Discount Plumbing Heating & Air

Worse Company I have ever did business with. Very unprofessional tech. I made an appointment and they scheduled to go out. They showed up talked to the wrong person and then just left with out doing any repairs then when we called to figure out what was going on they had the tech call me back and he was the rudest person I have ever talked to. He ended up telling me I should have used another company and hung up on me. I called back to the company and they won't pick up the phone or return my call Still have a clogged drain and now I have to try to find someone else after hours now for an emergency Worse Company ever!

We had Discount Plumbing come over and install a tankless water heater for us. It was the most thorough job somebody ever done in this house. Hector spent 12 hours in the house and by 10 PM we had hot water running. He and his helper took the old heater out, then he installed probably 5 other pipes going in and out of garage and connected it all to the water heater outside. His job was like a job of a surgeon! One by one, piece by piece it was all coming together. We wanted to put a water heater outside and hector found the only right spot where the heater can go to comply with the code - love working with this company! It was worth every penny!

Very satisfied with the service. The plumber came to my house, camered the lines, showed me that my line was broken and at what exact location. He spend another 2 days at my yard fixing the line and when he was gone - no more smell, no more leakage and no more problems. Thanks a big time. Will use them again

They used a small head on the clean out. Only pulled out some roots. They never used a four inch blade to actually clean out the blockage. Only wanted to video and dig up my front yard. Had to get another plumber to clear the blockage. They mentioned using the small head was a scam.

Great. Plumber came out, apologized for not having his work shirt on, but it had gotten real dirty at the last job, but he had his truck. He was professional, went to work on the problem and got it done.

Fantastic! The repair man was slightly late due to other appointments running longer, but I understand it happens so I'm not upset at all, but I'm still mentioning this in case anyone has a similar experience; please understand with repair work, these things happen a LOT. Also, rest assured, the company called me before the latest time estimate; they scheduled me an appointment between 12pm and 2pm, I got a call around 1:40 pm letting me know the situation. The woman I spoke to was very courteous and even apologetic for the delay, which I appreciate. Danny was my repair guy, and let me just say I hope all the workers are similar to his approach. Not only was he efficient, he was friendly, he listened to my concerns, and while giving me my options, he was sympathetic to my situation, which is something you don't see a lot of anymore. Danny didn't make me feel like I was just another sale to get more money, but regarded me as a person in need of help. When I was informed it was the garbage disposal, I was a bit afraid because I thought I would have to call in someone ELSE, like a handyman! Thankfully that was not the case, DP does offer the service, and thank goodness for that! My next worry was cost because, I've worked with Roto-Rooter for a different plumbing job a couple years ago, and it was around $230 JUST to clear out a single pipe that didn't even require digging. So having that experience with a plumbing company before, I was expecting much more than that this time... well, turns out that was not the case here either! My options were clear: A) Supply the part and they DP would get it installed for $149 or B) They supply and install on the spot for $249 I already knew a garbage disposal would run around $100 anyway, the cheapest I saw was $79 on Amazon, but honestly, I use the disposal daily and with my schedule, I don't exactly have time to go shopping around either, so I opted for the supply & install for $249. I was already more than pleased with this pricing anyway! The job was efficient, painless, and overall, the experience was just awesome. I'll definitely be turning to Discount Plumbing from now on with any issues with my plumbing - or my AC/Heating for that matter, they address that too!

went well, nice people on new years day

Problem was identified and a temporary fix implemented. I am satisfied with their service and will recommend this plumber to others.

The service technician (Phil) was an excellent professional. He assessed the problem and was quick and efficient in getting the problem resolved. He cleaned the area once he was done and you would not know that any work was performed. Great service

Roger was here in about a hour and had sewer line cleared in about 15 minutes. Roger was friendly and has a great attitude!

We needed the pipes under the kitchen sink replaced. They came the same day we called and replaced the pipes in an hour and a half and the cost was reasonable.

Provider did provide an estimate replace my toilet.

I wasn’t around and my son took care of everything and paid for it. He thought the service was very good. The work went really well and my drains were cleaned out and they drain really well. I think the price was really good since my son said that it wasn’t bad at all. They are just terrific.

I called to make an appointment Saturday morning. The earliest one available was for 5:00-6:00 that evening so they recommended making an appointment for Sunday which was okay with me since it wasn't an emergency. We made the appointment for 8:30 Sunday morning. At 8:15 Sunday morning the dispatcher called to tell me the plumber would be late but would probably be there around 9:00. It was closer to 10:00 before they showed up although the dispatcher did call to tell me when the plumber was on his way. The plumber, Jimmie, introduced himself upon arrival and put on shoe covers prior to entering my home which I really appreciated since it was raining that day. He told me that the existing faucet could not be repaired and suggested that I pick out a new one and he would come back later to install it. I asked him if he could pick out one similar to the existing one because I wasn't sure I would pick out the correct kind. He agreed and, after giving me a written estimate for the work which I signed, he drove to the store and picked out a faucet, brought it back & installed it. He was a very quick & neat worker and did a great job. I'm very happy with my new faucet and will definitely consider using Discount Plumbing for other jobs.

