Ivy Brooks Real Estate Inc

We initially reached out to Ivy mid-summer of 2015 to restart our house-buying process. She responded immediately, and we met her at her office to discuss our thoughts. From the beginning, she was very consultative, and worked hard to understand our needs and desires. Once she had a good feel for what we wanted, we began the search. In our case, it actually moved pretty quickly. Within 2 months, one of our offers had been accepted. The house was perfect - it was in the general neighborhood we wanted to stay in (Westchester), and had many of the features we liked. It seems like the reason our particular offer was accepted was the letter Ivy recommended we write to the selling agent, and the fact that Ivy had worked with that agent on a previous occasion. Then, the insane paperwork and due diligence process began. Ivy stayed in close contact with us, explained the steps in detail, and made it easy for us via digital signatures and documentation. She was always available to answer questions, and did a great job overall setting experience. She's worked in real estate for a long time as an agent, investor, and other, and was able to offer perspective on a number of different things (inspections, neighborhood, potential of neighborhood and house as a future rental property, etc.) that I personally valued tremendously. We'd definitely work with Ivy again.

Ivy Brooks Real Estate has been a property manager for two rental properties of mine in Venice for over a year. Ivy, along with her team, have always been responsive to any concerns I have as well as communicating regularly and clearly with me. She has also referred me to contractors and service providers that have proven very valuable to me as an out-of-town owner. I would recommend Ivy Brooks without any hesitation.

When my husband and I decided that the time was right to sell our home the thought was accompanied by a sinking feeling (based upon our past experiences) of having to choose a real estate agent. We proceeded, however, to make a list of the criteria that was most important to us. We wanted an agent whom we felt would 1) be candid (honest, sincere, straightforward) in his/her approach, 2) familiar with and experienced in our neighborhood, 3) exhibit competence and professionalism, and 4) have readily available referrals should repairs/services be needed. In addition, we decided (as a practical matter) to consider agents who provided fewer services for a lower fee, as well as full-service agents. Ultimately, we decided a full-service agent would best suit our needs. During the interview process we spoke with 5 agents - 3 men and 2 women. We were most impressed with the 2 female agents who became our top two choices. We chose the neighborhood agent, but within a week we knew that our first choice was not going to work for us. I had left a voice mail message for Ivy Brooks, informing her of our decision to choose another agent and thanking her for her participation in the interview process. She responded very graciously, thanked us and wished us well, and offered her services in the future should we need them. We were truly impressed with her professionalism. As a result, my husband and I decided to call Ivy again, and this time, we offered her the job. Ivy worked with us to tailor our listing and home sale process to meet our specific requirements and needs. She had a list of referrals available for the asking, which she utilized, on our behalf, with no strings attached. Ivy even consulted multiple companies - not on her original list - for needed services, saving us considerable time and money. Ivy helped us search for a new residence by creating an "automated MLS search" with neighborhood and other criteria based on our needs. Throughout the process, Ivy was readily accessible by phone, text and e-mail for consultation and questions. She was knowledgeable about the appraisal process and seemed unintimidated by the prospect of meeting with appraisers as some agents appeared to be. Ivy represented us well with the appraiser. In addition, Ivy offered continued assistance for our post-sale concerns and for our future needs regarding housing- even explanations/assistance with lease agreements/contracts. My husband and I, as a result of our overall experience, strongly recommend Ivy Brooks. She consistently, we believe, represented our best interests as her clients.

She did this almost immediately. She did a credit check to make sure everything was okay. She found us a wonderful tenet. She returned my call promptly and was very easy and pleasant to deal with. I would use her again and recommend her to anyone!

HIRE IVY. Don't search elsewhere, don't bother reading other reviews, simply hire her already. Here is what Ivy did for us that most other agents don't do (and we've worked with plenty of agents): 1. READS through your 30+ pages of CC&Rs and tells you what restrictions you need to review or pay attention to. 2. Very responsive to emails, calls, etc. (I sent many close to or after midnight. By 7am, she'd responded.) 3. Personally attend home inspections instead of sending other agents/associates, even though she's 8 months pregnant. 4. Provides honest assessments on how much you should offer for the property, even if it ultimately lowers her commission. 5. She has a document coordinator who assists during escrow and will compile all docs into a CD then forward to you upon close of escrow. Makes your financial life that much easier instead of having to keep track of every document you've signed. 6. Provides useful tips, i.e. change door locks after you close escrow, get a fireplace inspection, etc. (Other agents aren't as helpful.) 7. No commission minimum. (This should be a given, but some agents actually have this requirement.) 8. Sends you comps of similar properties sold recently to keep you informed when submitting an offer. 9. Calls listing agents of potential properties to solicit information even if no offer is submitted later. 10. Remains available for questions even after close of escrow. Most importantly, we submitted 2 offers on 2 properties and with Ivy's help, we got both even though one of our offers was not the highest. Granted, we had favorable financing terms (all cash), but we strongly believe it was Ivy's knowledge and experience that helped us seal the deal. Ivy is a go-getter, professional, experienced, knowledgeable, and responsible. She is interested in making long-term business relationships instead of shotgun deals (like most agents). Did I also mention the generous gifts she gave to my husband and I when we closed escrow? It was the icing on the cake. Go with her and burn your other agents' cards, you won't be needing them any longer as you'll have Ivy in your corner. You won't regret it. Hire her, or at least talk to her before you consider other agents.

She did the job very quickly and solved such problems. It was just great and she was cheaper than anybody else.

They never returned my call.

She was very helpful and friendly. I was impressed with her willingness to provide service for me when she knew she would receive no monetary compensation for her time. We were in contact on several occasions related to this issue. I would definitely recommend her for any services she provides.

