of Work: I have a three bedroom house and I only wanted them to clean one bedroom.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
JENNIFER F.
08/2008
5.0
house cleaning
 + -1 more
I liked the crew very much -- they were very amiable. I will have them back for deep cleaning, or special occasions, however, on a regular basis I prefer working with an individual housekeeper for only a few hours a day.
Description of Work: The crew cleaned 2 bedrooms, 1 3/4 bathrooms, a living room, a dining room, and a family room -- about 1,200 square feet. They did a very thorough job cleaning the floors and windows, dusting, and scrubbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
ROMINA A.
06/2008
5.0
house cleaning
 + -1 more
I was very pleased with this company from start to finish. Randy was able to accommodate me by scheduling me for a Sunday appointment, since my house was a little of a mess after having two guests staying here for over a week. He was unsure about exactly when the crew would be done with the appointment prior to mine (a new customer also) but he promised to keep me informed and he did exactly that. Also, he provided me with a certificate of insurance promptly and without a runaround. I loved the crew he sent too. They were super-professional and did everything perfectly in a cheerful and efficient manner. They were also as quiet as possible, so much so that I was able to put my baby down for a nap with no problem. When OTHER companies have come to clean, they could be very loud yelling back and forth to each other, so I appreciated the courtesy shown by Just Like Magic. My house looks spotless and I plan on setting them up to come back regularly based on this excellent experience.
Description of Work: Full housecleaning of my two story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
christopher S.
05/2008
1.0
house cleaning
 + -1 more
I would not hire them again and am wary of their business practices.
Description of Work: I called the owner of the company, explained what I wanted done, the size of the house, the amount of rooms, and specifically what services I wanted performed. Which included exterior window washing on a 3 story house and he said they had the equipment to do the work. We agreed that it would be a four hour job at $65 per hour. When they arrived, I walked them around the house and took them outside to show them the windows I wanted done. The workers said they didn't have the equipment to do that work. I called the owner and he said that he didn't know that was what I wanted to have done. He said they normally take the windows out of the building and clean them even though he said he had extension poles for the work, so he was lying to me on the phone. We agreed to proceed with the interior of the house and have the exterior windows done the following week. I left them at 3:30 in the afternoon to do the interior cleaning. I returned from dinner at 7:45 and the cleaning people were still working, they said they had about 40 minutes of work still to do. It was obvious that they had stopped for lunch at some point during the work because there was a half eaten pizza in the kitchen and sodas in my fridge. They stopped work and left at about 8:30pm. They returned at about 9:20 to confirm my credit card number which I gave them. The next morning I called the owner, Randy, to confirm the amount of money he charged to my credit card and to confirm the work next week. He then informed me that he had already charged me for 6 hours of work for $390 without my approval. Immediately, I told him that was not the amount of time spent, because they were only there for 5 hours and one of those hours was a lunch break which I am not willing to pay for. At this point Randy became quite aggressive and rude on the phone, became unwilling to discuss the matter further, and hung up. I then called him back twice more informing him that I was willing to pay him for the 4 hours we had agreed to, but not the 6 hours he had charged my credit card. During both of those calls, he hung up on both occasions. I then called him back a third time, reaching his voice mail, and asked him to call me back so we can resolve the situation and he hasn't called me back.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$390
Wilmyr D.
03/2008
5.0
house cleaning
 + -1 more
I called them a day before and they were able to service me even on short notice. The following day, two smiling people came in with their own cleaning supplies and scrubbed from top to bottom. The apartment was cleaner than I could have done in a week, and it took them about an hour. Very professional and the price was just right.
Description of Work: Cleaning my apartment unit: 2 bedrooms, 1 bath, no pets, to include dusting, vacuum, floors, bathrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
CECILIE K.
02/2008
5.0
house cleaning
 + -1 more
Two smiling people came in with their own cleaning supplies and scrubbed from top to bottom. Perfection! The house was cleaner than I could have done in a week, and it took them about 2 hours.
Description of Work: Cleaning my house: 2 bedrooms, 2 baths, no pets, to include dusting, vacuum, floors, bathrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MORNA D.
02/2008
5.0
house cleaning
 + -1 more
My home is very organized and feng shui. My sister and I used to have our own cleaning service back in the late 80's and I was also a professional housekeeper for the Beverly Hilton for a time. I still have customers call me today for service, but I'm retired now. I don't have a lot of knick-knacks but my house has 5 glass tables + a glass bar. The interior of my home has been featured in 2 major American home magazines. It's so neat, that I could really go for months without cleaning it, but once you do start to clean it, if you don't do a thorough job, it's very noticeable. since they don't have to take the time to pick stuff up and put it away, it's all about real cleaning, vacuuming under the bed, getting under couch pillows, and breaking down the toilet/shower. Randy tried his best to meet my budget (which is $280.00 p/m) for cleaning every other week with 2 people for 4 hours, but the best he could do was $55 p/h for 3 hrs. or $330 p/m which is more than my car note... 2 much.
Description of Work: I used this company twice. I have a 1300 sf house +150 sf patio. 2 bedrooms 1+1/4 bath. The first time they came, she was late by about an hour (Randy called though) to let me know that she had gotten lost. The second time they came -- she was late again, by about 1.5 hours -- but again -- I got a call from the company letting me know that. They did an EXCELLENT job the first time (4 hours -- 2 people for $260.00 -- or $65 p/h) the second time was good, too. but within the 2.5 hours that I could afford ($140.00 total + tip) they couldn't wipe down the inside of the fridge/freezer, sweep the patio, wipe down the stove top, or finish sweeping/mopping the wood floors + a host of other little things that I had to do after they left. No, they didn't do windows or laundry, but I wasn't asking or paying for that anyway. Overall, I was pleased, but the price is just a little too steep for me, especially considering that the work was really quite good, but not yet hotel/mansion quality.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$260
Ann C.