I contacted this company late in evening immediately following call from tenant that the drains were backing up. Tenant also informed me that she and family leaving for week long vacation out of state the next day at noon. I explained situation to person who took the late call, and he informed me that to get someone out that night would be an additional charge of approx. $100. I talked to tenant and we agreed she could wait until morning if he could guarantee someone would be there by 10 am. He explained his plumber had an early appointment, but we would be the 2nd call and it would be at 10:00 am. We made the appointment. Next morning I received call from tenant at 10 that no plumber had arrived, and no call explaining situation. I called and talked with the same person..... he explained something unexpected at early job, but plumber would be on the way. He called again to say plumber still running behind, but if he could not be there by 11:00 he would send special truck. Plumber finally arrived at 11:00 and quickly took care of the problem. The person I had been talking with to schedule the appointment and track plumber offered discount for the inconvenience to tenant. I was pleased with this, especially because I did not request anything. Very accommodating and concerned about getting the job done as promised.

This is my rental unit and he could not find a clean out. He had to go thru the bathroom sink. He did a great job and honored the price although the job was more complicated than the quote. I will be using them again for any on my plumbing needs in Stockton.

The individual was on time and got right to work. He was very professional and explained things step by step. I was satisfied with the work and would highly recommend.

I was very impressed with the promptness and professionalism. He was very knowledgeable about his field. On his second trip (now with needed parts) I added looking at a gas smell coming from my pool heater. He found the problem right away and fixed it. He also noticed a possible fire hazard with the pool heater and helped me correct it. I am very grateful for his going above and beyond what he was originally asked to fix.

They were in town for another appt. They came within 15 mins. from the time I called for an appointment. Roger was very professional and gave me pointers on how to prevent clogs!

I waited a couple of days and had taken another shower. I heard the same weird noise that I head previously heard. I went to the hallway and sure enough, the carpet was soaked and there was water all over the bathroom floor again. I then considered that something else may be happening, other than just a bad wax ring. I called Discount Plumbing up and described the issue. They immediately told me that it sounded like I had a clogged drain. Jimmie came out and popped open the sewer drain cover in my driveway. Immediately visual sign of trouble was water that was up to the top of the cover. He got his 'snake' out and unclogged my drain. He answered several questions that I had about what had happened, which I appreciated. I definitely appreciated being able to contact some one, and their coming out quickly! I had visions of not being able to take a shower for a few days. The office personnel and Jimmie were very professional and helpful. Yes, I would absolutely use them again!

I own several rental units in Tracy and have been searching for a 'go-to' plumbing company. I believe I have found just such a company with Discount Plumbing. I've used them several times for different properties and problems and they have always resolved the problem. Usually on the first visit. Scheduling is never a problem and they treat my tenants well and help educate them about the do's & don'ts of proper plumbing care. Unless something changes, they are my go-to plumber & I now have them on speed-dial!

I wouldn't use them again. They charged way too much. They charged three times of what they should have charged, and then they had an open end bill that they said it could be more. They called another company that I didn't realize did septic tanks, and they charged a third of the price and got it done. They charged $1800, and the charge ended up being $500. The first time they came out, they ran a camera down, and said it was one issue, and then they ran a cutter down, saying it would be okay, and then the client moved in, and they had problems the first day. It was a joke. The listing agent had contracted them. Discount Plumbing is too high, and they don't do the work that they charge for.

The repair person arrived and assessed the damage regarding the plumbing repair. He told us that it would cost $400 to complete the repair. He then said he would be back the next morning as we had water leaking from the pipes behind the toilet. We received a call the next morning from the company receptionist who said that the repair person could not keep his appointment because he was ill. She asked if I wanted to reschedule the repair 2 days out. I told her absolutely no as this was an issue needing immediate attention and that I was not happy we had to wait until the next day. I then called Martin Plumbing (found on Angies list). He came over right away. Completed the repair quickly and charges $129.00 for the entire repair. I would give Martin Plumbing an 'A: for sure. Honest, great work, would definitely call again.

It went very well. He began the inspection in my back yard, where the leak seemed to be coming from. The leak itself, appeared to be along my fence line dividing me and my neighbor's property. So, after a thorough search of my yard, he finally looked over the fence, and peered into my neighbor's yard, and came to the conclusion the leak was coming from his side. So, I gave him permission to enter my neighbor's back yard to inspect. Upon returning, he found one of the valve's was still running. He managed to shut off the valve, which had been running for the past week. Soon after I paid him, suddenly the flooding subsided, and the flooding went away ! ( The ending result only cost me $20.00 )

Excellent quick drain clean. Suggested we contact the city as the line may be broken in the street.