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Big Valley Pure Water

Water Filtration and Softening, Appliance Repair

About us

Locally owned & operated. Additional service area - Antioch, Brentwood, Discovery Bay, Byron, Valley Springs, Linden, French Camp, Modesto, Salida, Oakdale, Escalon, Elk Grove, Sacramento, Los Banos, Newman, Gustine, Hillmar, Castro Valley, Fremont, Clayton, Walnut Creek, Alamo, Danville, Blackhawk.

Services we offer

Water softening, water filtration, reverse osmosis, deionization, nitrate treatment, bacteria treatment, salt delivery/water cooler service, filter change service, water softener repair & water testing.

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.5
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Rosaelena M.
04/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Removed defective water filtration system and installed new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Patricia G.
05/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Installed both RO system and water softener sustem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Romulo H.
12/2013
3.0
water softeners
  + -1 more
During the installation the service is OK, but takes short cuts in order to save money. Once system is running, it is difficult to get service. Either too busy or once the system is bought and installed the support gets worst. Called several times and the response takes several days once responds. During normal days try to contact, but does not answer the phone. Appointments are schedule according to their schedule and not the customer schedule. We are getting a lots of yellow residue from softener and we had been trying to get service, but unable to get it. Who knows why! No I would not recommend this supplier. System was installed in September 2012.
Description of Work: Checked water softener system

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Diane T.
08/2011
5.0
water softeners
  + -1 more
They were professional. They got the job done. I would recommend them. Their price is lower than others. They were very knowledgeable about what they were doing. I would use them in the future.
Description of Work: I used Big Valley Pure Water about two months ago for water softeners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Art V.
10/2009
5.0
water softeners
  + -1 more
We looked them up thru a internet search on water softeners for Manteca. We saw some great reviews and made an appointment. The representative was interested in what our problems were and what we wanted to treat. He tested our water, took some measurements of our plumbing at the place we wanted the system to be set up, and made a recommendation. They offered us 100% financing or payment by credit card or check with the cash deal being the lowest price. They also encouraged us to compare their quote with anyone else and offered to beat any competitor that could set up a system that took care of the same problems. We agreed to the price, set the installation date and made a deposit. The crew showed up on time and did the work as agreed. They encountered some more problems but said as long as we were ok with the extra time (about 30 minutes) it took to run to a different drain, they would not charge any more money for the extra labor & materials - how refreshing!!! They cleaned up their work and patched the drywall, even adding some matching texture - unlike my poor next door neighbor. They explained how the system worked and did a free courtesy check on both systems yesterday afternoon - about 3 weeks after they installed. We love our water and our system. We are already saving money by not buying expensive bottled water and know our plumbing will not be a problem anymore.
Description of Work: We had problems with the hard water and chlorine around the house. We were also concerned with the arsenic in Manteca water. We had the pros at Big Valley Pure Water set up a commercial grade whole house conditioner in our garage that was made by WATTS for both chlorine treatment and softening all-in-one. The water was great for showering & cleaning. We've already reduced the detergent for dishes and laundry and everthing is soooo clean. We also had a reverse osmosis system installed at the kitchen sink and a purified water line also feeds our fridge. The water tastes so good and has no arsenic!!! Now we feel so safe with our system. We recommend Big Valley Pure Water for your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

    Contact information

    281 W Louise Ave, Manteca, CA 95336

    www.bigvalleywater.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Appliance Repair

    FAQ

    Big Valley Pure Water is currently rated 4.6 overall out of 5.
    No, Big Valley Pure Water does not offer free project estimates.
    No, Big Valley Pure Water does not offer eco-friendly accreditations.
    No, Big Valley Pure Water does not offer a senior discount.
    No, Big Valley Pure Water does not offer emergency services.
    No, Big Valley Pure Water does not offer warranties.
    Big Valley Pure Water offers the following services: Water softening, water filtration, reverse osmosis, deionization, nitrate treatment, bacteria treatment, salt delivery/water cooler service, filter change service, water softener repair & water testing.

    Contact information

    281 W Louise Ave, Manteca, CA 95336

    www.bigvalleywater.com