02/2008
5.0
house cleaning
 + -1 more
Overall, I am very happy with them so far. I called and they were able to come out the next day, which was much appreciated. They arrived late. (I was told they would come between 7 and 8, and they actually arrived at 8:25.) However, they did an excellent job of cleaning the house. They were friendly and professional. I had given up on using Molly Maids a month ago because of the poor and superficial cleaning they did. I found that the Just Like Magic maid service provided a much more thorough cleaning. They left the house looking beautiful and spotless. I plan to use them every two weeks.
Description of Work: The work included general cleaning of my 2 bedroom, 1 bath house, including the bathroom, kitchen, hardwood floors, etc.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$130
beulah K.
11/2007
5.0
house cleaning
 + -1 more
They were punctual, professional, efficient and had a great attitude. Job well done. I appreciate the quickness of the return calls. Many times, people take their time to call back. The fact that this company acts quickly on returning phone calls gives you an indication of how efficient they operate.
Description of Work: General housecleaning--dusting, vacuuming, bathrooms, kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
ARTHUR L.
11/2007
5.0
house cleaning
 + -1 more
Very well on the whole. They were late a few times and missed one appointment (with an apology). The people working are cooperative and do what is asked.
Description of Work: The work asked for was house cleaning, including bathrooms, kitchen, floors, etc. on an ongoing basis, perhaps once a month. The cost above is per visit, but varies with time, from 137 high to 110 minimum. One visit was cleaning the garage and trashing much old un-wanted junk.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$110
KIM S.
11/2007
5.0
house cleaning, window cleaning
 + 0 more
We tried out this company as a potential regular housecleaning service. The first trip there were two people, and they cleaned every inch of our 1900 sq. ft. home, including some windows. That time, they worked for about 2.5 hours. I was amazed at how clean it was! They have come a second time now (with 3 people; worked for almost 2 hours), and we have engaged them to come every two weeks for us. Their cost for our house is $55/hour. It is well worth the price. I am very pleased.
Description of Work: General housecleaning--dusting, vacuuming, bathrooms, kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Lisa P.
10/2007
4.0
house cleaning
 + -1 more
I called Randy on a Friday and he dropped by later that day to check in on amount of work before he started. Because we were running late with some of the last minute construction Randy said he would be back later in the day to start. He arrived after 7 pm (he did call to let us know he would be late) and started on our top floors and bathrooms. The bathrooms look great! Because of the construction we had dust everywhere - I thought they could have done a better job with cleaning the doors and banister but overall they did a good job. They came back on Saturday and finished the cleaning.
Description of Work: Randy and crew cleaned our townhouse before we moved in. Due to recent painting, removal of acoustic ceiling and new hardwood floors we needed a deep cleaning before we moved in. Remove the dust!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$265
Response from JUST LIKE MAGIC MAID SERVICE
WE HAVE BEEN CLEANING PROFESSIONALLY FOR OVER 20 YEARS! WE HAVE CLEANED FOR SHAQ, JOHN CUSACK, AND JOE BLOW. WE ARE IN BUSINESS FOR PEOPLE WHO CAN AFFORD A BETTER SERVICE. PLEASE DON'T COMPLAIN YOU PAID TOO MUCH FOR YOUR CRISTOL AND CAVIER! (HAPPY FACE)
Danny A.
08/2007
5.0
house cleaning
 + -1 more
Very satisfied with their attention to detail, very efficient and professional. Came over two days after I called them, got the whole house done in 2.5 hours. Will use again.
Description of Work: General house cleaning. Vacuuming, mopping, dusting, furniture oil, change sheets, clean bathrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
VELVET D.
08/2007
5.0
house cleaning
 + -1 more
They cleaned our whole house except one bedroom and we requested extra cleaning in the kitchen and bathrooms. The house looked great afterward; it was very dirty. They brought all their own supplies and worked steadily the whole time. I would be glad to hire them again.
Description of Work: Cleaned our 3 bedroom house thoroughly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Stephanie G.
07/2007
4.0
house cleaning
 + -1 more
They were very good and I was pleased with the work. They were on time and made sure to be completely detailed with all of the work. I would recommend them to other people.
Description of Work: They did the typical housecleaning which included sweeping, mopping, and dusting in our 2500 square foot home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Home and Garage Organization,
Carpet Cleaning
FAQ
JUST LIKE MAGIC MAID SERVICE is currently rated 4.1 overall out of 5.
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
JUST LIKE MAGIC MAID SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JUST LIKE MAGIC MAID SERVICE offers free project estimates.
No, JUST LIKE MAGIC MAID SERVICE does not offer eco-friendly accreditations.
No, JUST LIKE MAGIC MAID SERVICE does not offer a senior discount.
Yes, JUST LIKE MAGIC MAID SERVICE offers emergency services.
Yes, JUST LIKE MAGIC MAID SERVICE offers warranties.
JUST LIKE MAGIC MAID SERVICE offers the following services: HOUSE CLEANING, WINDOW CLEANING, CARPET CLEANING, ORGANIZING, & LAUNDRY.
Contact information
13428 MAXELLA AVE STE #111, Marina Del Rey, CA 90292