Ivy Brooks is an excellent Broker. From start to finish she kept us informed, was responsive, thorough, and we felt confident in her abilities to effectively navigate the transaction to a smooth close of escrow. She helped us get the unit ready for sale, overseeing the workers and managing the project. She took the initiative to talk to the neighbors and leave personal cards at their door which landed us 4 offers before the property hit the market. Ivy was always available to answer questions, listen to our concerns and provide excellent advice. We were incredibly satisfied with her performance and professionalism. I intend to use her services again in the near future. And we got her from Angie's List.

If it had not been for Ivy Brooks we never would have been able to close on the home from which I am now writing this review. She was able to get us in to see a place which wasn't being shown to prospective buyers. We instantly connected with the owners, their family and the property. Who knows if that relationship encouraged them to select us over other offers, but it certainly didn't hurt. We interviewed a number of brokers: traditional brokers and "discount" brokers (those who give you back a portion of their percentage if you take on some of the work) culled from Angie's List. We selected Ivy because she was the best listener. This stayed true throughout the process. She had us seeing properties that were a fit for us, our very specific needs and our price range. And I might add, she's a lovely person to spend a Saturday or Sunday with! Once we entered into escrow she was there to patiently answer our millions of questions. Navigating the Los Angeles real estate market can be overwhelming, especially when you are working within a specific budget. We were thrilled to have Ivy on our team. We would highly recommend her to others.

If it had not been for Ivy Brooks we never would have been able to close on the home from which I am now writing this review. She was able to get us in to see a place which wasn't being shown to prospective buyers. We instantly connected with the owners, their family and the property. Who knows if that relationship encouraged them to select us over other offers, but it certainly didn't hurt. We interviewed a number of brokers: traditional brokers and "discount" brokers (those who give you back a portion of their percentage if you take on some of the work) culled from Angie's List. We selected Ivy because she was the best listener. This stayed true throughout the process. She had us seeing properties that were a fit for us, our very specific needs and our price range. And I might add, she's a lovely person to spend a Saturday or Sunday with! Once we entered into escrow she was there to patiently answer our millions of questions. Navigating the Los Angeles real estate market can be overwhelming, especially when you are working within a specific budget. We were thrilled to have Ivy on our team. We would highly recommend her to others.

Ivy was amazing! We suddenly found ourselves moving out of the country and needing to rent our home within a month. We interviewed three real estate agents and Ivy had a sophistication and professionalism the others did not have. We felt very confident that she would be able to get our home rented quickly. Ivy responded instantly to our questions and often times answered them before we'd even asked. She worked tirelessly to find just the right people to rent our home and she did it in three weeks. Thank you Ivy!

Ivy was amazing! We suddenly found ourselves moving out of the country and needing to rent our home within a month. We interviewed three real estate agents and Ivy had a sophistication and professionalism the others did not have. We felt very confident that she would be able to get our home rented quickly. Ivy responded instantly to our questions and often times answered them before we'd even asked. She worked tirelessly to find just the right people to rent our home and she did it in three weeks. Thank you Ivy!

Ivy listened to what we wanted and tried to understand it so she could pre-screen the houses before we went to see it. She really got what we were looking for and once we showed interest, she quickly found out any info we were interested in. She's very hard working!

Ivy listened to what we wanted and tried to understand it so she could pre-screen the houses before we went to see it. She really got what we were looking for and once we showed interest, she quickly found out any info we were interested in. She's very hard working!

I haven't needed many things done in my apartment. What I have had done has always been serviced within days and within an hour. The first thing they had to service was my ceiling fan. The fan wasn't being operated by the remote provided for it. It was a wiring issue. The fan was fixed within two days of my request and the maintenance team showed up at the exact time they said they'd be there (9am). They fixed it within 45 minutes and it hasn't given me a problem since. That was 7 months ago. The next thing that needed servicing was my toilet. Water was jumping out of the bowl with each flush. The problem was unfixable so the company purchased and installed an entirely new toilet by the time I got home. Problem solved. The next servicing was initiated by the company. They installed new energy efficient faucet heads (ie. showerhead, bathroom sink, & kitchen sink). Once again, the maintenance team showed up at the exact time they said and completed by the time they promised. I have never ever had an issue getting anything fixed or serviced. They are always extremely efficient and punctual.

She is very qualified and knows all the LA neighborhoods. She was very responsive to all my emails and phone calls. I would highly recommend her to anyone buying or selling a home. She will always be my agent.

We first met Ivy at an open house in Elysian Park, where she invited us to her real estate seminar she conducted with her loan broker friend Viv (who we also ended up using). I still remember their "seven ways to get out of the escrow process". We ended up hiring her as our agent, and she helped us buy a home in Mt Washington at an unbelievable price. Very responsive, knowledgable and friendly. Too bad for us she moved out of our area!

Ivy spent time to understand what I wanted, and made the entire process so easy with her help. I found an amazing property at a great price.

Ivy spent time to understand what I wanted, and made the entire process so easy with her help. I found an amazing property at a great price.

Ivy was great to work with. She was enthusiastic, reliable and energetic.

Ivy held my hand the whole time. Being single and doing this alone there are so many things to know. She walked me through everything and made it clear to me before I signed anything. She's the best!!!

Ivy held my hand the whole time. Being single and doing this alone there are so many things to know. She walked me through everything and made it clear to me before I signed anything. She's the best!!!

She went above and beyond the call of duty. Very easy to get a hold of. Very patient. Found us vendors when necessary and scheduled appointments for us.

From start to finish she was incredible. You always feel that she is looking out for your best interests. never once did I feel that she was pushing a house on us. If we ever buy a property again, I know I will be counting on her.